new objects created not listed in "Business rules for assets" part to allow objects choosen to drive tickets flow

[ciberfred]

Code of Conduct

• I agree to follow this project's Code of Conduct

Is there an existing issue for this?

• I have searched the existing issues

GLPI Version

10.0.16

Plugin version

2.14.9

Bug description

we don't see all new objects created by the plugin in "Business rules for assets" in "rules menu"

Relevant log output

No response

Page URL

http://10.1.230.66/glpi/front/ruleticket.form.php?id=xxxxxx

Steps To reproduce

create a new rules
setup name and validate
select set assignee group with.. and then dropdown just see internal objects not the new one created with the plugin

Your GLPI setup information

Information about system installation and configuration

GLPI 10.0.15 (/glpi => /var/www/html/glpi-10.0.15)
Installation mode: TARBALL
Current language:en_GB

Server

 

Operating system: Linux VMGLPI 6.5.0-41-generic #​41~22.04.2-Ubuntu SMP PREEMPT_DYNAMIC Mon Jun  3 11:32:55 UTC 2 x86_64

PHP 8.0.30 apache2handler (Core, FFI, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, apache2handler, apcu, bz2, calendar,

ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, intl, json, ldap, libxml, mbstring, mysqli,

mysqlnd, openssl, pcre, pdo_mysql, posix, readline, session, shmop, sockets, sodium, standard, sysvmsg, sysvsem, sysvshm,

tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib)

Setup: max_execution_time="30" memory_limit="128M" post_max_size="50M" safe_mode="" session.save_handler="files"

upload_max_filesize="50M"

disable_functions="pcntl_alarm,pcntl_fork,pcntl_waitpid,pcntl_wait,pcntl_wifexited,pcntl_wifstopped,pcntl_wifsignaled,pcntl_wifcontinued,pcntl_wexitstatus,pcntl_wtermsig,pcntl_wstopsig,pcntl_signal,pcntl_signal_get_handler,pcntl_signal_dispatch,pcntl_get_last_error,pcntl_strerror,pcntl_sigprocmask,pcntl_sigwaitinfo,pcntl_sigtimedwait,pcntl_exec,pcntl_getpriority,pcntl_setpriority,pcntl_async_signals,pcntl_unshare,"

Software: Apache/2.4.52 (Ubuntu) (Apache/2.4.52 (Ubuntu) Server at 10.1.230.66 Port 80

)

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:131.0) Gecko/20100101 Firefox/131.0

Server Software: (Ubuntu)

Server Version: 8.0.39-0ubuntu0.22.04.1

Server SQL Mode: STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION

Parameters: glpi@localhost/glpidb

Host info: Localhost via UNIX socket
PHP version (8.0.30) is supported.

Sessions configuration is OK.

Allocated memory is sufficient.

mysqli extension is installed.

Following extensions are installed: dom, fileinfo, filter, libxml, json, simplexml, xmlreader, xmlwriter.

curl extension is installed.

gd extension is installed.

intl extension is installed.

zlib extension is installed.

The constant SODIUM_CRYPTO_AEAD_XCHACHA20POLY1305_IETF_NPUBBYTES is present.

Database engine version (8.0.39) is supported.

No files from previous GLPI version detected.

The log file has been created successfully.

Write access to /var/www/html/glpi-10.0.15/files/_cache has been validated.

Write access to /var/www/html/glpi-10.0.15/files/_cron has been validated.

Write access to /var/www/html/glpi-10.0.15/files has been validated.

Write access to /var/www/html/glpi-10.0.15/files/_dumps has been validated.

Write access to /var/www/html/glpi-10.0.15/files/_graphs has been validated.

Write access to /var/www/html/glpi-10.0.15/files/_lock has been validated.

Write access to /var/www/html/glpi-10.0.15/files/_pictures has been validated.

Write access to /var/www/html/glpi-10.0.15/files/_plugins has been validated.

Write access to /var/www/html/glpi-10.0.15/files/_rss has been validated.

Write access to /var/www/html/glpi-10.0.15/files/_sessions has been validated.

Write access to /var/www/html/glpi-10.0.15/files/_tmp has been validated.

Write access to /var/www/html/glpi-10.0.15/files/_uploads has been validated.

PHP 8.0 is no longer maintained by its community.

Even if GLPI still supports this PHP version, an upgrade to a more recent PHP version is recommended.

Indeed, this PHP version may contain unpatched security vulnerabilities.

Web server root directory configuration is not safe as it permits access to non-public files. See installation documentation for more details.

The following directories should be placed outside "/var/www/html/glpi-10.0.15":

‣ "/var/www/html/glpi-10.0.15/files" ("GLPI_VAR_DIR")

You can ignore this suggestion if your web server root directory is "/var/www/html/glpi-10.0.15/public".

PHP directive "session.cookie_httponly" should be set to "on" to prevent client-side script to access cookie values.

OS and PHP are relying on 64 bits integers.

exif extension is installed.

ldap extension is installed.

openssl extension is installed.

Following extensions are installed: bz2, Phar, zip.

Zend OPcache extension is installed.

Following extensions are installed: ctype, iconv, mbstring, sodium.

Write access to /var/www/html/glpi-10.0.15/marketplace has been validated.

Access to timezone database (mysql) is not allowed.

GLPI constants

 

GLPI_ROOT: "/var/www/html/glpi-10.0.15"

GLPI_CONFIG_DIR: "/var/www/html/glpi-10.0.15/config"

GLPI_VAR_DIR: "/var/www/html/glpi-10.0.15/files"

GLPI_MARKETPLACE_DIR: "/var/www/html/glpi-10.0.15/marketplace"

GLPI_USE_CSRF_CHECK: "1"

GLPI_CSRF_EXPIRES: "7200"

GLPI_CSRF_MAX_TOKENS: "100"

GLPI_USE_IDOR_CHECK: "1"

GLPI_IDOR_EXPIRES: "7200"

GLPI_ALLOW_IFRAME_IN_RICH_TEXT: false

GLPI_SERVERSIDE_URL_ALLOWLIST: ["/^(https?|feed):\/\/[^@:]+(\/.*)?$/"]

GLPI_TELEMETRY_URI: "https://telemetry.glpi-project.org"

GLPI_INSTALL_MODE: "TARBALL"

GLPI_NETWORK_MAIL: "glpi@teclib.com"

GLPI_NETWORK_SERVICES: "https://services.glpi-network.com"

GLPI_MARKETPLACE_ALLOW_OVERRIDE: true

GLPI_MARKETPLACE_MANUAL_DOWNLOADS: true

GLPI_USER_AGENT_EXTRA_COMMENTS: ""

GLPI_DISABLE_ONLY_FULL_GROUP_BY_SQL_MODE: "1"

GLPI_AJAX_DASHBOARD: "1"

GLPI_CALDAV_IMPORT_STATE: 0

GLPI_DEMO_MODE: "0"

GLPI_CENTRAL_WARNINGS: "1"

GLPI_TEXT_MAXSIZE: "4000"

GLPI_DOC_DIR: "/var/www/html/glpi-10.0.15/files"

GLPI_CACHE_DIR: "/var/www/html/glpi-10.0.15/files/_cache"

GLPI_CRON_DIR: "/var/www/html/glpi-10.0.15/files/_cron"

GLPI_DUMP_DIR: "/var/www/html/glpi-10.0.15/files/_dumps"

GLPI_GRAPH_DIR: "/var/www/html/glpi-10.0.15/files/_graphs"

GLPI_LOCAL_I18N_DIR: "/var/www/html/glpi-10.0.15/files/_locales"

GLPI_LOCK_DIR: "/var/www/html/glpi-10.0.15/files/_lock"

GLPI_LOG_DIR: "/var/www/html/glpi-10.0.15/files/_log"

GLPI_PICTURE_DIR: "/var/www/html/glpi-10.0.15/files/_pictures"

GLPI_PLUGIN_DOC_DIR: "/var/www/html/glpi-10.0.15/files/_plugins"

GLPI_RSS_DIR: "/var/www/html/glpi-10.0.15/files/_rss"

GLPI_SESSION_DIR: "/var/www/html/glpi-10.0.15/files/_sessions"

GLPI_TMP_DIR: "/var/www/html/glpi-10.0.15/files/_tmp"

GLPI_UPLOAD_DIR: "/var/www/html/glpi-10.0.15/files/_uploads"

GLPI_INVENTORY_DIR: "/var/www/html/glpi-10.0.15/files/_inventories"

GLPI_NETWORK_REGISTRATION_API_URL: "https://services.glpi-network.com/api/registration/"

GLPI_MARKETPLACE_PLUGINS_API_URI: "https://services.glpi-network.com/api/marketplace/"

GLPI_I18N_DIR: "/var/www/html/glpi-10.0.15/locales"

GLPI_VERSION: "10.0.15"

GLPI_SCHEMA_VERSION: "10.0.15@2eed74704cb07e0bac48b933cbd5c1c356f09629"

GLPI_MARKETPLACE_PRERELEASES: false

GLPI_MIN_PHP: "7.4.0"

GLPI_MAX_PHP: "8.4.0"

GLPI_YEAR: "2024"

Libraries

 

htmlawed/htmlawed version 1.2.14 in (/var/www/html/glpi-10.0.15/vendor/htmlawed/htmlawed)

phpmailer/phpmailer version 6.8.0 in (/var/www/html/glpi-10.0.15/vendor/phpmailer/phpmailer/src)

simplepie/simplepie version 1.5.8 in (/var/www/html/glpi-10.0.15/vendor/simplepie/simplepie/library)

tecnickcom/tcpdf version 6.7.5 in (/var/www/html/glpi-10.0.15/vendor/tecnickcom/tcpdf)

michelf/php-markdown in (/var/www/html/glpi-10.0.15/vendor/michelf/php-markdown/Michelf)

true/punycode in (/var/www/html/glpi-10.0.15/vendor/true/punycode/src)

iamcal/lib_autolink in (/var/www/html/glpi-10.0.15/vendor/iamcal/lib_autolink)

sabre/dav in (/var/www/html/glpi-10.0.15/vendor/sabre/dav/lib/DAV)

sabre/http in (/var/www/html/glpi-10.0.15/vendor/sabre/http/lib)

sabre/uri in (/var/www/html/glpi-10.0.15/vendor/sabre/uri/lib)

sabre/vobject in (/var/www/html/glpi-10.0.15/vendor/sabre/vobject/lib)

laminas/laminas-i18n in (/var/www/html/glpi-10.0.15/vendor/laminas/laminas-i18n/src)

laminas/laminas-servicemanager in (/var/www/html/glpi-10.0.15/vendor/laminas/laminas-servicemanager/src)

monolog/monolog in (/var/www/html/glpi-10.0.15/vendor/monolog/monolog/src/Monolog)

sebastian/diff in (/var/www/html/glpi-10.0.15/vendor/sebastian/diff/src)

donatj/phpuseragentparser in (/var/www/html/glpi-10.0.15/vendor/donatj/phpuseragentparser/src/UserAgent)

elvanto/litemoji in (/var/www/html/glpi-10.0.15/vendor/elvanto/litemoji/src)

symfony/console in (/var/www/html/glpi-10.0.15/vendor/symfony/console)

scssphp/scssphp in (/var/www/html/glpi-10.0.15/vendor/scssphp/scssphp/src)

laminas/laminas-mail in (/var/www/html/glpi-10.0.15/vendor/laminas/laminas-mail/src/Protocol)

laminas/laminas-mime in (/var/www/html/glpi-10.0.15/vendor/laminas/laminas-mime/src)

rlanvin/php-rrule in (/var/www/html/glpi-10.0.15/vendor/rlanvin/php-rrule/src)

ramsey/uuid in (/var/www/html/glpi-10.0.15/vendor/ramsey/uuid/src)

psr/log in (/var/www/html/glpi-10.0.15/vendor/psr/log/Psr/Log)

psr/simple-cache in (/var/www/html/glpi-10.0.15/vendor/psr/simple-cache/src)

psr/cache in (/var/www/html/glpi-10.0.15/vendor/psr/cache/src)

league/csv in (/var/www/html/glpi-10.0.15/vendor/league/csv/src)

mexitek/phpcolors in (/var/www/html/glpi-10.0.15/vendor/mexitek/phpcolors/src/Mexitek/PHPColors)

guzzlehttp/guzzle in (/var/www/html/glpi-10.0.15/vendor/guzzlehttp/guzzle/src)

guzzlehttp/psr7 in (/var/www/html/glpi-10.0.15/vendor/guzzlehttp/psr7/src)

glpi-project/inventory_format in (/var/www/html/glpi-10.0.15/vendor/glpi-project/inventory_format/lib/php)

wapmorgan/unified-archive in (/var/www/html/glpi-10.0.15/vendor/wapmorgan/unified-archive/src)

paragonie/sodium_compat in (/var/www/html/glpi-10.0.15/vendor/paragonie/sodium_compat/src)

symfony/cache in (/var/www/html/glpi-10.0.15/vendor/symfony/cache)

html2text/html2text in (/var/www/html/glpi-10.0.15/vendor/html2text/html2text/src)

symfony/css-selector in (/var/www/html/glpi-10.0.15/vendor/symfony/css-selector)

symfony/dom-crawler in (/var/www/html/glpi-10.0.15/vendor/symfony/dom-crawler)

twig/twig in (/var/www/html/glpi-10.0.15/vendor/twig/twig/src)

twig/string-extra in (/var/www/html/glpi-10.0.15/vendor/twig/string-extra)

symfony/polyfill-ctype not found

symfony/polyfill-iconv not found

symfony/polyfill-mbstring not found

symfony/polyfill-php80 not found

symfony/polyfill-php81 in (/var/www/html/glpi-10.0.15/vendor/symfony/polyfill-php81)

symfony/polyfill-php82 in (/var/www/html/glpi-10.0.15/vendor/symfony/polyfill-php82)

league/oauth2-client in (/var/www/html/glpi-10.0.15/vendor/league/oauth2-client/src/Provider)

league/oauth2-google in (/var/www/html/glpi-10.0.15/vendor/league/oauth2-google/src/Provider)

thenetworg/oauth2-azure in (/var/www/html/glpi-10.0.15/vendor/thenetworg/oauth2-azure/src/Provider)

LDAP directories

 

Server: '10.1.230.10', Port: '389', BaseDN: 'DC=medipole,DC=pri', Connection filter:

'(&(objectClass=user)(objectCategory=person)(!(userAccountControl:1.2.840.113556.1.4.803:=2)))', RootDN:

'f.fondriest@medipole.pri', Use TLS: none

SQL replicas

 

Not active

Notifications

 

Way of sending emails: SMTP (anonymous@10.1.230.30)

Plugins list

 

treeview             Name: Arborescence                   Version: 1.9.1      State: Not installed

Install Method: Marketplace

badges               Name: Badges                         Version: 2.6.0      State: Not installed

Install Method: Marketplace

datainjection        Name: Data Injection                 Version: 2.13.5     State: Installed / not activated

Install Method: Manual

genericobject        Name: Gestion d'objets               Version: 2.14.9     State: Enabled

Install Method: Manual

mreporting           Name: Plus de rapports               Version: 1.8.2      State: Installed / not activated

Install Method: Manual

Anything else?

No response

[stonebuzz]

hi @ciberfred

Please retry from GLPI Latest version

Your GLPI setup information

GLPI 10.0.15 (/glpi => /var/www/html/glpi-10.0.15)
Installation mode: TARBALL
Current language:en_GB

[ciberfred]

hi @ciberfred

Please retry from GLPI Latest version

Your GLPI setup information

GLPI 10.0.15 (/glpi => /var/www/html/glpi-10.0.15)
Installation mode: TARBALL
Current language:en_GB

same problem with lastiest version of glpi and plugin even with object type active for tickets.