Cannot get past 2FA errors

[wum92]

I'm a total novice here, but cannot figure out how to troubleshoot errors related to 2FA (arlo integration v. 0.8.1.8, HACS v. 2.0.1, HA v. 2024.10.3. any help is appreciated!

• followed directions from this video perfectly (with minor change for second field as ARLO account and not the email account)
• removed non-ASCII characters from pw
• changed 2FA from IMAP config to PUSH
• changed 2FA from IMAP config to None

here are the logs from HA core:
2024-10-19 12:53:02.413 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration aarlo which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2024-10-19 12:53:02.416 WARNING (SyncWorker_0) [homeassistant.loader] We found a custom integration hacs which has not been tested by Home Assistant. This component might cause stability problems, be sure to disable it if you experience issues with Home Assistant
2024-10-19 12:53:10.691 INFO (MainThread) [custom_components.hacs]

HACS (Home Assistant Community Store)
Version: 2.0.1
This is a custom integration
If you have any issues with this you need to open an issue here:
https://github.com/hacs/integration/issues

2024-10-19 12:53:10.729 INFO (MainThread) [custom_components.hacs] Restore started
2024-10-19 12:53:11.092 INFO (MainThread) [custom_components.hacs] Restore done
2024-10-19 12:53:11.096 INFO (MainThread) [custom_components.hacs] Enable category: integration
2024-10-19 12:53:11.099 INFO (MainThread) [custom_components.hacs] Enable category: plugin
2024-10-19 12:53:11.099 INFO (MainThread) [custom_components.hacs] Enable category: template
2024-10-19 12:53:11.101 INFO (MainThread) [custom_components.hacs] Enable category: theme
2024-10-19 12:53:14.551 INFO (MainThread) [custom_components.hacs] Stage changed: setup
2024-10-19 12:53:14.554 INFO (MainThread) [custom_components.hacs] Stage changed: waiting
2024-10-19 12:53:14.555 INFO (MainThread) [custom_components.hacs] Setup complete, waiting for Home Assistant before startup tasks starts
2024-10-19 12:53:15.504 WARNING (SyncWorker_4) [pyaarlo] body-error=KeyError
2024-10-19 12:53:15.992 WARNING (SyncWorker_4) [pyaarlo] body-error=KeyError
2024-10-19 12:53:16.729 ERROR (SyncWorker_4) [pyaarlo] imap connection failed'ascii' codec can't encode character '\xa0' in position 5: ordinal not in range(128)
2024-10-19 12:53:16.730 ERROR (SyncWorker_4) [pyaarlo] login failed: 2fa: startup failed
2024-10-19 12:53:16.746 WARNING (SyncWorker_4) [homeassistant.helpers.frame] Detected that custom integration 'aarlo' accesses hass.components.persistent_notification. This is deprecated and will stop working in Home Assistant 2025.3, it should be updated to import functions used from persistent_notification directly at custom_components/aarlo/init.py, line 415: hass.components.persistent_notification.create(, please report it to the author of the 'aarlo' custom integration
2024-10-19 12:53:16.750 ERROR (SyncWorker_4) [custom_components.aarlo] unable to connect to Arlo: attempt=1,sleep=15,error=login failed: 2fa: startup failed
2024-10-19 12:53:32.052 WARNING (SyncWorker_4) [pyaarlo] body-error=KeyError
2024-10-19 12:53:32.495 WARNING (SyncWorker_4) [pyaarlo] body-error=KeyError
2024-10-19 12:53:33.644 ERROR (SyncWorker_4) [pyaarlo] imap connection failed'ascii' codec can't encode character '\xa0' in position 5: ordinal not in range(128)
2024-10-19 12:53:33.644 ERROR (SyncWorker_4) [pyaarlo] login failed: 2fa: startup failed
2024-10-19 12:53:33.650 ERROR (SyncWorker_4) [custom_components.aarlo] unable to connect to Arlo: attempt=2,sleep=30,error=login failed: 2fa: startup failed
2024-10-19 12:54:03.970 WARNING (SyncWorker_4) [pyaarlo] body-error=KeyError
2024-10-19 12:54:04.419 WARNING (SyncWorker_4) [pyaarlo] body-error=KeyError
2024-10-19 12:54:04.551 WARNING (MainThread) [homeassistant.bootstrap] Waiting on integrations to complete setup: {('aarlo',
2024-10-19 12:54:05.557 ERROR (SyncWorker_4) [pyaarlo] imap connection failed'ascii' codec can't encode character '\xa0' in position 5: ordinal not in range(128)
2024-10-19 12:54:05.558 ERROR (SyncWorker_4) [pyaarlo] login failed: 2fa: startup failed
2024-10-19 12:54:05.562 ERROR (SyncWorker_4) [custom_components.aarlo] unable to connect to Arlo: attempt=3,sleep=60,error=login failed: 2fa: startup failed
2024-10-19 12:55:04.629 WARNING (MainThread) [homeassistant.bootstrap] Waiting on integrations to complete setup: {('aarlo',
2024-10-19 12:55:05.889 WARNING (SyncWorker_4) [pyaarlo] body-error=KeyError
2024-10-19 12:55:06.369 WARNING (SyncWorker_4) [pyaarlo] body-error=KeyError
2024-10-19 12:55:07.065 ERROR (SyncWorker_4) [pyaarlo] imap connection failed'ascii' codec can't encode character '\xa0' in position 5: ordinal not in range(128)
2024-10-19 12:55:07.065 ERROR (SyncWorker_4) [pyaarlo] login failed: 2fa: startup failed
2024-10-19 12:55:07.070 ERROR (SyncWorker_4) [custom_components.aarlo] unable to connect to Arlo: attempt=4,sleep=120,error=login failed: 2fa: startup failed
2024-10-19 12:55:07.071 ERROR (SyncWorker_4) [custom_components.aarlo] unable to connect to Arlo: stopping retries, too may failures
2024-10-19 12:55:07.084 INFO (MainThread) [custom_components.hacs] Stage changed: startup
2024-10-19 12:55:07.093 DEBUG (MainThread) [custom_components.hacs] There are 6 scheduled recurring tasks
2024-10-19 12:55:07.096 INFO (MainThread) [custom_components.hacs] Loading removed repositories
2024-10-19 12:55:07.222 INFO (MainThread) [custom_components.hacs] Loading known repositories
2024-10-19 12:55:07.223 DEBUG (MainThread) [custom_components.hacs] Fetching updated content for plugin
2024-10-19 12:55:07.229 DEBUG (MainThread) [custom_components.hacs] Fetching updated content for template
2024-10-19 12:55:07.230 DEBUG (MainThread) [custom_components.hacs] Fetching updated content for integration
2024-10-19 12:55:07.232 DEBUG (MainThread) [custom_components.hacs] Fetching updated content for theme
2024-10-19 12:55:07.818 INFO (MainThread) [custom_components.hacs] Stage changed: running
2024-10-19 12:55:07.850 DEBUG (MainThread) [custom_components.hacs] The queue is empty
2024-10-19 12:55:07.853 DEBUG (MainThread) [custom_components.hacs] Did not store data for 'hacs.critical'. Content did not change
2024-10-19 12:55:07.853 DEBUG (MainThread) [custom_components.hacs] Nothing in the queue
2024-10-19 12:55:07.975 ERROR (MainThread) [homeassistant.components.homekit.util] media_player.tv_living_room_tv does not support any media_player features
2024-10-19 13:04:45.744 WARNING (SyncWorker_7) [pyaarlo] body-error=KeyError
2024-10-19 13:04:46.186 WARNING (SyncWorker_7) [pyaarlo] body-error=KeyError
2024-10-19 13:04:46.925 ERROR (SyncWorker_7) [pyaarlo] imap connection failed'ascii' codec can't encode character '\xa0' in position 5: ordinal not in range(128)
2024-10-19 13:04:46.925 ERROR (SyncWorker_7) [pyaarlo] login failed: 2fa: startup failed
2024-10-19 13:04:46.931 ERROR (SyncWorker_7) [custom_components.aarlo] unable to connect to Arlo: attempt=1,sleep=15,error=login failed: 2fa: startup failed
2024-10-19 13:05:02.233 WARNING (SyncWorker_7) [pyaarlo] body-error=KeyError
2024-10-19 13:05:03.124 WARNING (SyncWorker_7) [pyaarlo] body-error=KeyError
2024-10-19 13:05:03.870 ERROR (SyncWorker_7) [pyaarlo] imap connection failed'ascii' codec can't encode character '\xa0' in position 5: ordinal not in range(128)
2024-10-19 13:05:03.871 ERROR (SyncWorker_7) [pyaarlo] login failed: 2fa: startup failed
2024-10-19 13:05:03.876 ERROR (SyncWorker_7) [custom_components.aarlo] unable to connect to Arlo: attempt=2,sleep=30,error=login failed: 2fa: startup failed
2024-10-19 13:05:07.096 DEBUG (MainThread) [custom_components.hacs] Nothing in the queue
2024-10-19 13:05:34.187 WARNING (SyncWorker_7) [pyaarlo] body-error=KeyError
2024-10-19 13:05:34.663 WARNING (SyncWorker_7) [pyaarlo] body-error=KeyError
2024-10-19 13:05:35.363 ERROR (SyncWorker_7) [pyaarlo] imap connection failed'ascii' codec can't encode character '\xa0' in position 5: ordinal not in range(128)
2024-10-19 13:05:35.364 ERROR (SyncWorker_7) [pyaarlo] login failed: 2fa: startup failed
2024-10-19 13:05:35.369 ERROR (SyncWorker_7) [custom_components.aarlo] unable to connect to Arlo: attempt=3,sleep=60,error=login failed: 2fa: startup failed
2024-10-19 13:06:35.746 WARNING (SyncWorker_7) [pyaarlo] body-error=KeyError
2024-10-19 13:06:36.192 WARNING (SyncWorker_7) [pyaarlo] body-error=KeyError
2024-10-19 13:06:37.055 ERROR (SyncWorker_7) [pyaarlo] imap connection failed'ascii' codec can't encode character '\xa0' in position 5: ordinal not in range(128)
2024-10-19 13:06:37.055 ERROR (SyncWorker_7) [pyaarlo] login failed: 2fa: startup failed
2024-10-19 13:06:37.060 ERROR (SyncWorker_7) [custom_components.aarlo] unable to connect to Arlo: attempt=4,sleep=120,error=login failed: 2fa: startup failed
2024-10-19 13:06:37.061 ERROR (SyncWorker_7) [custom_components.aarlo] unable to connect to Arlo: stopping retries, too may failures
2024-10-19 13:08:36.728 WARNING (SyncWorker_4) [pyaarlo] body-error=KeyError
2024-10-19 13:08:37.170 WARNING (SyncWorker_4) [pyaarlo] body-error=KeyError
2024-10-19 13:08:37.701 ERROR (SyncWorker_4) [pyaarlo] login failed: 2fa: no secondary choices available
2024-10-19 13:08:37.705 ERROR (SyncWorker_4) [custom_components.aarlo] unable to connect to Arlo: attempt=1,sleep=15,error=login failed: 2fa: no secondary choices available
2024-10-19 13:08:53.029 WARNING (SyncWorker_4) [pyaarlo] body-error=KeyError
2024-10-19 13:08:53.474 WARNING (SyncWorker_4) [pyaarlo] body-error=KeyError
2024-10-19 13:08:54.038 ERROR (SyncWorker_4) [pyaarlo] login failed: 2fa: no secondary choices available
2024-10-19 13:08:54.042 ERROR (SyncWorker_4) [custom_components.aarlo] unable to connect to Arlo: attempt=2,sleep=30,error=login failed: 2fa: no secondary choices available
2024-10-19 13:09:24.345 WARNING (SyncWorker_4) [pyaarlo] body-error=KeyError
2024-10-19 13:09:24.803 WARNING (SyncWorker_4) [pyaarlo] body-error=KeyError
2024-10-19 13:09:25.764 ERROR (SyncWorker_4) [pyaarlo] login failed: 2fa: no secondary choices available
2024-10-19 13:09:25.767 ERROR (SyncWorker_4) [custom_components.aarlo] unable to connect to Arlo: attempt=3,sleep=60,error=login failed: 2fa: no secondary choices available
2024-10-19 13:09:31.687 WARNING (SyncWorker_7) [pyaarlo] body-error=KeyError
2024-10-19 13:09:32.121 WARNING (SyncWorker_7) [pyaarlo] body-error=KeyError
2024-10-19 13:09:33.422 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:09:33.423 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 1
2024-10-19 13:09:38.737 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:09:38.737 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 2
2024-10-19 13:09:44.025 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:09:44.026 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 3
2024-10-19 13:09:49.329 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:09:49.330 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 4
2024-10-19 13:09:54.620 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:09:54.620 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 5
2024-10-19 13:09:54.620 ERROR (SyncWorker_7) [pyaarlo] login failed: finish failed: 400 - Authentication is not finished yet
2024-10-19 13:09:54.626 ERROR (SyncWorker_7) [custom_components.aarlo] unable to connect to Arlo: attempt=1,sleep=15,error=login failed: finish failed: 400 - Authentication is not finished yet
2024-10-19 13:10:09.938 WARNING (SyncWorker_7) [pyaarlo] body-error=KeyError
2024-10-19 13:10:10.401 WARNING (SyncWorker_7) [pyaarlo] body-error=KeyError
2024-10-19 13:10:12.163 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:10:12.164 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 1
2024-10-19 13:10:17.471 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:10:17.471 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 2
2024-10-19 13:10:22.785 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:10:22.785 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 3
2024-10-19 13:10:26.070 WARNING (SyncWorker_4) [pyaarlo] body-error=KeyError
2024-10-19 13:10:26.523 WARNING (SyncWorker_4) [pyaarlo] body-error=KeyError
2024-10-19 13:10:27.482 ERROR (SyncWorker_4) [pyaarlo] login failed: 2fa: no secondary choices available
2024-10-19 13:10:27.486 ERROR (SyncWorker_4) [custom_components.aarlo] unable to connect to Arlo: attempt=4,sleep=120,error=login failed: 2fa: no secondary choices available
2024-10-19 13:10:27.486 ERROR (SyncWorker_4) [custom_components.aarlo] unable to connect to Arlo: stopping retries, too may failures
2024-10-19 13:10:28.066 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:10:28.067 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 4
2024-10-19 13:10:33.390 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:10:33.390 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 5
2024-10-19 13:10:33.391 ERROR (SyncWorker_7) [pyaarlo] login failed: finish failed: 400 - Authentication is not finished yet
2024-10-19 13:10:33.396 ERROR (SyncWorker_7) [custom_components.aarlo] unable to connect to Arlo: attempt=2,sleep=30,error=login failed: finish failed: 400 - Authentication is not finished yet
2024-10-19 13:11:03.749 WARNING (SyncWorker_7) [pyaarlo] body-error=KeyError
2024-10-19 13:11:04.229 WARNING (SyncWorker_7) [pyaarlo] body-error=KeyError
2024-10-19 13:11:05.969 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:11:05.970 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 1
2024-10-19 13:11:11.355 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:11:11.356 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 2
2024-10-19 13:11:16.664 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:11:16.665 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 3
2024-10-19 13:11:21.993 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:11:21.994 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 4
2024-10-19 13:11:27.314 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:11:27.315 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 5
2024-10-19 13:11:27.315 ERROR (SyncWorker_7) [pyaarlo] login failed: finish failed: 400 - Authentication is not finished yet
2024-10-19 13:11:27.321 ERROR (SyncWorker_7) [custom_components.aarlo] unable to connect to Arlo: attempt=3,sleep=60,error=login failed: finish failed: 400 - Authentication is not finished yet
2024-10-19 13:12:27.694 WARNING (SyncWorker_7) [pyaarlo] body-error=KeyError
2024-10-19 13:12:28.156 WARNING (SyncWorker_7) [pyaarlo] body-error=KeyError
2024-10-19 13:12:29.548 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:12:29.548 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 1
2024-10-19 13:12:34.899 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:12:34.900 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 2
2024-10-19 13:12:40.204 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:12:40.205 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 3
2024-10-19 13:12:45.488 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:12:45.488 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 4
2024-10-19 13:12:50.796 WARNING (SyncWorker_7) [pyaarlo] error in new response={'meta': {'code': 400, 'error': 9233, 'message': 'Authentication is not finished yet'}}
2024-10-19 13:12:50.796 WARNING (SyncWorker_7) [pyaarlo] 2fa finishAuth - tries 5
2024-10-19 13:12:50.797 ERROR (SyncWorker_7) [pyaarlo] login failed: finish failed: 400 - Authentication is not finished yet
2024-10-19 13:12:50.802 ERROR (SyncWorker_7) [custom_components.aarlo] unable to connect to Arlo: attempt=4,sleep=120,error=login failed: finish failed: 400 - Authentication is not finished yet
2024-10-19 13:12:50.802 ERROR (SyncWorker_7) [custom_components.aarlo] unable to connect to Arlo: stopping retries, too may failures