No Response From GitHub Support For Over 8 Weeks

[YouthfulRicker2]

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I've had to create this account to even get an attempt at trying to recover my original account.
I submitted a reinstatement ticket on JULY 18TH. (#2889914)
All my old repositories and projects are unaccessible and gone and it has been over 50 days.
I am unable to do ANY work due to this, and haven't been able to for those past 8 weeks.

From what I remembered, github support used to be somewhat fast, like within the same month. but from what I've seen I can't rely on it anymore. What happened? Layoffs?

[SomethingNew71]

I am in the same boat, not quite as long as you but this is outrageous. If they plan to flag accounts to disable them in this way they need a fast avenue to resolve it after the issues have been fixed. I had an API key compromised and 5 issues created. Now my account and all its projects are held hostage and I cant deploy things for about a week now. No response on a ticket I opened.

[irvannasyakban]

same issue, My Ticket: #2891688 don't get any respond from github support

[SomethingNew71]

Another week, no response at all from them and still a disabled account.

[SomethingNew71]

Now its been a full month with no response. I canceled my paid subscription until they fix this.

[baharbaba]

I've been waiting for a response for 1 month. A week ago, I received a message saying "We have not forgotten about you..." but now I feel like I have been forgotten. From now on, I'll be tagging @github-staff in every discussion that has this issue. I guess you need to be Karen to get a problem solved.