Two Factor Authentication Setup is not working

[SkorpionWinns]

The Two Factor Authentication set up is not working entirely. Any codes I try in both TOTP and U2F versions fail and result in either device crash or denial of code confirmation/acceptance. On Firefox the qr code is not working (White box only displayed). On Microsoft Edge it is working but still not accepted. I tried using iPhone 14 Pro integrated authentication (PW App) as well as an external 2-Factor app (Authy) and neither by scan nor manual typing, the set up is accepted and thus not completed.

Can you please have a look at this, it could be a communitaction error with the server or something else (hopefully not worse). I would like to implement 2 Factor for my account asap and hope other users are not having this issue as well. Thank you for your time.

[charlag]

Hey, we just tested and QR code should be displayed in FF with no issues. Could it be because of some settings like about:config?

[SkorpionWinns]

Hi Thanks for getting back to me about this. I apologize for taking some time. I will have another look at it and see if it works now. If not, I will get back to you again to see what the underlying issue could be. Thanks again for your help and have a wonderful weekend!

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On Tue, Nov 5, 2024 at 12:55 PM Willow ***@***.***> wrote: Hey, we just tested and QR code should be displayed in FF with no issues. Could it be because of some settings like about:config? — Reply to this email directly, view it on GitHub <#7869 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BHTAAQ5456U3D264UKUKPK3Z7CW25AVCNFSM6AAAAABRGKPGKGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDINJWHE3TGNRQGE> . You are receiving this because you authored the thread.Message ID: ***@***.***>

-- *MNSSH (Manasseh)* *Joshua Migura* +49 172 2826 530 ***@***.***> ***@***.***>i ***@***.***> ***@***.*** www.mnsshmusic.com

[SkorpionWinns]

Hi, so I was able to use the code manually and it was accepted this time, so that is working, thanks again! The QR code still loads blank for some reason I didnt succeed in figuring out yet. This is what it looks like for me. The U2F still wasnt accepted at all but i think I might not be using the right device for this one, also this time it asked me to open bluetooth which i didnt have last time. [image: image.png]

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On Fri, Nov 22, 2024 at 12:04 PM Joshua Migura ***@***.***> wrote: Hi Thanks for getting back to me about this. I apologize for taking some time. I will have another look at it and see if it works now. If not, I will get back to you again to see what the underlying issue could be. Thanks again for your help and have a wonderful weekend! On Tue, Nov 5, 2024 at 12:55 PM Willow ***@***.***> wrote: > Hey, we just tested and QR code should be displayed in FF with no issues. > Could it be because of some settings like about:config? > > — > Reply to this email directly, view it on GitHub > <#7869 (comment)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/BHTAAQ5456U3D264UKUKPK3Z7CW25AVCNFSM6AAAAABRGKPGKGVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDINJWHE3TGNRQGE> > . > You are receiving this because you authored the thread.Message ID: > ***@***.***> > -- *MNSSH (Manasseh)* *Joshua Migura* +49 172 2826 530 ***@***.***> ***@***.***>i ***@***.***> ***@***.*** www.mnsshmusic.com

-- *MNSSH (Manasseh)* *Joshua Migura* +49 172 2826 530 ***@***.***> ***@***.***>i ***@***.***> ***@***.*** www.mnsshmusic.com

[charlag]

Hi, thanks for getting back to us. We ask browser to do U2F for us and from there it's not up to ask, it might ask for bluetooth also.

I still think that SVG has something to do with browser settings.

Let us know if you run into more issues.