community-support.xml

<?xml version="1.0" encoding="UTF-8"?>
<chapter xmlns="http://docbook.org/ns/docbook"
      xmlns:xlink="http://www.w3.org/1999/xlink" version="5.0"
      xml:id="community-support">
  <title>Community support</title>

  <para>Many technologies and companies have a presence on the Internet
  for support and interaction between between users and developers.  This
  model of community support is particularly relevant for RTC technology.
  RTC, by definition, requires interoperability between all those using the
  technology and efficient online collaboration helps to identify and
  resolve interoperability problems.  Many users also have common problems
  to solve, such as the collaboration between Internet companies to
  eliminate spam.</para>

  <para>In the RTC domain, there are a range of online communities with
  various objectives.  The objectives include supporting specific pieces
  of software, development of standards, discussion of operational issues
  between providers and advocacy of open standards and private
  communication.</para>

  <sect1 xml:id="community-support-mailing-lists">
    <title>Mailing lists</title>

    <sect2>
      <title>Major announcements</title>

      <para>The
      <link xlink:href="http://lists.freertc.org/mailman/listinfo/announce">
      Free-RTC-Announce mailing list</link> is a low-volume mailing list
      where you can receive important announcements about Free RTC products,
      community activities and events.  The list is fully moderated and aims
      not to send more than one announcement per week.  Please go ahead
      and <link xlink:href="http://lists.freertc.org/mailman/listinfo/announce">
      subscribe now</link>.</para>
    </sect2>

    <sect2>
      <title>Strategy and advocacy</title>

      <para>The
      <link xlink:href="https://lists.fsfe.org/mailman/listinfo/free-rtc">FSFE
      Free RTC mailing list</link> discusses strategies for promoting
      and adopting free RTC and free software.</para>
    </sect2>

    <sect2>
      <title>Collaboration between operators and service providers</title>

      <para>The <link xlink:href="http://mail.jabber.org/mailman/listinfo/operators">
      XSF XMPP operators mailing list</link> enables discussion of issues
      between organizations managing XMPP servers of any size.</para>
    </sect2>

    <sect2>
      <title>Server support</title>

      <para>The
      <link xlink:href="http://list.resiprocate.org/mailman/listinfo/repro-users">
      reSIProcate <code>repro</code> users mailing list</link> provides
      community support for people setting up and operating the
      <code>repro</code> SIP proxy server.</para>

      <para>The <link xlink:href="http://prosody.im/discuss#mailing_lists">Prosody
      users mailing list</link> provides community support for people
      setting up and operating the <emphasis>Prosody</emphasis> XMPP
      server.</para>
    </sect2>

    <sect2>
      <title>Softphones</title>

      <para>The <link xlink:href="http://lists.lumicall.org">Lumicall users mailing
      list</link> supports users of the <emphasis>Lumicall</emphasis>
      Android app.</para>

      <para>The <link xlink:href="https://jitsi.org/Development/MailingLists">Jitsi
      users mailing list</link> provides a resource for those setting up
      and using the Jitsi products, including the popular Jitsi
      softphone.</para>
    </sect2>
  </sect1>

  <sect1 xml:id="community-support-blogs-and-news">
    <title>Popular blogs and news sites</title>

    <para><link xlink:href="http://planet.sip5060.net">planet.sip5060.net</link>
    syndicates blogs from leading software developers with a focus on RTC
    and especially SIP.</para>
  </sect1>
</chapter>