[BUG] auto backup don't work

[ale82x]

Is there an existing issue for this?

• I have searched the existing issues

Current Behavior

i enable auto backup but no available backup.
i setup every day but after one week i don't see nothing...

Expected Behavior

execute autobackup every day.

Steps To Reproduce

i use this docker compose, works all fine.
i use my access point without problem, only autobackup don't work

`

version: "2.1"
services:
unifi-db:
image: mongo:4.4
container_name: unifi-db
volumes:
- ./mongodb:/data/db
- ./mongodb-init/mongo.js:/docker-entrypoint-initdb.d/init-mongo.js:ro
restart: unless-stopped

unifi-network-application:
#image: lscr.io/linuxserver/unifi-network-application:latest
image: linuxserver/unifi-network-application:latest
container_name: unifi-network-application
cpus: 1
environment:
- PUID=1000
- PGID=1000
- TZ=Europe/Rome
- MONGO_USER=unifi
- MONGO_PASS=mypassword
- MONGO_HOST=unifi-db
- MONGO_PORT=27017
- MONGO_DBNAME=unifi-db
#- MEM_LIMIT=1024M #optional
#- MEM_STARTUP=128M #optional
- MONGO_TLS= #optional
- MONGO_AUTHSOURCE= #optional
volumes:
- ./config:/config
ports:
- 192.168.123.1:8443:8443
- 3478:3478/udp
#- 10001:10001/udp
- 8080:8080
#- 1900:1900/udp #optional
#- 8843:8843 #optional
#- 8880:8880 #optional
#- 6789:6789 #optional
- 5514:5514/udp #optional
restart: unless-stopped
`

Environment

- OS: rocky linux 9 arm64bit
- How docker service was installed: docker compose

CPU architecture

arm64

Docker creation

read docker compose posted before

Container logs

[migrations] started
[migrations] no migrations found
usermod: no changes
───────────────────────────────────────

      ██╗     ███████╗██╗ ██████╗
      ██║     ██╔════╝██║██╔═══██╗
      ██║     ███████╗██║██║   ██║
      ██║     ╚════██║██║██║   ██║
      ███████╗███████║██║╚██████╔╝
      ╚══════╝╚══════╝╚═╝ ╚═════╝

   Brought to you by linuxserver.io
───────────────────────────────────────

To support LSIO projects visit:
https://www.linuxserver.io/donate/

───────────────────────────────────────
GID/UID
───────────────────────────────────────

User UID:    1000
User GID:    1000
───────────────────────────────────────

[custom-init] No custom files found, skipping...
[ls.io-init] done.

[github-actions]

Thanks for opening your first issue here! Be sure to follow the relevant issue templates, or risk having this issue marked as invalid.

[j0nnymoe]

You need to log into the unifi server log to see why it's failing.

[ale82x]

thank you fir reply.
ok, i search in
server.log

and find

[2024-01-25 00:00:12,032] ERROR schedule - Failed to execute[backup]: Exception authenticating MongoCredential{mechanism=SCRAM-SHA-1, userName='unifi', source='unifi_stat', password=, mechanismProperties=}
com.mongodb.MongoSecurityException: Exception authenticating MongoCredential{mechanism=SCRAM-SHA-1, userName='unifi', source='unifi_stat', password=, mechanismProperties=}

but rest of controller works...
i add another site yesterday also....

thank you

[ale82x]

sorry, i think is related...

if i run manual backup i can download file without problem.

only autobackup doesn't work

thank you

[j0nnymoe]

That error seems to be relate to not being able to talk to your mongodb.

[ale82x]

ok where i find how container talk to mongodb?

[ale82x]

i found in system.properties

db.mongo.uri=mongodb\://unifi\:my-pass@unifi-db\:27017/unifi?tls\=false statdb.mongo.uri=mongodb\://unifi\:my-pass@unifi-db\:27017/unifi_stat?tls\=false

but this is ok ,
unifi-db is name of host
unifi is name of db
password is correct...

thank you

[j0nnymoe]

Seems another related issue here: https://community.ui.com/questions/UniFi-network-application-not-able-to-do-backups/47e48e7f-c199-499e-b17a-ec6c8f8bae95

Seems like might not have setup the database correctly.

[ale82x]

ok but i can't understand how solve...

another way is schedule on crontab a script to backup file.
but i can not find a command to manual backup (of course local)

like
docker exec unifi-network-application /bin/bash unifi backup > /config/data/backup/................

thank you

[j0nnymoe]

If you didn't follow our instructions for setting up the mongodb in our read me, it looks like you need to make sure the mongo user has access to the database mentioned in the thread I linked.

[LinuxServer-CI]

This issue has been automatically marked as stale because it has not had recent activity. This might be due to missing feedback from OP. It will be closed if no further activity occurs. Thank you for your contributions.

[dayuanpan]

sorry, i think is related...

if i run manual backup i can download file without problem.

only autobackup doesn't work

thank you

May I ask if your problem has been resolved? I have encountered the same problem as you. If it has been resolved, please let me know. If not, could you please let me know how to manually backup? I have not found the button for manual backup.

[ale82x]

i fixed with
nano docker-compose.yml
`

version: "3.4"
services:
unifi-network-application:
image: linuxserver/unifi-network-application:latest
container_name: unifi-network-application
cpus: 0.75
environment:
- PUID=1000
- PGID=1000
- TZ=Europe/Rome
- MONGO_USER=unifi
- MONGO_PASS=unifi
- MONGO_HOST=unifi-db
- MONGO_PORT=27017
- MONGO_DBNAME=unifi
- MEM_LIMIT=1024 #optional
- MEM_STARTUP=1024 #optional
- MONGO_TLS=false #optional
- MONGO_AUTHSOURCE= #optional
volumes:
- ./data/unifi/config:/config
ports:
- 192.168.123.1:8443:8443
- 3478:3478/udp
- 10001:10001/udp
- 8080:8080
#- 1900:1900/udp #optional
#- 8843:8843 #optional
#- 8880:8880 #optional
#- 6789:6789 #optional
#- 5514:5514/udp #optional
restart: unless-stopped

unifi-db:
image: mongo:4.4
container_name: unifi-db
environment:
- MONGO_DBNAME=unifi
- MONGO_USER=unifi
- MONGO_PASS=unifi
volumes:
- ./data/mongo/data/db:/data/db
- ./init-mongo.js:/docker-entrypoint-initdb.d/init-mongo.js:ro
restart: unless-stopped

nano ./init-mongo.js
db.getSiblingDB("unifi").createUser({user: "unifi", pwd: "unifi", roles: [{role: "dbOwner", db: "unifi"}]});
db.getSiblingDB("unifi_stat").createUser({user: "unifi", pwd: "unifi", roles: [{role: "dbOwner", db: "unifi_stat"}]});
`

now my autobackup works fine

[LinuxServer-CI]

This issue has been automatically marked as stale because it has not had recent activity. This might be due to missing feedback from OP. It will be closed if no further activity occurs. Thank you for your contributions.

[github-actions]

This issue is locked due to inactivity