Urgent: Assistance Needed with Account Access and Project Deletion

[ds4cabs]

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Dear GitHub Support Team,

I recently forked a project which has been identified as containing private UK Biobank participant-level data. I have been asked to delete this project to comply with privacy and copyright requirements. However, I am currently unable to access my GitHub account due to the recent implementation of 2FA validation.

I have been in contact with Microsoft and GitHub support for some time now to resolve my access issues but have not yet received the necessary support to regain full access to my account. Given the urgency of this matter, I kindly request your immediate assistance to either:

1. Delete the project from my account on my behalf.
2. Expedite the resolution of my access issues so that I can delete the project myself.

The removal of this project is critical to ensure compliance with privacy regulations and to protect sensitive information. I appreciate your prompt attention to this matter.

Thank you for your understanding and assistance.

Best regards,

SG

[masriyey]

Hello!

I understand your situation and the urgency of your request. Here are the steps you should follow to get the necessary assistance from GitHub Support:

1. Verify Your Identity: Contact GitHub Support directly to verify your identity. Provide them with your account details and any recent communication you've had with GitHub or Microsoft support to expedite the process.

2. Provide Project Details: Clearly mention the repository name and any relevant details about the project that needs to be deleted. This will help GitHub Support locate and handle the project swiftly.

3. Follow Up on Support Requests: If you haven't already, submit a support request directly through GitHub's support page: GitHub Support. Make sure to mention the urgency due to the presence of sensitive data.

In your communication with GitHub Support, you might use a template like this:

---

Dear GitHub Support Team,

I recently forked a project which has been identified as containing private UK Biobank participant-level data. I have been asked to delete this project to comply with privacy and copyright requirements. However, I am currently unable to access my GitHub account due to the recent implementation of 2FA validation.

I have been in contact with Microsoft and GitHub support for some time now to resolve my access issues but have not yet received the necessary support to regain full access to my account. Given the urgency of this matter, I kindly request your immediate assistance to either:

• Delete the project from my account on my behalf.
• Expedite the resolution of my access issues so that I can delete the project myself.

The removal of this project is critical to ensure compliance with privacy regulations and to protect sensitive information. Below are the details:

• Repository Name: [Your Repository Name]
• GitHub Username: [Your GitHub Username]
• Associated Email: [Your Email Address]

I appreciate your prompt attention to this matter.

Thank you for your understanding and assistance.

Best regards,

SG

---

I hope this helps you get the issue resolved quickly.

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[ds4cabs]

Dear GitHub Support Team,

I recently forked a project which has been identified as containing private UK Biobank participant-level data. I have been asked to delete this project to comply with privacy and copyright requirements. However, I am currently unable to access my GitHub account due to the recent implementation of 2FA validation.

I have been in contact with Microsoft and GitHub support for some time now to resolve my access issues but have not yet received the necessary support to regain full access to my account. Given the urgency of this matter, I kindly request your immediate assistance to either:

Delete the project from my account on my behalf.
Expedite the resolution of my access issues so that I can delete the project myself.
The removal of this project is critical to ensure compliance with privacy regulations and to protect sensitive information. Below are the details:

Repository Name: biomarkers
GitHub Username: Shicheng-Guo
Associated Email: shicheng.guo@hotmail.com

I appreciate your prompt attention to this matter.

Thank you for your understanding and assistance.

Best regards,

Shicheng