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Unable to boot on HP Fury 16 G10 Mobile Workstation #8687

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mrtrkmn opened this issue Aug 8, 2024 · 5 comments
Open

Unable to boot on HP Fury 16 G10 Mobile Workstation #8687

mrtrkmn opened this issue Aug 8, 2024 · 5 comments

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@mrtrkmn
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mrtrkmn commented Aug 8, 2024

It is not able to load hypervisor, stucks at loading.

What can be done to debug or fix to solve this issue

CPU INFORMATION: 13th Gen Intel(R) Core(TM) i9-13950HX 2.20 GHz

https://www.intel.com/content/www/us/en/products/sku/232149/intel-core-i913950hx-processor-36m-cache-up-to-5-50-ghz/specifications.html

@mrtrkmn
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mrtrkmn commented Aug 12, 2024

When I select the shown kernel with service vm, it tries to boot but freezes after "Loading ACRN service VM initial ramdisk ..."

IMG_5406
IMG_5405

@jiayuan-intel
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Hi @mrtrkmn , it's recommend to use ACRN kernel to boot into Service OS (listed as with Linux 6.1.80-acrn-service-vm-375513-g7159ad071be8(ACRN 3.2) in your screenshot). Your 6.5 kernel may miss some key kernel configs like CONFIG_ACRN_HSM.

@mrtrkmn
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mrtrkmn commented Aug 26, 2024

Thank you very much for your response @jiayuan-intel
I actually tried both and service vm was also having the same issue.

Could not move further from this step, not able to debug it as well

@jiayuan-intel
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It's better to follow ACRN v3.3 Getting Started Guide (https://projectacrn.github.io/latest/getting-started/getting-started.html) to try again. V3.3 is released two weeks ago, and it's officially support Ubuntu 22.04.4 with kernel6.1 as Service OS and Raptor Lake as your platform(13950HX).

If you want to debug, please refer to https://projectacrn.github.io/latest/develop.html#debug . Debug via serial port and enter acrn-console is one of the way to have some helpful logs.

@mrtrkmn
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mrtrkmn commented Aug 30, 2024

I re-tried several times but it does not work at all :( Nevertheless, thank you for your comments @jiayuan-intel

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