Excel document is locked for 30 minutes after it is being created

[arkazaki]

I am using your WOPI host implementation with Office Online server and display the editor as an iframe in a custom web page. Everything works smoothly.

However, when I am creating a new file as specified here: https://wopi.readthedocs.io/en/latest/scenarios/createnew.html and only for Excel document type, the editor displays a message that reads: "Someone else is editing this workbook so you can't make changes until that person closes the file". The lock is released exactly after 30 minutes as described here: https://wopi.readthedocs.io/projects/wopirest/en/latest/files/RefreshLock.html which makes me think it's an issue with the WopiHost, since for other document types (e.g. Word, PowerPoint), the same action succeeds and the new document normally opens for editing.

Please let me know if more information to confirm/reject the problem is required.

[petrsvihlik]

Thanks for reporting it. I'll try to have a look at it this weekend. Can you share the version of OOS you're using?

…

On Tue, Nov 3, 2020, 13:44 Argyro Kazaki ***@***.***> wrote: I am using your WOPI host implementation with Office Online server and display the editor as an iframe in a custom web page. Everything works smoothly. However, when I am creating a new file as specified here: https://wopi.readthedocs.io/en/latest/scenarios/createnew.html and only for Excel document type, the editor displays a message that reads: "*Someone else is editing this workbook so you can't make changes until that person closes the file*". The lock is released exactly after 30 minutes as described here: https://wopi.readthedocs.io/projects/wopirest/en/latest/files/RefreshLock.html which makes me think it's an issue with the WopiHost, since for other document types (e.g. Word, PowerPoint), the same action succeeds and the new document normally opens for editing. Please let me know if more information to confirm/reject the problem is required. — You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub <#111>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/ACK3FQMAMMANZXKBZXFJG2LSN73KLANCNFSM4TIWN6SQ> .

[arkazaki]

The version is 16.0.10357.20002. Thank you in advance!

[petrsvihlik]

Hi, sorry for the delay. I have a timeslot booked for this in the second half of April.