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App crashes on launch #598

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qqmajikpp opened this issue Sep 12, 2023 · 4 comments
Open

App crashes on launch #598

qqmajikpp opened this issue Sep 12, 2023 · 4 comments

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@qqmajikpp
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I'll start the app on windows 11 and then when I go to the system tray to try and click on it, it disappears. Attempts to relaunch result in the same.

@gabrielnegreira
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I have the same issue.

@ewanotoole
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Any luck with this? It's weird, I can go through the setup process and interact with the LEDs but then it just doesn't work after that. I get the red circle of doom in my system icon area.

@psieg
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psieg commented Feb 10, 2024

Is there anything in the logs? For the red circle one, you should have an error message in the log files at C:\Users\YourName\Prismatik\Logs.

If it completely crashes it's harder to figure out...

@qqmajikpp
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qqmajikpp commented Feb 10, 2024 via email

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4 participants