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TROUBLESHOOTING.md

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Troubleshooting

This document contains a list of known issues, and how to solve them.

Nothing Shows Up After Update

This can happen if you had the extension installed before. To fix this:

  1. Switch to Extensions in Left Column
  2. Look for Explorer Exclude
  3. Check to see if it has a Reload Required button, it if does, click it ( extension will not work until you do )

If that was not the case, you may need:

  1. Uninstall Explorer Exclude Extension
  2. Restart VS Code
  3. Reinstall Explorer Exclude Extension

Unable to install Extension

If you are getting an error like this one:

Unable to install Extension 'sfccdevops.explorer-exclude-vscode-extension-1.3.0' as it is not compatible with Code '1.26.0'.

It is because you downloaded the Extension from the VS Code Marketplace Website manually ( and not through VS Code's internal extension listing ) and tried to install it into an older, unsupported version of VS Code.

This extension requires VS Code v1.60 or newer. If you would like to install this extension, you will need to update VS Code to version v1.60 or newer.

Need Help?

Did not find what you are looking for? Check out our current reported issues to see if someone else is having the same problem.

Create Issue

Still did not find what you were looking for?

Create Issue

NOTE: If you're reporting a new bug, add our Explorer Exclude Output Log to your ticket. You can access this log at anytime to see output generated by our extension:

  1. Select View > Output from the Main Menu
  2. Select Explorer Exclude from Output Select List
  3. Copy all Output from log and paste it in the Extension Output section of the ticket