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Zenbook Pro 14 6404 (bitlocker activates) #2346
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@tdj88 hello, what exactly do you expect G-Helper to do in this situation ? :) I would just suggest to turn OFF Bitlocker completely if it enables like that. On all other devices MUX is not related to Bitlocker anyhow :) |
I'll address both questions. 1.) It could send a script command that does the same thing My Asus does to suspend it and re-enable it on reboot. (possible toggle maybe) While turning it off is one fix having BitLocker would be ideal. I'll ask this: Is security not essential? to your second statement MUX has had a direct impact on bit lock and windows hello setting. I provided examples of people having this issue. https://www.reddit.com/r/GamingLaptops/comments/13ipt90/windows_11_mux_switch_issue/ |
@tdj88 I honestly don't want to force G-Helper disabling Bitlocker. Also Bitlocker disabling is not instant. Windows will take a lot of time to decrypt drive even after turning it off. People already accuse G-Helper in all possible sins in the world (that has nothing to do with the app in a first place). If it will be disabling bitlocker for someone, it will give another reason for accusations :) As for MUX switch triggering bitlocker. I used like 4 different Asus laptops with Ultimate mode, and not a single one had this issue. So I assume it's quite narrow / specific for 6404VI model ? |
I would not recommend forcing Ghelper to disable BitLocker. That does take a while, but I recommend doing what MY ASUS does is suspend it till reboot. I have researched this, and it's on multiple device brands, not just ASUS. Is BitLocker enabled on those devices as well? |
@tdj88 From what I read it can be suspended for fixed amount of reboots (presumably 1). What if user reboots more than once ? they will face same problem. And G-Helper can't monitor system reboots, as it's not a service and is not guaranteed to be running. All ROG / TUF series are not affected by this issue, as otherwise someone would notice that before. I would just turn off bitlocker completely, and call it a day honestly. |
By the way, i'm getting
So it's probably relevant only for Windows 11 Pro ... |
This is what I got and I'm running Home
|
I also just ran it in tandem with Ghelper and didn't get my drive locked, so it works. But I won't push it any further; if it happens to others, you at least have a solution in the future that you'll be able to refer back to. |
Rules
What's wrong?
When switching from Standard to Ultimate, the system kicks on bitlocker, and you have to enter a key to unlock it and also lose the windows hello login settings
How to reproduce the bug?
Switch from standard to Ultimate in Ghelper and reboot
Logs
don't have any right now, but I can get logs just takes time repeat it.
Device and Model
Asus Zenbook Pro 14 OLED 6404VI
Additional information.
Here is a screen shot of what MyAsus does to resolve that issue.
Armoury Crate
Uninstalled
Asus Services
6
Version
164
OS
Win 11
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