In the Vipps MobilePay Merchant Portal, administrators will get information regarding sale units, transactions, reports, statistics and portal users.
The portal requires a user to have a valid Norwegian BankID, which is the most used electronic identification solution in Norway and a Norwegian mobile number.
From the Transactions menu, you get an overview of all transactions made; as well as creating Cancellations, Captures, and Refunds.
Click Kanseller ("Cancel") on the order you want to cancel.
Confirm the cancellation by clicking OK.
The reserved amount will be released on customers account immediately.
Select the reserved order that you need to capture. Enter the amount to capture to do a partial capture. To capture the full amount, click the Belast (Capture) button without adding the amount.
Click on the captured order you need to capture. Click the Refunder (Refund) button. Enter the amount to refund to do a partial refund. To refund the full amount, click the Refunder (Refund) button without adding the amount.
