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"no Stream Deck devices found" When there is definetly a stream deck connected. #137

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lauge-h opened this issue Nov 18, 2023 · 14 comments

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@lauge-h
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lauge-h commented Nov 18, 2023

Edit: I was just being dumb and forgot to save the changes to xx-streamdeck.rules, you can close this

T:  Bus=01 Lev=01 Prnt=01 Port=01 Cnt=01 Dev#= 14 Spd=480 MxCh= 0
D:  Ver= 2.00 Cls=00(>ifc ) Sub=00 Prot=00 MxPS=64 #Cfgs=  1
P:  Vendor=0fd9 ProdID=0063 Rev=02.00
**S:  Manufacturer=Elgato Systems
S:  Product=Stream Deck Mini**
S:  SerialNumber=BL44K1B03462
C:  #Ifs= 1 Cfg#= 1 Atr=a0 MxPwr=200mA
I:  If#= 0 Alt= 0 #EPs= 2 Cls=03(HID  ) Sub=00 Prot=00 Driver=usbhid
E:  Ad=02(O) Atr=03(Int.) MxPS=1024 Ivl=125us
E:  Ad=81(I) Atr=03(Int.) MxPS= 512 Ivl=125us

This is a snippet from the output of usb-devices.
That's a stream deck mini, seamingly connecting just fine to my system. Boatswain works fine.

Deckmaster throws Unable to initialize Stream Deck: no Stream Deck devices found

And I don't know neither enough linux nor enough Go to figure out why. However, this does seem like a bug.

@fearlessgeekmedia
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I'm having the same issue. I'm on NixOS.

StreamDeck-UI and Boatswain work without issue for me.

@lauge-h
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lauge-h commented Dec 15, 2023

@fearlessgeekmedia did you properly change 90-streamdeck.rules?

@fearlessgeekmedia
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fearlessgeekmedia commented Dec 15, 2023

@fearlessgeekmedia did you properly change 90-streamdeck.rules?

Yes, I did. In NixOS, you have to do it a bit differently the way it's set up, as you don't have access to those parts of the system and have to edit the configuration.nix file, but I've changed it. Double-checked to make sure the file was there and had everything it needed after doing my sudo nixos-rebuild switch. Rebooted. Still doesn't detect it.

As I mentioned before, streamdeck-ui and Boatswain work great. They also require you to edit the udev rules, though in NixOS, there's a bit of code to add to the configuration.nix to handle that for you. At first I was relying on that, but it didn't work for Deckmaster. So I tryed writing the udev rule. You have to go through the configuration.nix file to do it in NixOS, and then rebuild the system. The udev rules were written. Reloaded udev. But it doesn't find the Stream Deck. And I made sure streamdeck-ui was closed too, just in case.

BTW, the one I have is the Stream Deck XL.

@lauge-h
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lauge-h commented Dec 15, 2023 via email

@fearlessgeekmedia
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fearlessgeekmedia commented Dec 15, 2023

I'm using an HP Probook 440 G2 laptop with 8GB of RAM, and a Core i5 5200U. It's not the newest thing but does what I needed to do, so not nearly as new as your computer.

@lauge-h
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lauge-h commented Dec 15, 2023 via email

@fearlessgeekmedia
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I mentioned before I'm using the Stream Deck XL, not the Stream Deck Mini.

@lauge-h
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lauge-h commented Dec 20, 2023 via email

@fearlessgeekmedia
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I'm not even sure this project is still being worked on.

@lauge-h
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lauge-h commented Jan 12, 2024 via email

@muesli
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muesli commented Jan 12, 2024

Sorry, if I had anything meaningful to add to the discussion, I would. Product and Vendor ID look fine to me however, so no idea what's going on.

@BenPI88
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BenPI88 commented Jan 14, 2024

Got the same error. I'm running Ubuntu with a Stream Deck MK.2.

@fearlessgeekmedia
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fearlessgeekmedia commented Jan 14, 2024 via email

@BenPI88
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BenPI88 commented Mar 18, 2024

If it also helps to add to my original comment, on the same computer, Boatswain and streamdeck_ui connect just fine.

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