Trouble setting up

[jimmyeao]

Hi, I have my device ID and local key, and have followed the set up steps, however I get this in the logs:

Sat Aug 24 2019 17:59:07 GMT+0100 (British Summer Time)
eufy_vacuum: Error on device update!
Traceback (most recent call last):
File "/config/custom_components/eufy_vacuum/tuya.py", line 466, in async_connect
sock.connect((self.host, self.port))
socket.timeout: timed out

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 291, in _async_add_entity
await entity.async_device_update(warning=False)
File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 417, in async_device_update
await self.async_update()
File "/config/custom_components/eufy_vacuum/vacuum.py", line 75, in async_update
await self.robovac.async_get()
File "/config/custom_components/eufy_vacuum/tuya.py", line 489, in async_get
return await message.async_send(self, callback)
File "/config/custom_components/eufy_vacuum/tuya.py", line 327, in async_send
await device._async_send(self)
File "/config/custom_components/eufy_vacuum/tuya.py", line 553, in _async_send
await self.async_connect()
File "/config/custom_components/eufy_vacuum/tuya.py", line 468, in async_connect
raise ConnectionTimeoutException("Connection timed out") from e
custom_components.eufy_vacuum.tuya.ConnectionTimeoutException: Connection timed out

[Joeboyc2]

see #3

[mitchellrj]

Hopefully resolved with the latest code from master...

[jimmyeao]

eufy_vacuum: Error on device update!
Traceback (most recent call last):
  File "/config/custom_components/eufy_vacuum/tuya.py", line 482, in async_connect
    sock.connect((self.host, self.port))
socket.timeout: timed out

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 292, in _async_add_entity
    await entity.async_device_update(warning=False)
  File "/usr/src/homeassistant/homeassistant/helpers/entity.py", line 439, in async_device_update
    await self.async_update()
  File "/config/custom_components/eufy_vacuum/vacuum.py", line 75, in async_update
    await self.robovac.async_get()
  File "/config/custom_components/eufy_vacuum/tuya.py", line 506, in async_get
    return await message.async_send(self, callback)
  File "/config/custom_components/eufy_vacuum/tuya.py", line 352, in async_send
    await device._async_send(self)
  File "/config/custom_components/eufy_vacuum/tuya.py", line 571, in _async_send
    await self.async_connect()
  File "/config/custom_components/eufy_vacuum/tuya.py", line 484, in async_connect
    raise ConnectionTimeoutException("Connection timed out") from e
custom_components.eufy_vacuum.tuya.ConnectionTimeoutException: Connection timed out

[mitchellrj]

This is a network error rather than a coding error.

What Robovac device are you using? What firmware version is it on? Are your home assistant host and the robovac on the same subnet?

[jimmyeao]

Yes, robovac 30c firmware is 1.1.4 everything on the same subnet. Jimmy White

…

________________________________ From: Richard Mitchell <notifications@github.com> Sent: Sunday, September 8, 2019 8:58:13 PM To: mitchellrj/eufy_robovac <eufy_robovac@noreply.github.com> Cc: Jimmy White <jimmy@deviousweb.com>; Author <author@noreply.github.com> Subject: Re: [mitchellrj/eufy_robovac] Trouble setting up (#5) This is a network error rather than a coding error. What Robovac device are you using? What firmware version is it on? Are your home assistant host and the robovac on the same subnet? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub<#5?email_source=notifications&email_token=ABHVAB7JGWYNIH643NW2X4LQIVKNLA5CNFSM4IPGWMW2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD6FYBOQ#issuecomment-529236154>, or mute the thread<https://github.com/notifications/unsubscribe-auth/ABHVAB32VDKAQM2JBBX4DZTQIVKNLANCNFSM4IPGWMWQ>.

[jimmyeao]

Just did a full rebuild of HASS and retried this - still the same result. Im am using HTTPS for HASS if that has any bearing on it

[jlockham]

did you get a solution for the error above

Traceback (most recent call last):
File "/config/custom_components/eufy_vacuum/tuya.py", line 482, in async_connect
sock.connect((self.host, self.port))

As i have a 30C on firmware 1.1.6 and gettin gthe same error.