Copilot data through REST API has stopped updating

[jefferyepayne]

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I'm using this call to get copilot usage information for my account. I've redacted the authorization token in what I'm sharing here.

curl -H "authorization: Bearer XXXXXXXXXXXXXXXXXXXXX" -H "X-GitHub-Api-Version: 2022-11-28" https://api.github.com/enterprises/coveros-partner-demo/copilot/usage

I get json structured results when I run this curl command. When I first ran it on 9/16 I got copilot usage information for the past 4 weeks through 9/16. But every day since then when I've run it, I've gotten no copilot information for days beyond 9/16. The start date for the usage data that is returned increments by one day each day as you would expect as the 28 day window shifts.

I'm wondering if there is some sort of cache I need to clear. I thought perhaps the results were being paginated but there isn't a huge amount of data coming back from these calls and when I used the --include flag to see if pagination links are being returned in the response, they are not.

Any help would be appreciated.

jeff

[ibra-kdbra]

Hope this help:

1. Verify API Details: GitHub API documentation.

2. Address Caching Issues: Add a Cache-Control: no-cache header to your request to ensure you're receiving the most recent data:

   curl -H "authorization: Bearer XXXXXXXXXXXXXXXXXXXXX" \
        -H "X-GitHub-Api-Version: 2022-11-28" \
        -H "Cache-Control: no-cache" \
        https://api.github.com/enterprises/coveros-partner-demo/copilot/usage

[ibra-kdbra]

Let's begin with confirming your data availability on GitHub web interface:
Before diving deeper into the API, ensure that the most recent Copilot usage data is available and up-to-date on the GitHub web interface.

Steps:
Navigate to your Enterprise Settings for coveros-partner-demo.
Check the Copilot Usage section to verify if the latest data (post-9/16) is displayed.

Purpose:
If the web interface shows up-to-date information, the issue might be specific to the API.
If the web interface also lacks recent data, the problem might be with data processing on GitHub's side.

[dcieslak19973]

Mine also seems to have stalled on 9/19

[jacobpoly73]

Same issue. Last date in the response is 09/19

[jacobpoly73]

Has this been resolved for anyone? The data has not been updating for a week :(

[jefferyepayne]

Let's begin with confirming your data availability on GitHub web interface: Before diving deeper into the API, ensure that the most recent Copilot usage data is available and up-to-date on the GitHub web interface.

Steps: Navigate to your Enterprise Settings for coveros-partner-demo. Check the Copilot Usage section to verify if the latest data (post-9/16) is displayed.

Purpose: If the web interface shows up-to-date information, the issue might be specific to the API. If the web interface also lacks recent data, the problem might be with data processing on GitHub's side.

I got onto our enterprise site and the only copilot information available to view is the number of seats you have. There is no usage data available though the web.

jeff

[nangerno]

I think that it would be an issue of your account, so if possible, please test the same API call with a different enterprise account to see if the issue is account-specific or more widespread.
I think that it is a good choice for you!

[jefferyepayne]

Since there are now three different accounts that have this issue, it sure appears to be a GitHub issue that crosses accounts.

jeff

[ibra-kdbra]

I think it is, done some research but couldn't solve this problem, or find any solutions.

[nangerno]

Um, actually you've faced GitHub issue not your own.
If so, I think that appealing a ticket to support team of GitHub with more details of your issues is a good choice now.

Thanks for your reply.

[jacobpoly73]

Seems like the data is now updating again.

[ibra-kdbra]

this should be solved then