ISSUE: sensor.mail_image_url is "Unknown" but the image is in the file system

[ajtatum]

Describe the bug
I'm not sure exactly when this started happening as, at first, I thought it was just a one off issue. However, for the past couple weeks now the sensor.mail_image_url is reporting as "Unknown". sensor.mail_image_system_path has the image path and camera.mail_usps_camera loops through all the pieces of mail I have coming via USPS. But the URL never updates.

Environment (please complete the following information):

• OS: Installed as a VM on Proxmox through helper-scripts.
• Type of device: VM
• Home Assistant Core Version: 2024.10.4
• Home Assistant Supervisor Version: 2024.10.3
• Home Assistant OS Version: 13.2
• Component version: 0.4.0

Logs
Not sure how to best capture this.

Screenshots
N/A

Additional context
This used to work without issue as I had a template sensor replace the internal IP address of the mail_image_url with an externally accessible domain and send the image as a URL via notification to my phone. I'm not sure when or what changed.

[firstof9]

The code for the url hasn't changed, check your HA config's external URL setting.

[github-actions]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs.

[ajtatum]

I don't think it's the external URL, as the Mail Image URL sensor shows as unknown and doesn't point to a local address like it used to.

[firstof9]

Check your HA's URL config.

[ajtatum]

Both look fine to me:

[firstof9]

HA Cloud is messing it up. Will have to check for cloud links somehow.

[ajtatum]

Hey there, I just wanted to let you know that I found a work around for my solution by creating a custom template sensor:

- name: "Mail Image URL External"
      state: >
        {% set base_url = "https://ha.mydomain.com/local/mail_and_packages/" %}
        {% set file_path = states('sensor.mail_image_system_path') %}
        {% if file_path %}
          {% set file_name = file_path.split('/')[-1] %}
          {{ base_url ~ file_name }}
        {% else %}
          none
        {% endif %}

I appreciate you looking into this, but since it appears I may be the only one with this issue, this work around may work well enough instead of trying to figure something out in the code.

Thanks,
AJ

[firstof9]

Still good to have on the radar.