Missing sponsor and payment

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Hello, I have noticed the following issues since my Sponsors profile has been approved:

1. My second sponsor has picked the second tier in full payment(refer to screenshot Welcome to GitHub product feedback #1 below). However, I did not receive the email that confirmed the payment went to my Stripe account

2. His picture does not show in the Sponsors section of my GitHub profile(Refer to screenshot Feature Request: Select a column when adding an issue to a project #2 below).

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I have a strong feeling that these issues occurred due to a bug. Is there a way to solve this problem?