diff --git a/topics/oxygen_xml_as_a_technical_documentation_solution_faq.dita b/topics/oxygen_xml_as_a_technical_documentation_solution_faq.dita index a59614b..d77b283 100644 --- a/topics/oxygen_xml_as_a_technical_documentation_solution_faq.dita +++ b/topics/oxygen_xml_as_a_technical_documentation_solution_faq.dita @@ -12,144 +12,135 @@ -
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What does Oxygen XML provide as a tool to a technical documentation team?
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-

Oxygen is a DITA XML desktop editing tool that can be used by - technical documentation writers to write, reuse, and - publish DITA XML content to a variety of output formats, such as - WebHelp Responsive and PDF.

-

Some of our strong capabilities are listed here.

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- - -
To which companies would you recommend a DITA XML based solution for writing - technical documentation?
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I would recommend the use of the DITA XML standard for writing technical - documentation with Oxygen XML as an editing tool to companies that have one of - the following conditions fulfilled:
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  • They have multiple similar products and want to take advantage of DITA - XML high reuse capabilities and condition profiling/filters to produce - multiple similar, but not identical, manuals from the same project.
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  • They want to add structure-based validation rules that must be followed - by all members of a team.
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  • They want to create their own custom vocabulary of semantic - elements.
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  • Besides web-based outputs, they also want to produce PDFs and want to - have a relatively high degree of control over the PDF - customization.
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More details here: .
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Is Oxygen a Content Management System?
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Oxygen is not a content management system, we do not store the - content that you are editing on our side.

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Our clients use Oxygen XML for collaboration on a technical - documentation project in one of these ways:

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  • We have clients who use Oxygen's Git client add-on to - collaborate on the same project using a Git - repository.
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  • Oxygen also has built-in support for working with SharePoint repositories - if you want to store the edited content on SharePoint.
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  • There are commercial CMSs (content management systems) that have - integrations with Oxygen. Some of them are listed here. These commercial content - management systems such as Astoria, Bluestream, - Componize usually have plugins that allow Oxygen to - connect to the CMS remote storage, open documents, edit and save - them back. But the price of the commercial content management systems is - separate from the price of an Oxygen license.
    • -
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- - -
What Oxygen products should I buy for our technical documentation team?
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All of our prices are transparently available here.

The usual purchase suggestion for a technical writer's team - is something like this:

-

    -
  • -

    One permanent user-based license of Oxygen XML Editor - Professional: .

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    This one license would be for the person who is in charge of - customizing the published output as well as writing content.

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    • -
  • -

    A permanent license of Oxygen XML Author professional for each - full time tech writer: .

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    The Oxygen XML Author allows writers to visually edit - DITA XML content and to publish it to WebHelp, - PDF, and other formats.

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    • -
  • -

    Any other occasional contributor or reviewer (subject matter - experts or engineers, for example) can use our Content Fusion - platform to give feedback on the content directly from a web - browser.

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    A video of how Content Fusion Works: .

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    And the pricing, depending on the number of people who would - simultaneously review the content: .

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    • -
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What type of customer support and training will I get from the Oxygen team?
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We help customers with advice and any problems they encounter when using our - application.

-

For example, if you want to create your own publishing customizations, these - are usually done using CSS. You would have one colleague on your side - creating the customization and asking us questions along the way. We do not - implement full customizations for you, but we guide you along the way.

-

As for training, we have lots of videos and online resources for learning to - use Oxygen to produce technical documentation: .

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We can offer you a one-time web meeting to show you how Oxygen works in - general, but if you want a more rigorous training, we have partners like - Ryffine or Mekon who offer such courses: .

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How can I convert my current content to DITA XML?
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You can find advice about how to convert various document formats to DITA XML - here. For any other document format, - the advice is to possibly try to export it to HTML content and then use the free - Oxygen Batch Documents Converter add-on.
- - -
Do you have case studies or references from companies who are successfully using - Oxygen?
-
Some of our customers who have agreed to be officially listed are mentioned - here: .
-
Also some testimonials: .
- -
+
+ What does Oxygen XML provide as a tool to a technical documentation team? +

Oxygen is a DITA XML desktop editing tool that can be used by technical + documentation writers to write, reuse, and publish DITA XML + content to a variety of output formats, such as WebHelp Responsive and + PDF.

+

Some of our strong capabilities are listed here.

+
+
+ To which companies would you recommend a DITA XML based solution for writing + technical documentation? +

I would recommend the use of the DITA XML standard for writing technical + documentation with Oxygen XML as an editing tool to companies that have one of the + following conditions fulfilled:

More details here: .

+
+
+ Is Oxygen a Content Management System? +

Oxygen is not a content management system, we do not store the content + that you are editing on our side.

+

Our clients use Oxygen XML for collaboration on a technical documentation + project in one of these ways:

+ +
+
+ What Oxygen products should I buy for our technical documentation team? +

+ All of our prices are transparently available here.

The usual purchase suggestion for a + technical writer's team is something like this:

+

+

+
+
+ What type of customer support and training will I get from the Oxygen + team? +

We help customers with advice and any problems they encounter when using our + application.

+

For example, if you want to create your own publishing customizations, these are + usually done using CSS. You would have one colleague on your side creating the + customization and asking us questions along the way. We do not implement full + customizations for you, but we guide you along the way.

+

As for training, we have lots of videos and online resources for learning to use + Oxygen to produce technical documentation: .

+

We can offer you a one-time web meeting to show you how Oxygen works in general, but + if you want a more rigorous training, we have partners like Ryffine or Mekon who + offer such courses: .

+
+
+ How can I convert my current content to DITA XML? +

You can find advice about how to convert various document formats to DITA XML here. For any other document format, the + advice is to possibly try to export it to HTML content and then use the free Oxygen + Batch Documents Converter add-on.

+
+
+ Do you have case studies or references from companies who are successfully using + Oxygen? +

Some of our customers who have agreed to be officially listed are + mentioned here: .

+

Also some testimonials: .

+