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Doesn't show the end of job pop-up and block the XrmToolbox app #225

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CleliaBerguig opened this issue Jun 17, 2024 · 4 comments
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@CleliaBerguig
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Hello !
First of all, your tool is a life saver. It's been years I use it and I can't live without it :) Thank you !
Since few months, I have to use it on a weekly basis to do a field touch on more or less 7000 records.
It used to show a pop up at the end to warn me that the job is done and the number of records updated, but since the lasts updates it doesn't show the pop up anymore, but the app is still locked like when it expects me to close the pop up window to continue. I cannot click or close anything. There is no other XrmToolbox windows or hidden pop ups anywhere. Evertime I need to kill XrmToolbox to be able to use it again.
Let me know if I missed something.
Thank you !


  • Deployment: Online
  • DB Version: 9.2.24061.176
  • Connection Controls Version: 1.2023.6.56
  • XrmToolBox Version: 1.2023.12.68
  • Tool Version: 1.2024.6.1
@rappen
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rappen commented Jun 17, 2024

Hi - I'm glad you like this tool 🥰

But that's bad... when to tool just locks everything. I'd like to find a way when / why that happens.
When it is opened and is ready to run it again, can you click the "Save Job..." button in the menu, and save this file and send it to this issue? I too sensitive data, can you email me instead? jonas@jonasr.app

Want to add a few screenshots here and there during the execution?

@CleliaBerguig
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Thank you very much ! I sent you more details by emails

@rappen
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rappen commented Jun 18, 2024

Thanks for more details! I believe this is "only" a window issue...
The video shows it is completed, and when you click anywhere, the pings indicate that the popup is behind the main window.

I was now able to reproduce your issue: If I minimize the XrmToolBox while all updates are running when it is done, and it pings you and tries to open the window again, then the popup is behind.

One way to solve this issue is too simple: Focus on XrmToolBox, hit space, or enter on the keyboard, and the default option will appear in the popup.

Hopefully, this annoying solution helps you.
Either way, I will keep this issue open to try to solve it permanently.

@CleliaBerguig
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CleliaBerguig commented Jun 18, 2024 via email

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