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"Search index was aborted" no search feature on fresh install #8068

Closed
2 tasks done
llbstr opened this issue Dec 2, 2024 · 4 comments
Closed
2 tasks done

"Search index was aborted" no search feature on fresh install #8068

llbstr opened this issue Dec 2, 2024 · 4 comments
Labels
bug broken functionality, usability problems, unexpected errors desktop Desktop client related issues

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@llbstr
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llbstr commented Dec 2, 2024

  • This is not a feature request (existing functionality does not work, not missing functionality).
    I will request features on forum or via support.
  • I've searched and did not find a similar issue.

"Search index was aborted": no search feature at all on fresh install, macos 15.1.1.

To Reproduce:

  1. Start tuta desktop for macos
  2. Click on 'search'
  3. See error

Expected behavior:
See some search results.

Screenshots:
Capture d’écran 2024-12-02 à 16 54 13

Desktop:

  • OS: macos 15.1.1 (sequoia)
  • mac mini

Additional context
Fresh install, then got the same error after I installed it again after a clean uninstall.

@llbstr llbstr added bug broken functionality, usability problems, unexpected errors desktop Desktop client related issues labels Dec 2, 2024
@hrb-hub
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hrb-hub commented Dec 9, 2024

Thank you for reporting the issue. Unfortunately we were not able to reproduce it based solely on the information provided. If you don't mind, could you please send us your client logs. You can do so by going to Settings -> About (lower left) -> Send Logs, this will open a mail editor with some attachments where you can inspect it and reference this issue before sending it.

You can send the logs to hello[at]tutao.de if you're on the free plan. Alternatively, please contact support via the help icon in the app if you are a paying customer.

Cheers :)

@hrb-hub
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hrb-hub commented Dec 9, 2024

Possibly related to #8095

@llbstr
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llbstr commented Dec 31, 2024

It has been fixed since a one week or so, without making changes.

@llbstr
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llbstr commented Dec 31, 2024

closing issue

@llbstr llbstr closed this as completed Dec 31, 2024
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Labels
bug broken functionality, usability problems, unexpected errors desktop Desktop client related issues
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