voice call and video call feature

[Piyush0125]

live helper chat voice call and video call is not responding .when I click on start the call button it redirect to blank page

[remdex]

You already asked same question on discord. As long all works here nothing I can do. There is paid support if you need personal help.

[Piyush0125]

If you give only posible reason
I am very thankful to you

[remdex]

Invalid config and you did not followed manual... And don't know how to use chrome debug toolbar. So hire someone with more basic knowledge :)

[Piyush0125]

I done the configuration according to live helper chat documentation and also debug but there is no any error show in a chrome console to fix
Its working fine earlier but after migrating the server to cpanel then these error occur

[remdex]

There is paid support if you need one. Nothing else I can help with.

[Piyush0125]

kindly please answer me the Live helper chat has full compatibility with Cpanel?
I am very thankful to you

[remdex]

It does. Where php is hosted does not matter.

[Piyush0125]

Ok thank you

[Piyush0125]

hi remdex
I am stuck in voice and vedio call feature
I did a proper configuration and also upgraded to the latest version. but there is still a blank page .

kindly please suggest what is the possible reason behind these .

and also in a chat bot some times calling icons show sometime its not

[remdex]

As last time there is paid support if you need help... I'm not magician to ques from blank screen what you did wrong :)