Maintenance release 1.109.1 is scheduled for 9/29/2024 between 11pm and 12am US Central Time

New or changed functionality in other platform components:

BE-3088 Add dailyRepeatCalls to /sa/calls
BE-3011 Add dtmfEvents field to /sa/call
BE-2968 Add fallback in case of Azure TTS issues
BE-2877 Added new variable in /sa/call that stores the type of transfer - Internal, Agency, None.
BE-3087 Additional fields added to the Pusher messages to be sent to Copilot
BE-2966 Allow Managers to get results of advanced search POST /sa/call/search and GET /sa/call/search/fields
BE-3065 API for text redaction POST /text/redact
BE-2961 API introduced to get Zoom Server API access_token.
BE-1820 Ascalon-cleanup to support removing expired sa_offline sessions.
BE-2957 At the end of the AIVR session, set language field of the /sa/call based on the language of the AIVR session.
BE-2959 Copilot: If not logged in show message about need to login.
BE-2974 Copilot: Implementation for updating co-pilot extension for Edge/Chrome browser.
BE-2985 Copilot: Improvements in settings page.
BE-3016 If a call came from a provider then prepend to the GPT Call Notes the info about provider from Voicebot
BE-3012 In /sa/offline obtained from /sa/call add DTMF values into the words returned
BE-2958 In POST /sa/offline/call/{callId} use the language specified in /sa/call unless overridden by settings.asr
BE-2944 Modify how we match names of meeting participants to the names obtained from Zoom API.
BE-3015 New API method to modify sa call tags
BE-2902 Poll URL returned from POST /asr/transcribe/async is a sticky url.
BE-3010 Record DTMF detected in AIVR session
BE-3023 SA: Add a direction column to call tables
BE-3040 SA: Add Regex formatter to the PII Redaction settings
BE-3064 SA: Add search functionality in Filters
BE-2945 SA: Added ANI and DNIS to the Call table and Advanced Search table
BE-2941 SA: Added callCenterCallId to /sa/call and set it from aivr session aircallId.
BE-2956 SA: Added language field to /sa/call.
QA-1730 SA: Added spinner when deleting admin user to show admin user is being deleted.
BE-2936 SA: Added status of the Users in the Users Table.
QA-1732 SA: Added user's role in the profile section.
BE-3000 SA: Browser-specific text on the extension download page
BE-3057 SA: Change the number of calls retrieved on the Calls page to max 1000
BE-3022 SA: Consistent ANI/Dialed Number and CLI/DNIS naming
BE-2939 SA: If no sentiment value is returned from the API we are showing "N/A" along with icon/emoji.
QA-1751 SA: Improved design for Agents & Agents Detail page.
BE-2954 SA: In Call Details added a Debug page that is visible to the Admins.
BE-3070 SA: Increase the limit for number of calls in the Export query from 1000 to 2000
QA-1752 SA: Made company details in profile read-only for Manager
BE-2962 SA: New design introduced for Agent pages.
BE-3044 SA: Remember number of items per page setting till user modify.
BE-2999 SA: Show callCenterCallId in the Call in Calls list
BE-3013 SA: Show DTMF words in a distinct way in the Call transcript view
BE-3014 SA: Show tags and allow adding new or editing existing ones
BE-3027 SA: Show the next/prev buttons also on a call details page that is in processing right now
BE-2652 Sync AIVR session with Aircall callId at transfer
QA-1693 TA: If the number of speakers exceeds the expected amount, providing a scroll bar. This will not affect the transcript view.
BE-3017 Web Console: Add a refresh button on the AIVR Call Session Details page
BE-3004 Web Console: In AIVR session list, remove Version column, and add IVR Sid and FS UUID columns - both searchable
BE-3048 Web Console: In the Call Sessions page, On the ANI column, instead of a Selection Filter we will have Search option.

Changes related to Integrity of Processing (fixes):

QA-1734 Demo: Fix - For Long transcripts- text were overlapping with buttons.
QA-1735 Demo: Fix - Typography issue on the demo healthcare call details page.
BE-3043 Fix - Bad Event Bus configuration causing some events being dropped
BE-3041 Fix - Did not report Queue and Agent in /sa/call
BE-2991 Fix - Enforce non-empty name on Contexts in a correct way
BE-3045 Fix - GET /aivr-app/uuid/jwt fails to return JWT tokens using authToken in some cases
BE-2996 Fix - GET /asr/transcribe/uuid/transcript returns 500
BE-2987 Fix - Glitch in business operating hours/days
BE-3024 Fix - Issue with ascalon-asr-api starting on Edge deployment (specifically smopqa)
BE-2780 Fix - netty.io Buffer leak in Java FreeSWITCH ESL library
BE-3061 Fix - NPE when reading IvrSession.Recordings from Firestore
BE-2943 Fix - NullPointerException in Aircall webhook
BE-3058 Fix - Phone number formatter StringIndexOutOfBoundsException
BE-3003 Fix - PII redaction does not work for /sa/offline transcript
BE-3009 Fix - Real-time transcript possibly available too late for Call Notes
BE-1366 Fix - RedisConnectionException: Issues with Redis Marshalling Codec
BE-3020 Fix - Some Voicebot calls that get transferred end up in Disconnect instead of Hangup
BE-3060 Fix - START-INPUT-TIMERS is sent to Rex right after RECOGNITION-COMPLETE is received
BE-3050 Fix - The Users that we create when saving /sa/calls that have Agent data, do not have accountId
BE-3066 Fix - Voicebot to Aircall call transfer handshake error.
BE-2953 Fix - Voicegain call incorrectly matched to data from Aircall.
QA-1784 SA: Fix - Admin account user is able to change Owner account user's role.
BE-3047 SA: Fix - Advance search is not working for ANI/Dialed Number
QA-1740 SA: Fix - After successfully deleting a user through the checkbox, another user gets selected.
QA-1761 SA: Fix - Agents and Manager should not delete project created by Admin.
BE-3018 SA: Fix - Download from Advanced Search does not use the same max calls setting as the search
BE-3037 SA: Fix - If we are using a 12 hour format we should show AM/PM in the time displayed
BE-3046 SA: Fix - Need to access next/previous call transcript, if there is no call audio available.
QA-1753 SA: Fix - No calls are showing on Advanced search page getting 500 (Internal Server Error).
QA-1769 SA: Fix - Placeholder text does not disappear when the user enters data.
QA-1831 SA: Fix - Sorting is not working for ANI and DNIS fields on Calls and Advanced search page.
QA-1698 SA: Fix - The Call's Overview page is not responsive when zoomed in, causing text to overlap.
QA-1706 SA: Fix - The Queue option in the file upload under Integration displays duplicate entries.
BE-3076 SA: Fix - The search query in the Advanced Search Page should by default include sort by date so that most recent calls are retrieved first
QA-1738 SA: Fix - Unable to delete multiple users when there are admin users among them.
QA-1528 SA: Fix - When a user uploads a corrupted audio file, an error message repeatedly appears.
QA-1157 TA Edge: Fix - For some audio URL showing something went wrong issue.
QA-1800 TA Edge: Fix - Meeting Minutes missing
BE-2951 TA Edge: Fix - Projects returned from the back-end are ignored.
QA-1723 TA: Fix - "Meeting Minutes" string should not appear two times.
QA-1708 TA: Fix - [Dark Theme] When the owner attempts to rename the transcript, the cancel icon is not visible.
QA-1717 TA: Fix - After file uploading, the 'File uploaded' text weren't translated.
QA-1757 TA: Fix - Edit transcript icon overlapping with the transcripts name.
QA-1701 TA: Fix - Hindi translation in "Delete Transcribe" pop-up.
QA-1707 TA: Fix - Made Phrases visible for the dark theme.
QA-1716 TA: Fix - Meeting Bot Placeholder text translation according to selected language.
QA-1709 TA: Fix - No space between "Timezone" text and the dropdown box border.
QA-1702 TA: Fix - Time zone pop-up was hiding the left menu.
QA-1724 TA: Fix - When owner unable to join meeting bot receive "Failed to join meeting" string was not translated as per selected language.
QA-1663 TA: Fix - When the Hindi language is selected, the 'Apply' button overlaps with the participants dropdown on the advanced search page.
BE-2984 Web Console: Fix - Timezone prompt not taking spaces as input
QA-1685 Web Console: Fix - When admin try to create "Add broadcast websocket" receive 400 bad request error.

All changes affecting Security, Availability, Integrity of Processing, Confidentiality, Privacy are reported as such above. If nothing is reported in the specific category then it means there were no such relevant changes in this release.

Minor release 1.109.0 is scheduled for 9/17/2024 between 12am and 2am US Central Time

Key changes related to the core APIs

Added Webhook API (phase 1)
UI redesign for the Speech Analytics App
Speech Analytics app now supports Warm Transfer scenario
Copilot Browser Extension for Agent Assist

Key changes related to Transcribe APP

Support Webhook API (phase 1)
Added third set of LLM service settings and add model name field to all 3 LLM services.
Including transcript metadata together with transcript when using LLM to generate meeting minutes items.
Improved reliability of the Meeting Bot on longer meetings

New or changed functionality in the Transcribe App:

BE-2798 TA: Added new LLM Prompts for Meeting Minutes.
BE-2855 TA: Added third set of LLM service settings and add model name field to all 3 LLM services.
BE-2805 TA: Added user's status column in users lists
BE-2860 TA: Added Webhook settings page.
BE-2857 TA: Addition to the LLM Prompts Settings.
QA-849 TA: Consistent password complexity requirements.
BE-2812 TA: Enforced LLM token limit.
BE-2850 TA: Including transcript metadata together with transcript when using LLM to generate meeting minutes items.
BE-2874 TA: Introduced fallback error page for Loading Chunk Issue.
BE-2875 TA: Introduced fallback page for error boundary case.
QA-1228 TA: Sorting given for users by name, for the Login all session table.

New or changed functionality in other platform components:

BE-2856 Add Korean (ko) as one other possible value of switchLanguage in AIVR callback response.
BE-1043 Add secure SIP and RTP to freeswitch.
BE-2450 Added ability to obtain temporary JWT token from AIVR session using authToken
BE-2891 Added metadata value to the speakers field in API /sa/offline
BE-2714 Added new Group of items sent to Aircall as Caller Insight.
BE-2843 Added originatingCallId and spawnedCalls to API - /sa/call
BE-2819 Added processing status to API - /sa/call
BE-2226 Added Webhook Notification APIs.
BE-2896 Adding in API - /sa/call an Agency tag, If AIVR inbound call is an Agency call (warm transfer bridged).
QA-1633 Admin Tool: Updated Terms and Conditions page.
BE-2832 API - /public/aircall/user-check used to check if user info matches data in Aircall.
BE-2904 Copilot: Create a web interface to host the .crx download links
BE-2884 Copilot: Implemented override of the Intent by Agent.
BE-2861 Copilot: Implemented the Login.
BE-2888 Copilot: Remove the dev/qa/prod selector and /dev/qa indicators.
BE-2847 Copilot: Show Intent card with Agency Transfer data.
BE-2876 Edge: If Action Items LLM prompt is not defined, then do not generate Action Items at all.
BE-2897 For real-time transcription sending metadata over results websocket, also every time metadata is added/modified.
BE-2886 Generate full call notes for the agency call that was bridged to the caller (not transferred to Aircall)
BE-2826 Handling 2x2 audio channels from warm transfer call in API - /sa/offline.
BE-2824 Improved design of Copilot.
BE-2825 In AIVR session allowing for caller id to be any of the secondary phone numbers attached to the AIVR App.
BE-2889 Included aivr_authToken and aivr_sessionId variables when pushing the AIVR Voicebot variables to the Copilot.
BE-2787 INVALID_ARGUMENT: Sample rate must be empty or 24khz for this voice.
BE-2929 Log the response payload from the Zoom API method that gets info about Zoom Meeting participants
BE-2320 Make AIVR Sessions expire (use expiry period from AIVR App)
BE-2928 Make sure that all calls in SA Demo project have progressPhase=DONE
BE-2775 make sure that user deletion does not fail if context deletion takes too much time
BE-2854 Modifications to llmSettings field (introduced premiumLlmService) on the onPrem cluster API.
BE-2710 New version of the Sidepanel (Copilot Browser Extension) that integrates with Aircall.
BE-2892 Populate speaker metadata in API - /sa/offline/call/{callId}
BE-2844 POST /sa/offline/call/{callId} need to be able handle calls with spawnedCalls (from warm transfer).
BE-1366 RedisConnectionException: Unable to init enough connections amount! Only 0 of 24 were initialized.
BE-2829 Return 400 Bad Request if someone tries to create a new AIVR App or assign a phone to existing App if the phone is not available.
QA-1695 SA : Highlighting any calls that had error in processing
BE-2885 SA: Added a Export button for the Advanced Search Results.
QA-1623 SA: Added limit of 1024 characters against description under General settings.
BE-1796 SA: App should be customisable per account.
BE-2808 SA: Enabled currency formatting for /sa/offline in AIVR sessions.
QA-1587 SA: Enhancement - Downloaded call transcript should have Call ID as name instead of timestamp.
BE-2933 SA: For call overview, render in processing page rather error page if call is in progress.
BE-2704 SA: For the call sessions that are being processed, adding a subtle overlay that says processing
QA-1695 SA: Highlighting any calls that had error in processing
QA-1533 SA: Optimized call page & made fields small enough to fit all data without scrolling.
QA-1690 SA: Provide correct information for Aircall Integration
BE-2818 SA: Redesign of Speech Analytics App UI
BE-2916 SA: Show first and last name in the user table
BE-2862 SA: Showing more than 2 channels in the SA Call Detail view if present.
BE-2907 SA: UI changes to implement the new design
BE-2879 Setting ANI correctly on calls coming from AIVR Voicebot to Aircall.
BE-2881 Submitting tags to Aircall when doing the call handshake between AIVR and Aircall.
BE-2728 support auto-reconnect if fssk loses connection to Freeswitch
BE-2836 Supporting Korean Prompt in telephony bot and in audio server.
BE-2883 Taking the Voicebot intent and insert it into /sa/offline and /sa/call.
BE-2880 Updated Advanced Search API - /sa/call/search to return results in CSV format.
BE-2859 Use premium LLM Service with the new LLM Query logic and use standard with the old LLM Query logic.
QA-1536 Web Console: Added popup after adding or deleting a user under User management.
QA-1540 Web Console: Added popup for deleting a WebSocket under Live Broadcasting.
BE-2001 Web Console: Notify about inability to to microphone capture on HTTP urls.
BE-2830 Web Console: Remember last items per page setting on the Call Sessions page.
BE-2831 Web Console: Remember the last value of items-per-page setting on the Phone Apps page.

Changes related to Integrity of Processing (fixes):

QA-1635 TA: Fix - "MINE/SHARED/ALL" option should not be visible to Basic account on LLM Query page.
QA-1225 TA: Fix - Clicking on backward icon of any transcript results in value of time getting negative.
QA-1665 TA: Fix - Clicking on microphone capture save recording page showing, it should show the start recording pop-up page.
BE-2842 TA: Fix - Dialog to reset password.
QA-1485 TA: Fix - Error page when opening rediarized transcript (partial fix)
BE-2906 TA: Fix - error when searching for a phrase with an apostrophe
QA-1604 TA: Fix - Footer of Document should not overlap with transcript in downloaded PDF.
QA-1689 TA: Fix - For longer meetings, after it ends, the transcript isn't processing properly.
BE-2900 TA: Fix - If a Zoom meeting is long and is eventually ended by the host the bot does not notice that meeting has ended.
QA-1605 TA: Fix - In share meeting pop -up , month name is not translating and always show in default language.
QA-1497 TA: Fix - Invalid date and year showing for the last active under account users.
QA-1672 TA: Fix - LLM Query not working and returning 500 error (Internal Server Error).
QA-1718 TA: Fix - Meeting bot icon should also show as disabled when the maximum allowed minutes limit is exceeded.
QA-1490 TA: Fix - Meeting Bot were unable to join Webex meeting.
BE-2845 TA: Fix - Meeting platform selection tiles were too indistinct.
QA-1677 TA: Fix - Some old transcripts still showing the queued status and user can not delete or remove them.
BE-2195 TA: Fix - Stuck on login.
QA-1662 TA: Fix - The error message should be displayed in the selected language after the maximum allowed minutes have been exceeded.
QA-1667 TA: Fix - The walkthrough wizard is not functioning properly for new users.
QA-1600 TA: Fix - Unable to join the webex meeting by meeting bot.
BE-2834 TA: Fix - Unexpected Application Error! Loading chunk failed.
QA-1609 TA: Fix - Voicegain logo is not fully visible in the 100% zoom.
QA-1668 TA: Fix - When a user selects more than 12 speakers, the submit button becomes disabled however we have limit for 20 speakers.
QA-1560 TA: Fix - When user try to invite user, it shows an invalid email address error but when user re-click on the save button it showing "User already exists".
BE-2809 Fix - Bad currency formatting for thousands plus
BE-2722 Fix - Bot logic doesn't get input callback if the caller hangup immediately after saying something.
BE-2436 Fix - In meeting Join if the pod/puppeteer leaves the meeting because it is not progressing there is no info about that event
BE-2814 Fix - MS-Teams puppet bot were not terminating if the meeting gets ended.
BE-1354 Fix - NatsEndpoint fails to reconnect to NATS when its connection is lost
BE-2869 Fix - Not working error prompt in telephony-bot LUA
BE-2927 Fix - Pusher sending DNIS instead of the ANI
BE-2663 Fix - Several calls where the merged meeting audio is missing a speaker.
BE-2923 Fix Demo Prod
BE-2913 SA: Fix - Agent and Caller labels are incorrect
BE-2918 SA: Fix - Call Transcript page failing in case of single speakers
QA-1699 SA: Fix - Exports in advanced search is not working with filters.
QA-1686 SA: Fix - Getting error on Call's Transcript page.
QA-1733 SA: Fix - Issues when Agent/Manager user try to edit/delete Admin user.
BE-2915 SA: Fix - New User Dialog starts with values of the previously created user
BE-2917 SA: Fix - Save button not activated for all values on Profile page
QA-1729 SA: Fix - Selected duration is not shown in applied filters in advanced search page.
BE-2898 SA: Fix - Spinning forever if the /sa/call has no saSesisonId.
BE-2898 SA: Fix - Spinning forever if the /sa/call has no saSesisonId.
QA-1719 SA: Fix - The added user role changes to "User" even if a different role was assigned while inviting.
QA-1725 SA: Fix - The calls continue to load and display an error icon when hovered over, but the call itself is still accessible.
QA-1622 SA: Fix - Timestamp interval dropdown have values that are more than transcript runtime.
BE-2914 SA: Fix - Unable to add Admin Users
QA-1710 SA: Fix - Unable to edit role of user under Profile users.
BE-2926 SA: Fix - User Edit dialog has just First Name and it does not even populate it
QA-1596 SA: Fix - User is unable to modify AIVR app getting "400 Bad Request".
QA-1687 SA: Fix - User is unable to upload file under Integration section.
QA-1528 SA: Fix - When a user uploads a corrupted audio file, an error message repeatedly appears.
QA-1535 Web Console: Fix - Audio URL field box is too small.
QA-1625 Web Console: Fix - For Phone Management, clickable area is too small.
QA-1571 Web Console: Fix - Logs - When a user tries to filter logs, filter not working.
BE-2908 Web Console: Fix - Phone number deletion from AIVR App does not work
BE-2813 Web Console: Fix - Playback timeline cut off after the last word.
QA-1509 Web Console: Fix - 'Speed and Audio' control panels should be in proper size.
QA-1392 Web Console: Fix - When we click the back button more than once, the time interval goes to minus and after that the video pauses.

All changes affecting Security, Availability, Integrity of Processing, Confidentiality, Privacy are reported as such above. If nothing is reported in the specific category then it means there were no such relevant changes in this release.

Minor release 1.108.0 is scheduled for 9/2/2024 between 10pm and 12am CDT

Key changes related to the core APIs

More accurate offline transcription model
- Removed artifacts from training data
- Added additional Call Center data to training set
Finalized warm transfer support in Telephony Bot API
Support for pushing Voicebot data and Call Notes to Copilot

Key changes related to Transcribe APP

Cloud only: Major improvememnt to capabilities of LLM Query
Major makover of the look of the UI
Added UI dark mode
Added Configurable Meeting Minutes (via LLM prompt)
Added tracking of LLM tokens (in the Cloud)
On Edge: Added ability to retrieve speaker data (incl. email) using Zoom API

New or changed functionality in the Transcribe App:

BE-2798 TA: Added new LLM Prompts for Meeting Minutes
BE-2811 TA: Added Purple project color (instead of black).
QA-1003 TA: Add option to rename transcripts.
BE-2668 TA: Change Key Items to Meeting Minutes : Add more categories in addition to Action Items
BE-2762 TA: Change naming from Key Items to Meeting Minutes.
BE-2786 TA: Changed border radius on avatars.
BE-2718 TA: Dark mode is enabled for transcribe app.
BE-2763 TA: On LLM Settings have two tabs - one for Prompts and one for Services
BE-2797 TA: Post signup to Transcribe App, sending signup email.
QA-1515 TA: Show creator avatar on the transcript detail page
BE-2781 TA: Show usage of LLM Tokens
BE-2789 TA: Showing email icon next to the speaker/participant if there it an email field for that speaker/participant.
BE-2810 TA: Switch Black Project color to Purple (for dark mode)
BE-2329 TA: Track LLM token use in Transcribe App Cloud
BE-2739 TA: Tracking used time on Transcribe App.
BE-2791 TA: Update look and feel of transcribe app

New or changed functionality in other platform components:

BE-2758 Add codec restrictions to the dial string for outbound
BE-2045 Add to AIVR API subReturn action.
BE-1782 Added Copilot Call Notes support.
BE-2777 Added info about LLM tokens to GET account new-billing method.
BE-2698 Added information regarding Member being Verified to the Call Notes
BE-2695 Added realTimeTranscriptText to AIVR Session and store the transcript from real-time transcription in it.
BE-1757 Added required features for Inbound Bot.
BE-2821 Added secondary voice connector id to AIVR App api.
BE-2768 Added speaker email value in the meeting data (ASR Meeting API)
BE-2404 Added support for language switching in telephony bot.
BE-1761 Added to AIVR API warmTransfer action.
BE-2767 Added to Edge Configuration parameters for connecting to Zoom Service.
QA-1319 Admin Tool: Added email validation on add account page.
BE-2657 Admin Tool: Convert API Use chart to chart-js
BE-2114 Check if we are within phone number quota on AWS before creating a new one
BE-2749 Check Voice Connector number against quota before creating a new one.
BE-2765 Demo: Collect events to Matomo from the voicebot part of the demo
BE-2761 For confGroups of type other than Transcription do not delete them if the creator is deleted
BE-2726 Get available information about participants of the specified Zoom meeting.
BE-2776 Grouping segments by meeting and attaching meeting metadata for /asr/meeting/llm/query
BE-2712 If the rex sessions are stuck (in error) do not count them towards the live session count during shutdown
BE-2759 If user deletion fails for any reason, we should still audit log it.
BE-2737 In AIVR, send vg::sub-return Event to Lua script (Freeswitch)
BE-2799 Introduced wew llmSettings.prompts for Meeting minutes.
BE-2733 Push data from Aircall Integration to the Copilot.
BE-2754 SA: Add extra confirmation before deleting a user who has the Admin role.
BE-2678 SA: Added API - GET /sa/offline/{id}/transcript
BE-2713 SA: Added context to the return values from GET /sa/call/agent
BE-2703 SA: Added contextId to the request for /sa/call
BE-2677 SA: Added download ability to the transcript view.
QA-1427 SA: Added search feature to transcript page.
BE-2689 SA: Addedd contextId to the GET /sa/call/{callId}
QA-1534 SA: New project gets default time settings from the Account.
BE-2774 SA: Supporting accounts with INVOICE billing on first login.
BE-2697 SA: When submitting /sa/offline request to as part of SA AIVR Integration set correct formatting parameters.
BE-2572 Send Caller Insight to Aircall as part of handling call.created webhook
BE-2790 Set the non-Speaker email value in the meeting data.
BE-2670 Transcribe App Client can get notified over websocket of any meeting join events instantaneously.
BE-2732 Using Pusher to push information to the Copilot Browser Extension.
BE-2736 Web Console: Added editable description to Edge Cluster
BE-2622 Web Console: AIVR Sessions table show which sessions have SA integration.
BE-2755 Web Console: Do not allow spaces in the names of AIVR Apps.
BE-2696 Web Console: Show real-time transcript text in the AIVR session detail view
BE-2747 Web Console: Showing AIVR App Id on the AIVR App detail drawer.
QA-1472 Web Console: Unable to add second URL in logic when its name is same as first.

Changes related to Integrity of Processing (fixes):

BE-2822 Fix - Can't play audio from URL in bot logic callback
BE-2741 Fix - Duplicate data in meeting_vector database on Edge
BE-2727 Fix - Error when leaving a meeting (meeting join API).
BE-2721 Fix - Large vocabulary BUILT-IN grammar is not working in telephony bot
BE-2760 Fix - Origination data is not properly set for a new Voice Connector.
BE-2753 Fix - Outbound calling does not work anymore.
BE-2204 Fix - Percolator stop request ignored if sent immediately after start
BE-2806 Fix - The hidden checkbox stops working on ascalon TranscribeApp in some cases
BE-2817 Fix - Voice Connector quota check is not working OK
BE-2752 Fix - voiceConnectorId is not set on AIVR App if a phone gets added to AIVR App that did not have any phone
BE-2700 Fix - Weird Agent Composite values for the Demo Project /sa/calls
BE-2766 Fix prompt for Action Items.
BE-2729 Fix the shutdown of ascalon-asr-api
BE-2773 SA: Fix - Clicking on Terms of Service during SA Signup messes up signup
BE-2550 SA: Fix - Incorrect default time in file upload.
BE-2595 SA: Fix - JWT is not automatically inserted into the selected AIVR App.
QA-1475 SA: Fix - Pagination on Users page looks weird.
QA-1531 SA: Fix - Queue filter in Advanced search is not working for Uploaded file.
QA-1474 SA: Fix - Score filter is still available in advanced search even when score has been removed.
QA-1373 SA: Fix - The Continue button should remain disabled until all mandatory fields have been filled out.
QA-1541 SA: Fix - The login button should remain disabled until all required fields are filled.
QA-1437 SA: Fix - The role "Coach" is displayed as "QA" after being saved in Users.
QA-1480 SA: Fix - Unable to clear the description in General settings.
BE-2701 SA: Fix - undefined:undefined on the Topic chart
QA-1476 SA: Fix - User deletion is not working properly.
QA-1467 SA: Fix - User is able to set Persistence time more than 365 days in AIVR app.
QA-1446 SA: Fix - When a user goes back, they are redirected to the calls page instead of the Advanced Search.
BE-2699 SA: Fix - When I add a new keyword the dialog opens prepopulated with the name of the previous keyword I created
QA-1525 TA: Fix - Accepting only digits in the domain name for the "Allow signup with emails from the following domains:" field.
QA-1443 TA: Fix - Error message is wrong for the password reset page.
QA-1638 TA: Fix - Getting 500 server error when Users use Special characters in search bar on Advanced search page.
BE-1388 TA: Fix - Getting identical values of confidence when running transcript/{session-id} REAL-TIME
QA-1493 TA: Fix - HTML element showing in overview section on production.
QA-1613 TA: Fix - In Advance search Filter, tag is not working.
BE-2756 TA: Fix - List of transcripts on Home page loads twice
QA-1511 TA: Fix - LLM prompt box on transcript should not be available for shares.
QA-910 TA: Fix - Search by numbers is not working properly.
QA-1454 TA: Fix - Text "Undefined" populate when user left blank while signup
QA-1593 TA: Fix - The Advanced Search functionality breaking on searching more than one word.
QA-1461 TA: Fix - There should be a limit for the expiry time limit for shared transcript.
QA-1481 TA: Fix - There should be warning Dialog when user click on Back Button or Close Browser
BE-2330 TA: Fix - Transcribe is showing one-line per word.
QA-1636 TA: Fix - Unable to check the creator on the advanced search filter.
QA-1462 TA: Fix - Walk through wizard breaks when user switch language between walkthroughs.
QA-764 TA: Fix - When a whole sentence entered in search box, it is not working and overlapping with close icon.
BE-2828 Web Console: Fix - AIVR App creation allows you to pick phone numbers that are not yet ready for use.
QA-1425 Web Console: Fix - Double error showing when phone number purchase.
BE-2716 Web Console: Fix - Error page when trying to open AIVR session details.
QA-1513 Web Console: Fix - Transcript play time exceeds than actual time when playback speed increases.
QA-1575 Web Console: Fix - User is unable to Logout properly.
QA-1483 Web Console: Fix - User Management Search - When user searches with leading or trailing whitespace with email then no results come.
QA-1526 Web Console: Fix - When user switch context on Profile page then 2FA pop-up keeps showing each time context is changed.

Minor release 1.107.0 is scheduled for 8/5/2024 between 8pm and 11pm CDT

Key changes related to the core APIs

Changes in AIVR API to support Aircall integration
Changes in AIVR API to support multiple languages
Agents and Queues now correctly handles in SA APIs and SA App
Improved Advanced Search in SA App
Ability to use single session on websocket receiving server for both left and right transcription channels.
Ability to add external UUID to any transcription session
Full HA setups for FreeSWITCH and Kamailio

Key changes related to Transcribe APP

Meeting metadata used in LLM Playground
LLM Query uses history of previous Q and As
More detail for the relevant meeting display in LLM Query
Enhancements to text file download

New or changed functionality in the Transcribe App:

BE-2633 TA: Add metadata information to LLM Playground query
BE-2724 TA: Add option to include header in the downloaded text file
BE-2651 TA: Add Project information to the relevant-meeting list in LLM Query page
BE-2687 TA: API Key entry boxes should be set to not remember history
BE-2634 TA: For text transcript download, add configurable transcript timestamp
BE-2725 TA: Improve the rules to show the speakers and non-speaking participants
BE-2577 TA: Indicate the relevance of the relevantMeetings returned from /asr/meeting/llm/query
BE-2717 TA: Make sure that the transcript submitted to LLM Playground has timestamps (interval parameter)
BE-2601 TA: Remember sorting on home page when returning to it from open meeting details
BE-2589 TA: Replace HighCharts WordCloud with another library
BE-2570 TA: Show the scope of the LLM query in the Answer

New or changed functionality in other platform components:

BE-2673 Web Console Add search by email to user management page
BE-2617 Web Console: Add 3 new Aircall parameters to the AIVR App settings
BE-2605 Web Console: Add language to the logic settings on the AIVR App
BE-2604 Web Console: In AIVR App settings - support multiple voices (one per language)
BE-2598 Web Console: Make number of rows per page in the Phone Apps table configurable
BE-2667 Web Console: New Voice Connector status column in AIVR App view
BE-2666 Web Console: Shortcuts from Phone Management page plus modified status field
BE-2669 Web Console: Show event metadata (if present) for AIVR Session Events
BE-2012 Web Console: Transcribe+ now uses /sa/offline API
BE-2649 Web Console: When querying AIVR (telephone) session set the limit parameter to 500
BE-2675 SA: Add a refresh button to the page with the list of Calls
BE-2635 SA: Add Description to Project
BE-2631 SA: Add tooltips on 1D, 7D, 30D
BE-2607 SA: Improvements to AIVR App selector
BE-2608 SA: Make the selected Project indicator have 2 instead of 1 letter
BE-2380 SA: On project general settings highlight the color and show time settings preview
BE-2606 SA: Preselect time settings on the page where we create new project
BE-2621 SA: Show headline in /sa/call search results if the search included text search
BE-2636 SA: Show project name on the Integration settings page
BE-2590 SA: Show the integration Icon on the Project selection list
BE-2647 SA: Use the new GET /sa/call/agent to map agent_user_id to the name of the Agent
BE-2646 SA: Use the new GET /sa/call/queue method to provide names for queues in the Advanced Search Queue filter
BE-2645 SA: When querying fields for advanced search pass the contextId for the current Project
BE-2611 Admin Tool: Convert Account Activity chart to Chart.js
BE-2664 Add a verify query parameter to GET/account/{uuid}/phone-number
BE-2643 Add contexId parameter to GET /sa/call/search/fields
BE-2650 Add contextId to the content of the relevantMeetings returned from GET /asr/meeting/llm/query
BE-2603 Add default TTS/ASR language for logic in AIVR App
BE-2623 Add externalSaSession flag to AIVR Session
BE-2648 Add limit parameter to the API that returns AIVR sessions
BE-2660 Add metadata field to the AIVR Event
BE-2665 Add new verify query parameter to GET /aivr-app
BE-2720 Add optional metadata parameter to method that GETs meeting transcript
BE-2614 Add to AIVR App: aircallApiUsername and aircallApiPassword
BE-1783 AIVR API now can enable real-time transcription on transferred leg
BE-2221 Allow the AIVR logic to send an alternative callback url in the response
BE-2503 Associate and external ID to transcribe session on post in order to be able to retrieve the session using that ID later
BE-2618 DAO for a database that will be storing data about recordings from S3 that need to be transcribed
BE-2602 Define default voice for each language supported by AIVR App
BE-2559 Delete embedding vectors if meeting is deleted.
BE-2296 Deploy HA Kamailio Setup in Cloud
BE-2644 Implement GET /sa/call/agent
BE-2642 Implement GET /sa/call/queue
BE-2571 In FreeSwitch transcribe proxy remove REDIRECT_URI and create SIP uri used in deflect from SIP URI name and DESTINATION DOMAIN
BE-2715 More accurate control over the number of tokens submitted to LLM Service with all the embeddings
BE-2563 Move meeting-join docker image from public repo to private repo
BE-2526 New settings for voiceconnector origination and termination
BE-2482 Pass intents from AIVR Session to /sa/offline via topics in /sa/call
BE-1366 RedisConnectionException: Unable to init enough connections amount! Only 0 of 24 were initialized.
BE-2627 Remove xml:lang from the SSML template in audio-server
BE-2641 Report Aircall Agent to the /sa/call
BE-2640 Report Aircall Queue to the /sa/call
BE-2620 Return headline as part of the /sa/call search results
BE-2573 Send Call Notes to Aircall when AIVR call ends
BE-2572 Send Caller Insight to Aircall as part of handling call.created webhook
BE-2531 Send multiple asr session results to a single websocket receiver server session
BE-2659 Split post-processing of AIVR sessions into immediate step and the delayed step
BE-1786 Store copilot notes in /sa/call
BE-2579 Store meeting speaker timeline in the database
BE-2676 Support follow up queries in the /asr/meeting/llm/query - add history parameter and use it
BE-2406 Support language switching setting in telephony bot logic callback
BE-2652 Sync AIVR session with Aircall callId at transfer
BE-2583 Use meeting.join.puppeteer.imagePullSecret property to pull puppeteer docker image

Changes related to Integrity of Processing (fixes):

BE-2034 Admin Tool: Fix - failed to decode request body: organization name "telegraf" not found"
BE-2600 Fix - Aircall webhook is unable to find an AIVR session
BE-2674 Fix - Error when saving queue field data in /sa/call API
BE-2705 Fix - fail to get fsPodName from the db for outbound calls
BE-2628 Fix - In case of AIVR/SA integration the saConfig is retrieved from AIVR App context instead of from the SA Project
BE-1354 Fix - NatsEndpoint fails to reconnect to NATS when its connection is lost
BE-2637 Fix - realTimeAsrTranscribeSession is set on AIVR Session, but processing after the call terminates claims that "no RT asr transcribe session"
BE-2629 Fix - Still seeing default text in the sa_call table
BE-2638 Fix - Transcript text is not being saved into text field in sa_call
BE-2592 Fix filebeat logging on cloud
BE-2594 SA: Fix - Incorrect message shown after Voicebot Integration Project created
BE-2373 SA: Fix - Name validations for project settings are required.
BE-2691 SA: Fix - Swapped channels in SA AIVR Integration
BE-2560 TA: Fix - After latest change the Meeting Bot does not distinguish between progress Processing or Done
BE-2630 TA: Fix - Meeting search seems to not always return the newest first
QA-1485 TA: Fix - Error page when opening rediarized transcript (partial fix)
BE-2692 Web Console: Fix - Error when listing some sessions Call Session view
BE-2693 Web Console: Fix - Filter on the App Name in the Call Sessions table does not work
BE-2525 Web Console: Fix - Label validation issues in Transcribe+
BE-2534 Web Console: Fix - Provide correct value of the SIP URI on QA

All changes affecting Security, Availability, Integrity of Processing, Confidentiality, Privacy are reported as such above. If nothing is reported in the specific category then it means there were no such relevant changes in this release.

Minor release 1.106.0 is scheduled for 7/13/2024 between 7pm and 10pm CDT

Key changes related to the core APIs

Offline model (omega) trained on additional data from call center calls (health insurance, retail customer support)
Improved diarization
Improvements in /asr/meeting/join API (for Meeting Bot)
Improvements to /asr/meeting/llm/query API (return relevant meetings)
Outbound dialing needs to be enabled per account (it is a compliance feature)
Added AIVR (Voicebot) Integration to Speech Analytics App
Added webhook to Aircall integration
Added HA Freeswitch support
Collecting TTS character and LLM token usage
Fixed a configuration issue where Grafana was not available on Edge

Key changes related to Transcribe APP

Added Meeting Bot that can join a meeting and record/transcribe it (beta)
Added Rediarize option
LLM Playground and LLM Query available on Cloud
- Note there is a limit of 16K tokens - about 1.5h of audio
LLM Query results now show which transcripts were used in answering the query
Added LLM Service authorization header settings
Improved Action Items LLM query
Show which users have Zoom Meeting Assistant installed

New or changed functionality in the Transcribe App:

BE-2468 TA: Add a meeting_bot tag to meetings recorded using Bot
BE-2470 TA: Add BOT selector on the home page
BE-2345 TA: Add Meeting Bot
BE-2412 TA: Add Re-diarize option for a meeting
QA-766 TA: Added search to time-zone selector
QA-1281 TA: Better error message when inviting user with invalid domain
BE-2545 TA: Do not hide LLM Playground on the Cloud
BE-2546 TA: Do not hide LLM Query on the Cloud
QA-1377 TA: Fix after-login redirect URL on Edge
BE-2508 TA: For first time login, after creating first project, we should take user to the page with the Zoom Meeting Assistant
BE-2529 TA: Handle 429 response from /llm/chat API and /asr/meeting/llm/query
BE-2467 TA: Identify Meeting Bot recordings as such in Transcribe App
BE-1998 TA: Improved 404 Error handling
BE-2394 TA: Improvements to LLM Playground UI
BE-2495 TA: In LLM settings add Authorization header settings
BE-1094 TA: Information about the use of Shared links is displayed
BE-2514 TA: Make the request for Action Items be similar to the request made from the LLM Playground
BE-2487 TA: Modify the LLM Query page to have the same look and feel as the new LLM Playground
BE-2392 TA: New widgets to set number of speakers for Saving microphone recording
BE-2391 TA: New widgets to set number of speakers for Upload
QA-1416 TA: Remove language selector on Project Settings page on Edge
BE-2339 TA: Show on Users page if the user has Zoom Meeting Assistant installed
BE-2486 TA: Show relevant meetings if they are returned by the /llm/query API
BE-2207 TA: Show share usage
QA-321 TA: When a new user creates his first project there is now an option for change language for page translation

New or changed functionality in other platform components:

BE-2524 Add a failsafe to all meeting bots
BE-2481 Add aircallId field to AIVR Session
BE-2480 Add aircallWebhookToken to AIVR App
BE-2367 Add audio websocket URL to response from POST aivr logic callback
BE-2494 Add authHeader parameter to llmSettings in /cluster API methods
BE-2343 Add avirAppId and aivrSessionId to /sa/call API
BE-2469 Add BOT value to AUDIO_SRC in meeting search API
BE-2520 Add date field to relevantMeetings
BE-2383 Add diarization parameter to re-run meeting API
BE-2477 Add fsPodName to the POST /aivr
BE-2368 Add read-only field llmCopilotNotesPrompt to saConfig
BE-2444 Add relevantMeetings to the response from GET /asr/meeting/llm/query
BE-2439 Add reviewNotes field to /sa/call API
BE-2351 Add to GET /sa/call API ability to query by AIVR App Ids
BE-2400 Add to storage measurement an explicit multiply column
BE-2452 Allow Outbound Dialing only of OutboundDialing is set on the account
BE-1785 At end of call, AIVR to submit real-time transcript to GPT to generate copilot notes
BE-2232 Better handling of ServiceUnavailableException from cloud Influxdb
BE-2338 Collect LLM statistics in InfluxDB
BE-2042 Collect TTS statistics in InfluxDB
BE-2516 Do not launch new /meeting/join if there are already N running meeting join K8s tasks
BE-2466 Enforce Meeting Join limits on Transcribe App Cloud accounts
BE-2458 For all AIVR sessions use POST /sa/offline/call/{callId}
BE-2437 Generate call summary using llmSummaryPrompt setting in saConfig (offline)
BE-2536 If the underlying LLM service behind /asr/meeting/llm/query API returns 429 error, the API should also return 429
BE-2479 Implement POST /public/awebhook/aircall
BE-2362 Implemented PUT /asr/meeting/{meetingId}/leave
BE-2270 Improved AIVR Session Start Time
BE-2358 Increase diarization.maxSpeakers from 12 to 20
BE-2548 Increase max number audio on meeting API from 25 to 35
BE-2438 Increase SA shortSummary length to 2048
BE-2533 Make cleanup property configurable
BE-2390 Modifications to how we configure Voice Connectors in Telco Service
BE-2352 Modify GET /account/{uuid}/new-billing to obtain usage data from influx DG rather than from the account
BE-2411 Modify pagination style for GET /sa/call
BE-2433 New debug event and tweaks to the existing events in meeting join API
BE-2482 Pass intents from aIVR Session to /sa/offline via topics in /sa/call
BE-2549 POST /llm/chat now works in Cloud as well as Edge
BE-2213 Removed Prompt Manager from audio server API
BE-2501 Request to /llm/chat should use the authHeader settings from llmSettings
BE-2502 Request to compute action items and any other llm requests for the transcript should use authHeader from llmSettings
BE-2500 Request to Embeddings API should use the new authHeader parameter
BE-2463 Return different 404 error code in case "No pods found for job: meeting-join-krxuobktp3kyez2uuqo3"
BE-2371 SA: Add filtering by Agents
BE-2422 SA: Add filtering on Call List page for Agent, Queue, and Resolution
BE-2374 SA: Added a placeholder image for default profile avatar.
BE-2228 SA: Added AIVR (Voicebot) Integration
QA-1289 SA: Added success/alert notification after settings are updated or saved.
BE-2370 SA: After selecting a custom date, show it on the page
QA-1316 SA: Highlight Project name while deleting project.
BE-2423 SA: Improve the Date Picker (e.g. on the Call List Page)
BE-2380 SA: On project general settings highlight the color and show time settings preview
BE-2420 SA: Remove the search box from the Call list page
BE-2455 SA: Show notes about the Call
BE-2378 SA: Show preview of Time Settings
BE-2507 Set aivrSessionId and AivrAppId on /sa/call when we create it at the end of the aivr session even if there is no AIVR Integration
QA-1390 Set the correct text on sa/call at the end of /sa/offline processing
BE-2377 Support for multiple FreeSWITCH services
BE-2506 Switch to new sentence embedding model in ml-svc
BE-1557 Track use of /asr/meeting API for billing
BE-2526 Two new settings for voiceconnector origination and termination
BE-2519 Update the omega model to the latest version
BE-2543 Use the weighted average on the similarity scores on agent detection
BE-2440 Voicebot logic to start real-time transcription sessions and submit audio WS URL and asr session IDs in response
BE-2429 Voicebot: Detect intents using examples
BE-2409 Voicebot: Translate prompt on the fly and store to firestore
BE-2344 Web Console: Add Calls page to Telephony Bot mode
BE-2297 Web Console: Add filter by name to the list of Edge Configurations
BE-2307 Web Console: Add view like 'kubectl get pods'
QA-1042 Web Console: Added an option for Log out from all devices under account settings.
BE-2454 Web Console: In the list of phone Apps mark those that have SA Project integration

Changes related to Integrity of Processing (fixes):

BE-2478 Address issue where some users end up in Main Org. in Grafana
BE-2385 Admin Tool: Fix - CMP user get 401 error when retrieving user data from some other account
BE-2427 Fix - Cannot store some data in sa_call table
BE-2456 Fix - GET /asr/transcribe/{sid}/transcript?format=text" hangs is many hints are used and audio is over 30 minutes
BE-2498 Fix - Meeting join is not working on Edge
BE-2204 Fix - Percolator stop request ignored if sent immediately after start
BE-2415 Fix - Sentiment values have now narrower range than they used to be
QA-1388 Fix Grafana on Edge
BE-2457 Fix: Bot cannot join meeting in multiple participant scenario
BE-2280 Remove speakers field from POST /sa/offline/call/{callId} method
BE-2474 SA: Fix duration filter
QA-1206 SA: Fix - Advanced Search is not working
BE-2381 SA: Fix - Agent statistics page needs a spinner as soon as one of the time periods get selected
BE-2348 SA: Fix - Call duration has wrong values
BE-2418 SA: Fix - Cancel on Edit use simply closes the window without restoring the state
BE-2379 SA: Fix - Configuring of Silence and Overtalk thresholds is messed up
BE-2419 SA: Fix - Double loading of the call details page
QA-1318 SA: Fix - Duration filter is not working in Advanced search.
BE-2416 SA: Fix - Icons and Letters are getting cut off in the Call List view
BE-2373 SA: Fix - Name validations for project settings are required.
BE-2346 SA: Fix - Next button works only on the 1st call loaded
QA-1309 SA: Fix - Pagination on Agents page have Chinese letters instead of "per page".
BE-2369 SA: Fix - Style issue on number of pages selection in modal.
QA-1275 SA: Fix - Unknown symbols instead of "Next" and "Back" buttons
QA-1066 SA: Fix - User is unable to change profile photo
BE-2372 SA: Fix - When using current time as default time, if I don’t change the value it gives me the error: ‘Start Time is required’, it should be set as current date by default.
QA-1298 TA: Fix - Admin User is unable to update the LLM setting.
QA-1277 TA: Fix - After submitting a microphone recording, no success or upload message is shown. It should display a success message.
BE-2331 TA: Fix - Browser Capture Pop-Up seems to load bunch of stuff that it does not need
QA-1304 TA: Fix - For browser share and microphone capture recording, the Success message is not displaying after saving the recording.
QA-1357 TA: Fix - LLM Query is not working
QA-1359 TA: Fix - Redux is not clearing up in case of session logout
QA-1196 TA: Fix - Sometimes, the login process gets stuck on the login page.
QA-1384 TA: Fix - Three dot menu are not visible for the account users table.
QA-965 TA: Fix - Within account share is not working properly.
QA-1286 Web Console: Fix - "Create" button for Context should be disabled after first click and loader should show
QA-1280 Web Console: Fix - Edit issues on API Secrets page
BE-2322 Web Console: Fix - Error when I modify AIVR APP (Change CSID Callback from Path to Query)
QA-1282 Web Console: Fix - Getting error message when user starts recoding but does not save it
QA-1181 Web Console: Fix - GREG: When users try to filter True column of Interpretation and Review Status getting blank page
QA-1358 Web Console: Fix - Pagination Control/Sessions per page is not working under Account management.
QA-1178 Web Console: Fix - Text "Undefined" coming in "Main DNIS" dropdown
QA-1180 Web Console: Fix - Unable to Edit AIVR App Settings getting 500 error
BE-2461 Web Console: Fix - Unable to log into grafana on Edge on dev and QA
QA-1272 Web Console: Fix - When user logout and login again, get Authorization error and login failed

All changes affecting Security, Availability, Integrity of Processing, Confidentiality, Privacy are reported as such above. If nothing is reported in the specific category then it means there were no such relevant changes in this release.

Minor release 1.105.0 is scheduled for 6/18/2024 between 7:30pm and 9:00pm CDT

Key changes related to the core APIs

Offline model (omega) trained on additional data from call center calls (health insurance, retail customer support)
Telephony Bot API now supports outbound calling and setting ANI caller id on transfer
Added a parameter that controls language detection in offline transcribe API
Added ability to send real-time transcription results to a websocket server (previously only supported websocket client)
Web Console now shows all login sessions and supports forced logout.

Key changes related to Transcribe APP

Added basic LLM Query over data stored in vector database
User-level time settings (previously time settings were only account-wide)
Korean transcription should now be less likely to shift to translation
Summary LLM prompts are customizable on Edge

New or changed functionality in the Transcribe App:

QA-1230 TA: Active login sessions now displayed and highlighted at the top by default.
BE-2276 TA: Add 3 more LLM prompts to LLM settings
BE-2224 TA: Add 'copy to clipboard' for action items
BE-2278 TA: Add time settings also on User Profile
QA-1237 TA: Added an option for Logout from all devices on My Login sessions.
BE-2217 TA: Added basic Vector LLM Query
BE-2284 TA: Apply MD formatting to the section summaries
BE-2314 TA: If a user clicks the LLM Query button on the home page - take them to the LLM settings if needed
BE-2240 TA: Implement page for Vector based querying - Edge Only
BE-2196 TA: Make sure that whenever we discard the login session in the browser we do call logout API
BE-2218 TA: Provide immediate feedback of the Start mic capture button being clicked
BE-2282 TA: Use the customer overrides (if specified) for the summary prompts

New or changed functionality in other platform components:

BE-2198 Web Console: Add login sessions view in Account Profile page
BE-2197 Web Console: Make sure that whenever we discard the login session in the browser we do call logout API
BE-2001 Web Console: Notify about inability to to microphone capture on HTTP urls
QA-1274 Web Console: Removed Prompt and TTS Settings
BE-2233 Web Console: Show the list of languages sorted
BE-2229 Web Console: Use the new change password API
BE-2199 SA: Added created date and UUID to the page with Project details
BE-2200 SA: Added name of the project to the Delete dialog
BE-2256 SA: Contact Support now opens in a new browser tab
BE-2290 SA: Implement AIVR Integration (configuration)
BE-2206 SA: Improve PII Redaction Config page
BE-2255 SA: Use the Account Time settings as the time defaults when creating a new Project
BE-2254 SA: Use the new change password API in SA App
BE-2252 SA: Hide (comment out) the setting for Age detection
BE-2299 Demo: Add a note about the models used in the Voicebot Demo
BE-2300 Demo: Copy to clipboard icons need tool-tip and there needs to be confirmation after copy
BE-2211 Admin Tool: Add tab/page to control SA activation
BE-2301 Add languageDetection parameter to asr settings in the transcribe API
BE-1749 Add Outbound Calling to AIVR API
BE-2277 Add to cluster API new LLM Settings for the Embeddings
BE-2177 Added support for 11labs voices in TTS
BE-2225 Added transfer to extension option in the AIVR transfer action
BE-2291 AIVR Transfer should give option to use DNIs or Original ANI for the caller id for the transferred call
BE-2312 Better handling of HTTP 502 from Fusebill
BE-2279 Changes on agent field in request to POST /sa/call
BE-2085 Do not return "user not found" from the forgot password API
BE-1972 Hide/Show features of the Speech Analytics App based on the settings on the account
BE-2239 Implement POST /asr/meeting/llm/query
BE-2286 Improve (speedup) lookup of AIVR App by DNIS
BE-2216 Improve diarization sentence boundary
BE-2209 Language detection for offline sessions using Omega model
BE-2273 LLM meeting section summary now returned raw
BE-2193 Modified GET /greg/experiment to return only the experiments that are from the specified Context
BE-673 Modify password change API to encrypt password parameters
BE-2081 Move caching of TTS prompts from memory to redis
BE-2185 Move mod_xml_curl service to fssk
BE-1791 Omega model trained on Health Insurance Call Center data
BE-2230 Speedup the response time of POST /asr/transcribe/async
BE-2191 Support 'external' websocket mode for /asr/transcribe/async and /asr/recognize/async
BE-2192 Support new returned Content type - metadata
BE-2261 Tie AIVR App and Context to form AIVR Integration (Context side)
BE-1680 Update jdk version to 17 in docker images

Changes related to Integrity of Processing (fixes):

QA-1185 TA Edge: Fix - Unable to recognize transcript's project on homepage.
QA-1252 TA Edge: Fix - Port Number is missing in invitation link
BE-2269 TA: Fix - Action Items are no longer included in the PDF and Docx
QA-1198 TA: Fix - Advanced Search View does not update after clicking ReRun.
QA-1263 TA: Fix - After deleting any share, it still shows in the table until the user performs a hard refresh of the page
QA-1240 TA: Fix - Downloaded pdf for Korean transcript does not open in Acrobat Reader
QA-1248 TA: Fix - Duplicate transcripts are showing in advance search.
BE-2275 TA: Fix - Korean sometimes being translated in addition to transcribed
BE-2274 TA: Fix - LLM Playground needs to be able to get transcript even if user is User role and has no Download permission
QA-1279 TA: Fix - Microphone recording and browser share menu should not be shown under actions for languages that do not have permissions for browser capture and microphone recording.
QA-1126 TA: Fix - Null projects displayed for some meetings.
QA-1199 TA: Fix - Some transcripts are missing a options under the 3-dot menu.
QA-1232 Ta: Fix - Sorting is not working on MY Login sessions page.
QA-1219 TA: Fix - The 'Incorrect Password' message should appear when a user tries to download the password recovery key with the wrong password.
BE-838 TA: Fix - Tracking of time used does not seem to work anymore
QA-1242 TA: Fix - User gets stuck on Upload page after submitting a file.
QA-912 TA: Fix - User is able to upload the audio file even when the allotted storage is fully used.
BE-2313 TA: Fix - User unable to move recording from one project to another
QA-1205 TA: Fix - Warning not showing for upload of large file.
BE-2169 Web Console: Fix - Clicking on the date range in Logs page triggers an error in the console
QA-1220 Web Console: Fix - New user Account getting error on log search
BE-2271 Web Console: Fix - Output AIVR prompts are not expanding
BE-2219 Web Console: Fix - recorded audio chart should start from 0:00
QA-1243 Web Console: Fix - Unable to edit 'App Name'
QA-1273 Web Console: Fix - When user click on the No. of node of 'No edge deployments loaded' table getting blank page
QA-1258 SA: Fix - Audio forward/backward buttons are not working as expected.
BE-2316 SA: Fix - Avatar not getting saved
BE-2250 SA: Fix - Back Button should take us back to Settings overview and not to main page
QA-1226 SA: Fix - Fails to show the new project wizard if there are not Projects on account
BE-2260 SA: Fix - Missing parameters for uploaded Call
QA-1159 SA: Fix - User is unable to select the time and time dropdown text is overlap.
QA-1068 SA: Fix - User unable to update location , Company Position, and Name, as save button disabled.
QA-1133 SA: Fix - Weird behavior on the configurations page.
BE-2288 Fix - AIVR stopped listening in the middle of a my answer
BE-2208 Fix - asr-api fails to submit DEL callback request after disconnect is processed
BE-2181 Fix - ml-svc performance degradation since release 103 after we upgrade to python 3.11
BE-2214 Demo: Fix - Getting 401 error when trying to send a link from the demo app
QA-1213 Admin Tool: Fix - Showing a blank page when the admin user tries to check the API usage.

All changes affecting Security, Availability, Integrity of Processing, Confidentiality, Privacy are reported as such above. If nothing is reported in the specific category then it means there were no such relevant changes in this release.

Minor release 1.104.0 is scheduled for 5/29/2024 between 7:30am and 9:00am CDT

Key changes related to the core APIs

Add diarization to Whisper model in offline task
Autoscale real-time REX on GCP
Automatically detect agent channel in offline SA API
Improved Kappa (real-time) model trained on additional call-center data (health insurance domain)
Switch Analytics App from /sa API to /sa/offline APIs
Extend the use of allowSignupsFromDomain to allowed user invites

Key changes related to Transcribe APP

Add Korean Language option for Edge
Enhanced LLM Playground to support temperature setting and markdown rendering
Added "Automatic" setting for number of speakers in diarization
In Advanced Search added Relative Time filter
Add pages with list of login sessions (for user and for all account)

New or changed functionality in the Transcribe App:

BE-2133 TA: Add "Go to Home" button on "Something Went Wrong" page
BE-2202 TA: Add a 3 second timeout on the request to ipfy
BE-2134 TA: Add Korean Language option for Edge
BE-2078 TA: Add page with list of all logged-in sessions on the account
BE-2182 TA: Add support for m4a files in file upload
BE-2155 TA: Add temperature to LLM Settings
QA-680 TA: Better reporting of Recompute in progress on Advanced Search page
BE-2125 TA: LLM playground able to render markdown format in LLM responses
BE-2190 TA: Modify message template used LLM Playground to work with Mixtral
BE-2141 TA: Modify the number of speakers selector for diarization on Upload
BE-2184 TA: Remove diarization from Live Microphone recording preview
BE-2118 TA: Remove previous error message from the login screen as soon as the user clicks the login button
QA-848 TA: Show all login sessions of the current user
BE-2136 TA: Show PC Name when hovering over Installed-Connected
BE-2164 TA: Support Relative Time search filter on Start Time in Advanced Search
BE-1885 TA: Use Mixtral for Summarization on Edge

New or changed functionality in other platform components:

BE-2142 Add ability to save Meeting Search queries
BE-1698 Add diarization to Whisper model in offline task
BE-2062 Add percolatorThreshold to the output response in AIVR callback
BE-2139 Add regex syntax and group references to the url prefix matching in grammar fetcher
BE-2137 Add RelTimeTerm query term to Advanced Meeting Search API
BE-2138 Add RelTimeTerm query term to Call Search API
BE-2144 Add temperature parameter to llmSettings in the /cluster API
BE-2092 Admin Tool: Show login error messages to user
BE-1601 API to email link to the results of Voicebot Demo session - make the link url configurable
BE-2127 Autoscale real-time REX on GCP
BE-2120 Demo Voicebot: Show the page with trancript/audio/sidepanel immediately after the end of the call
BE-2158 Demo Voicebot: Support Spanish version of Casey demo
BE-2187 Demo: Use the new urlLink parameter in the API used to send the link
BE-2089 Detect agent channel in offline SA API
BE-2175 Extend the use of allowSignupsFromDomain to user invites
BE-2135 Improve /llm/chat API to handle transcript longer than the token limit
BE-1792 Improved Kappa (real-time) model trained on additional call-center data (health insurance domain)
BE-2041 Limit maximum number of nonces that can be active for a login session at any time
BE-1678 Migrate Java Applications from Java 11 to Java 17
BE-2172 Modify the GET method for the Business Config API which takes Auth Token
BE-2108 Monitor and restart asr container if it loses GPU
BE-2126 Retire old billing-utility
BE-2117 Return a specific http error response if we get ResourceLimitExceededException when creating new Voice Connector.
BE-2149 SA: Add filter on User Role
BE-2129 SA: Add JWT token generation to SA
BE-2157 SA: Add option to Delete a user
BE-2156 SA: Add option to Edit the User
BE-2057 SA: Invoke correct new APIs when uploading single file on SA App
BE-1712 SA: New Advanced Search Page
BE-1794 Switch Analytics App from /sa API to /sa/offline APIs
BE-1997 Tie collecting storage information to activity on account
BE-2109 Upgrade openai package to version 1.*
QA-1165 Web Console: Add a filter for the 2FA enabled on the user management page.
QA-1188 Web Console: Add Calendar to date selection in Business Config
BE-2080 Web Console: Add sorting on columns showing available Edge configurations
BE-2121 Web Console: Edge deployment filter - bring the search box in focus as soon as I open the filter
BE-2075 Web Console: Show telcoData.fsUUID on the AIVR session details page
BE-2176 Web Console: Show value of allowSignupsFromDomain in account profile

Changes related to Integrity of Processing (fixes):

BE-98 Fix - Bug in telco service with Apps that are sip-only and we try add a phone number
BE-2170 Fix - Float overflow issue in rex RNNT search
BE-2166 Fix - Incorrect column count: expected 1, actual 38 in getCallCount in /sa/call API
BE-1971 Fix - NoSuchFieldError: LUCENE_7_7_3
BE-2167 Fix - Speakers merged into streaks of other speaker utterances in /sa/offline API
QA-1133 SA: Fix - Weird behavior on the configurations page.
QA-1200 TA Edge: Fix - Invitation email is not coming to the provided email address.
QA-1236 TA: Fix - After editing any expired shared transcript to Never Expire, the save button is not working.
QA-1223 TA: Fix - Back button is not working on Walkthrough Wizard
QA-1153 TA: Fix - Blank page is showing for the login for one account.
QA-1211 TA: Fix - Hover msg over Never share Expiry status is wrong.
BE-1989 TA: Fix - Inconsistent Project membership as shown in the UI
QA-1076 TA: Fix - Personal projects are not showing in the destination projects while moving any transcript.
QA-1122 TA: Fix - Resend invites to bad email address throwing the something went wrong issue.
BE-2146 TA: Fix - Right-click not working on Edge
QA-1227 TA: Fix - Showing the American flag for all project language projects.
QA-1197 TA: Fix - Specific No. of Speakers field is accepting blank inputs.
BE-1987 TA: Fix - Stuck on Import/Upload page after Submit
QA-1231 TA: Fix - There is no limit given for the Time range in advanced search.
QA-1209 TA: Fix - Walkthrough wizards not working properly on 90% page zoom.
QA-586 TA: Fix - When a user clicks on “edit” of a Share it automatically increases its “Expires in” time by a day.
QA-1174 Web Console: Fix - On Experiment Browser section- ‘Apply filter' button is not working, user getting ‘e.preventDefault’ is not a function.
QA-1191 Web Console: Fix - Only one success message should be displayed when adding a 'Business Configuration'.
QA-1186 Web Console: Fix - Past date entry should not allowed in adding Business Config records.
BE-2148 Web Console: Fix - Unable to save the URL of the outbound AIVR logic
QA-1176 Web Console: Fix - User getting blank page, either clicked on True text or ascending- descending filter or when searching something.
QA-1177 Web Console: Fix - When a user click on copy icon under A of Utterance, he does not get any copied data but getting Type Error
QA-1179 Web Console: Fix - When users try to delete ID’s under Interpretation column by clicking on delete icon, it’ s not getting deleted.
QA-1175 Web Console: Fix - When users try to edit any ID under True column, since at the time of editing Reset and Save button is disable but still it is clickable.

All changes affecting Security, Availability, Integrity of Processing, Confidentiality, Privacy are reported as such above. If nothing is reported in the specific category then it means there were no such relevant changes in this release.

Maintenance release 1.103.1 is scheduled for 5/16/2024 between 4pm and 5pm CDT

New or changed functionality in the Transcribe App:

BE-2143: (TA) Show Recompute option also if status Error under certain conditions

Changes related to Integrity of Processing (fixes):

BE-2163: Fix - Incorrect nginx routing for auth-svc from admin app

All changes affecting Security, Availability, Integrity of Processing, Confidentiality, Privacy are reported as such above. If nothing is reported in the specific category then it means there were no such relevant changes in this release.

Minor release 1.103.0 is scheduled for 5/7/2024 between 9:30pm and 11:30pm CDT

Key changes related to the core APIs

Support for url rewrite and HTTP proxy for grammar fetching for /asr/recognize API and for MRCP ASR.
Switch Speech Analytics App from old /sa api to new /sa/offline API
New APIs to manage user login sessions
New API to define business specific settings for a Voicebot

Key changes related to Transcribe APP

LLM Playground for Edge Deployments - ask a LLM any questions about the transcript.
Fix for negative duration of words which was impacting recomputing data from transcripts.

New or changed functionality in the Transcribe App:

BE-2068 TA: Add LLM Playground page to Transcribe App (on Edge only)
QA-1054 TA: Add validator for keyword group names
BE-2060 TA: Option to set share within account to not expire

New or changed functionality in other platform components:

BE-2101 /sa/offline API - generate talk and overtalk data for each speaker
BE-2076 Add AIVR API method to reserve rex for already started outbound aivr session
BE-1953 Add AIVR Business Config API with opening-hours information and other info
BE-2036 Add aivrAppId to the initial callback for the AIVR session (also the websocket version)
QA-1071 Add API to logout user from some/all login sessions
QA-1070 Add API to show User's all login sessions
BE-2061 Add audioOffset option to audio in /sa/offline
BE-1878 Add localization in llm-svc
BE-2044 Add parent AIVR session to POST /aivr/dial/{destination}
BE-1917 Add to Account a read-only field to store customization settings for SA App
BE-1974 Add to Account API saAppHiddenFeatures
BE-2020 Add version field to /sa/call
BE-2033 Associate Business Config with AIVR App
BE-1850 Casey Demo Voicebot in Spanish
BE-2058 Configure demoPhoneNumber for demo app on dev qa and prod environments
BE-2011 Convert auth-svc from tomcat+war to SpringBoot
BE-1985 Enhancements to grammar fetcher (http proxy, url rewrite)
BE-1972 Hide/Show features of the Speech Analytics App based on the settings on the account
BE-1909 Hook up Speech Analytics App to Sentry
BE-1954 Implement API to query existing login sessions
BE-2035 Implement GET /aivr-app/{aivrAppId}/business
BE-1992 Implement GET and DELETE /auth/login/{sessionId}
BE-1497 Implement getContextStats method on SearchableMeetingDao that returns statistics for contexts
BE-2074 Implement POST /llm/chat API
BE-1598 Implement proper queue priority for transcription
BE-2003 Implement safe shutdown for freeswitch/fssk pod
BE-2031 Improve nonce handling in Customer Management Portal (Admin Tool)
BE-2030 Improve nonce handling in Customer Portal
BE-2032 Improve nonce handling in Speech Analytics App
BE-2116 In Share APIs -- make expires value of 0 mean that the share never expires
BE-2052 Modify REX to stop storing usages in Redis
BE-2051 Move sentryEnvironment to global setting in onprem-cluster-deployment task
BE-1073 New API: POST /asr/meeting/{meetingId}/rerun
BE-1520 Stop storing usages in Redis after billing-utility is no longer needed on production
BE-1981 Support cluster specific service account key in onprem-cluster-deployment task
BE-1794 Switch Analytics App from /sa API to /sa/offline APIs
BE-1966 Update k8sNodes in firestore automatically when changing cluster setup
BE-2069 Web Console: add "outbound" option to pull-down for logic
BE-1994 Web Console: Add audio download button to AIVR call audio page
BE-2038 Web Console: Add page to configure Business settings for use in AIVR
BE-2006 Web Console: include ;transport=tcp in the sip URI shown in Telephony Bot App
BE-2002 Web Console: Place cursor and focus on the highlighted textbox right after the context dialog is shown
BE-1492 Web Console: Show Edge configuration in the table that shows all Edge deployments
BE-1951 Web Console: Telephony Bot mode in Call Session table - make it remember previous state when returning from the detailed session view

Changes related to Integrity of Processing (fixes):

QA-1111 TA: Fix - "ID to Clipboard" option is missing in Advanced Search.
QA-1125 TA: Fix - After deleting any transcript, success message not showing.
BE-2022 TA: Fix - bad http request URLs in Edge deployments
QA-1140 TA: Fix - Project numbers going blank after filtering role in Users under Account.
QA-1081 TA: Fix - Proper translation should be there for mouse hovering on error.
BE-2021 TA: Fix - running out of nonces in some scenarios
BE-2027 TA: Fix - Sentry errors when sending to Glitchtip
QA-1184 TA: Fix - Shared transcript page getting refresh continuously(Public share)
QA-1141 TA: Fix - Sorting in Users under Account section is not working properly.
QA-1143 TA: Fix - The duration filter is not working as intended, having issues setting it up manually, and also not showing the transcripts.
QA-1167 TA: Fix - The owner is unable to log in to below mentioned IP addresses and the "Failed to fetch" error is being received.
QA-786 TA: Fix - Transcripts with no duration are not available in advanced search.
QA-1117 TA: Fix - Unable to edit "Users" when creating a new project.
QA-685 TA: Fix - Updated User name is not showing on the admin Speaker screen
QA-1116 TA: Fix - Walkthrough wizard not working properly, back button not working when user tries to go back from the transcripts.
BE-2013 TA: Fix - When inviting the user to the account, if we provide an invalid email it throws a 500 error and goes to the "Something went wrong" page
QA-1114 TA: Fix back button from transcript opened from Advanced Search results
BE-2084 Web Console: Fix - Audio is fresh-uploaded GREG experiment not playing
BE-2119 Web Console: Fix - certain Edge Configurations showing blank page instead
QA-1142 Web Console: Fix - Context dash filter by status is not working properly.
BE-1955 Web Console: Fix - In user Profile show permissions and not the Role
BE-2007 Web Console: Fix - Narrow window does not render transcript text in telephony call detail view
BE-2077 Web Console: Fix - Requests for GREG audio stuck in "pending" and then failing
BE-2087 Web Console: Fix - Showing Training mode even though account does not have Training enabled
BE-2053 Fix - Glitchtip cannot handle larger headers (cookies)
BE-1982 Fix - NPE found in new-billing-utility logs on voicegain
BE-2103 Fix - Queue info is not getting saved and/or returned from /sa/call API
BE-2083 Fix for negative duration of words
BE-655 Fix for onprem-cluster-deployment task stuck when pods are in unexpected status

All changes affecting Security, Availability, Integrity of Processing, Confidentiality, Privacy are reported as such above. If nothing is reported in the specific category then it means there were no such relevant changes in this release.

Minor release 1.102.0 is scheduled for 4/16/2024 between 6:00pm and 10:00pm CDT

Key changes related to the core APIs

MRCP ASR no supports GARBAGE grammars (Nuance syntax)
Removal of Prompt Manager in Web Console - not used due to popularity of TTS
/sa/offline API is now available in beta - this is for Offline Transcription and Speech Analytics
Telephony Bot API supports A/B testing using multiple logic URLs
Improvements to accuracy of the whisper model

Key changes related to Transcribe APP

Cloud version uses whisper:small for English (it already used whisper:medium for foreign languages)
Generating just one Action Items table per entire transcript instead of one per Section.
Fixed errors in PDF and DOCX generation for some meetings

New or changed functionality in the Transcribe App:

BE-1595 TA: Improve the User Edit Dialog - project selection
BE-1699 TA: Better message if there are no other users on the Project
BE-1870 TA: Improve the User Delete dialog
BE-1871 TA: Make the Avatar icons larger
BE-1881 TA: Display Release Version in the app.
BE-1893 TA: Upload Zoom files using POST/data/s3 API
BE-1913 TA: Add option to copy session id to Clipboard
BE-1936 TA: Add browser client info to login request
BE-1975 TA Cloud: Enable whisper:small on English language
QA-1036 TA: Show allowed characters when entering a tag
QA-1041 TA: Added 365 days time limit for expiry of shared transcript.
QA-1089 TA: Added sorting by email to Users table

New or changed functionality in other platform components:

BE-1842 Web Console: Changes to API Security setting
BE-1843 Web Console: Better text in Settings -> Speech Recognition
BE-1844 Web Console: Hide Tools-> Prompt Manager menu option
BE-1882 Web Console: Display Release Version in the app.
BE-1896 Web Console: Switch Telephony Bot Call Audio+Transcript view from old /sa to new /sa/offline style
BE-1928 Web Console: Add configuration for multiple URLs to AIVR App Settings
BE-1929 Web Console: Add support for logic event in AIVR session
BE-506 Support removing objects with multiple versions in Google Storage
BE-857 Add key-match option to Query Terms in Advanced Search
BE-858 Add key field to Query Term in Advanced Search
BE-1150 Implement Offline SA Task in offline task project (Python)
BE-1406 Improvements to prvention of SQL injection in the Advanced Meeting Search API
BE-1514 Add to each of our API methods optional X-Request-ID header
BE-1550 Freeswitch: discontinue using modified mod_shout file
BE-1560 Update Freeswitch to use latest Debian 12
BE-1579 Collect session_duration for realtime ASR sessions
BE-1718 Implement POST /sa/offline/call/{callId}
BE-1719 Implement POST /sa/call
BE-1742 Mobile: Add extra parameter to /asr/transcribe/async request used in Microphone transcription
BE-1788 Switch AIVR recording processing from /sa to /sa/offline
BE-1789 AIVR to create /sa/call records if requested
BE-1816 As of Redis version 6.2.0, ZRANGEBYSCORE is regarded as deprecated
BE-1828 Add roles parameter to GET /user API method
BE-1848 (Demo-Voicebot) Convert voicebot demo details view to use /sa/offline
BE-1861 MRCP ASR: Add support for GARBAGE rule
BE-1862 Add initialPrompt to POST /asr/transcribe/async
BE-1867 For some internal APIs - ignore unknown fields, and not return 400 error, instead return X-Warning header
BE-1883 SSO: Display Release Version in authentication-client app.
BE-1884 Demo: Display Release Version in the app.
BE-1888 Add X-Request-ID to all API requests from all Web Apps
BE-1891 Support llm-svc rolling deployment -- websocket sessions
BE-1903 Add version field to the AIVR session
BE-1904 Store the GCP service account key in edge cluster document in firestore
BE-1908 Add read-only offlineQueuePriority field to Account
BE-1910 Support POST /auth-svc/zendesk/jwt
BE-1912 Increase the size of concurrent websocket connections in asr-api
BE-1914 Add Client Params to the login API
BE-1919 Add numAudioChannels and numSpkChannels to POST /sa/call and GET
BE-1927 Add support for multiple call-back URL in AIVR App
BE-1940 Use default init prompt on Whisper if initPrompt is not set
BE-1942 In Meeting API, generate action items from entire meeting transcript
BE-1944 Add keySentencesByType to PUT /internal/asr/meeting/{meetingId}
BE-1956 Admin Tool: Add support for login using 2FA
BE-1959 Report license expiration time in edge-debugger
BE-1983 Improve the efficiency of relation extraction algorithm for IVR Prompt NLU to support long input
BE-2019 Modify sip settings of unimrcp server

Changes related to Integrity of Processing (fixes):

BE-1585 TA: Inspect all cases of using "dangerouslySetInnerHTML"
BE-1724 TA: Fix - SyntaxError: The string did not match the expected pattern, during fetchVersion in AppReloadModal
BE-1725 TA: Fix - TypeError: Failed to fetch version.json
BE-1727 TA: Fix - TypeError: c is not a function at handleDelete in components/ProjectsList/DeleteMultiSelectDialog
BE-1835 TA: Fix - Try Again button has no effect after a failed upload
BE-1841 TA: Fix - Unable to select audio files for upload on iPad
BE-1857 TA: Fix - Generated Avatar not working ok for single user account where use has no avatar picture uploaded
BE-1932 TA: Fix - Bad content security policy for GlitchTip
BE-1937 TA: Fix - After logging in, the home page initially loads but then suddenly goes blank
BE-1941 TA: Fix - TypeError: Cannot read properties of undefined (reading 'includes')
BE-1945 TA: Fix - TypeError: Cannot read properties of undefined (reading 'value') on Settings page
QA-1027 TA: Fix - Close Icon is missing on "Pair Voicegain Phone App" pop up
QA-1031 TA: Fix - User is able to set value above 365 days on Archival Text Redaction.
QA-1039 TA: Fix - User is able to set blank or invalid names as external speakers names.
QA-1044 TA: Fix - bad link in the guide
QA-1069 TA: Fix - Errors in PDF and DOCX generation for some meetings
QA-1083 TA: Fix - Inconsistent Upload success message on upload page
QA-1088 TA: Fix - Sorting indicators are broken for the Owned Projects and Shared Projects
QA-1092 TA: Fix - Projects with same names getting automatically selected in Advanced Search project filter.
QA-1093 TA: Fix - Player disappear when user clicks on anywhere near to the play button.
QA-1100 TA: Fix - Assigning a role for invited user should be a must required filed.
QA-1113 TA: Fix - Do not allow a tag with only underscores
QA-1114 TA: Fix back button from transcript opened from Advanced Search results
QA-641 TA: Fix - Account Owner should be irremovable for any the project under Account Users.
QA-800 TA: Improve behavior of resize on browser-share pop-up window
BE-1703 Web Console: Fix - Wrong error message in GREG
BE-1869 Web Console Edge: Fix - failed to decode request body: organization name "api_test" not found"
BE-1872 Web Console: Fix - TypeError: Cannot read properties of undefined (reading 'ac')
BE-1920 Web Console: Fix - Loss of filtering info in AIVR view
BE-1943 Web Console: Fix - context switcher does not correctly support duplicate-named project
BE-1962 Web Console: Fix - Error on Edge management page (properties of undefined)
QA-997 Web Console: Fix - Transcript is not getting skip by specified seconds as expected and onClick function is also not a function as in console tab.
QA-1086 Web Console: Only CMP users may modify CMP permissions
QA-1063 App Selector: Fix - Language selector should not be transparent.
QA-1066 SA: Fix - User is unable to change profile photo
BE-1478 Fix - Failed to execute 'decodeAudioData' on 'BaseAudioContext': Unable to decode audio data
BE-1840 Fix - PUT /sa/call/review/answers/{crAnswersId} Spec and Implementation are different
BE-1854 Fix - AIVR - prompt playback of audio from http url not working
BE-1902 Fix - llm-svc does not handle SIGTERM properly
BE-1907 Fix - uuid_vg_tap_ws at CLI not showing UUIDs to be started
BE-1925 Fix - AIVR playback of audio from an HTTPs URL stops after 30 seconds
BE-1999 Fix - Exception in case of many failed logins
BE-926 Fix - EqTerm is not properly handled in meeting search for some fields

All changes affecting Security, Availability, Integrity of Processing, Confidentiality, Privacy are reported as such above. If nothing is reported in the specific category then it means there were no such relevant changes in this release.

Maintenance release 1.101.1 is scheduled for 4/4/2024 between 5:00pm and 7:00pm CDT

New or changed functionality:

BE-1877: Enable VAD on Whisper
BE-1886: Make node affinity configurable in offline-whisper
BE-1889: Deploy whisper model to the edge cluster without internet connection
BE-1938: Initial whisper prompt to ensure punctuation is generated

All changes affecting Security, Availability, Integrity of Processing, Confidentiality, Privacy are reported as such above. If nothing is reported in the specific category then it means there were no such relevant changes in this release.

Minor release 1.101.0 is scheduled for 3/25/2024 between 6:00pm and 10:00pm CST

IMPORTANT Note for Edge users: If you update from any prior release to 1.98.0 and you need to roll-back please contact Voicegain for support with the rollback process. This is because the compatibility setting on the Mongo DB has been changed in 1.97.0 and influxDB version has changed in 1.98.0

Key changes releated to the core APIs

Revised User deletion logic - will retain deleted User info so that any remaining references can be resolved.
Added ability to enforce 2FA account-wide via a Web Console setting
Connected Web Console to Sentry service for error tracking
Improved session logs
Websocket version of the Telephony Bot API
Improved NLU model for understanding IVR prompts

Key changes releated to Transcribe APP

Improved User deletion logic functionality.
Added LLM Settings to Account profile
Action Items tables now correctly rendered in PDF and DOCX
Upload audio data directly to storage without sending data through data API service
Improved tables with lists of Shared transcripts (User and Admin view)

New or changed functionality in the Transcribe App:

BE-1189 TA: Add option for Admins to see what others have shared
BE-1271 TA: Support a workflow for the Admin to delete a user account and take over the user's project
BE-1536 TA: Improved Splash page after login which shows the different stages
BE-1646 TA: If there are no devices we show 2 options: download and phone app setup
BE-1708 TA: On All Shares table, added sorting and filter on the Creator column, and filters on the Scope and Expires columns
BE-1709 TA: In account users show Own Projects and Shared Projects columns in place of the current single Projects column
BE-1713 TA: Modify the PDF output to render markdown tables
BE-1714 TA: Modify the DOCX output to render markdown tables
BE-1721 TA: Improved error message on the Zoom directory upload
BE-1733 TA: Generate avatar based on user name if they have not uploaded a picture for avatar
BE-1741 TA: Add extra parameter to /asr/transcribe/async request used in Microphone transcription
BE-1744 TA: Upload files using the POST /data/s3 API
BE-1807 TA: Add LLM Settings to Account profile
BE-1810 TA: More functional user delete
BE-1818 TA: Show info of users that have been deleted
BE-1823 TA: Add Polish language transcription
BE-1834 TA: Remove "Sync From Cloud" button
QA-1009 TA: Increase max number of transcripts shown on home page from 100 to 250
QA-1010 TA: Show the Upgrade button only to the Owner role
QA-1017 TA: Better error message in case of an error resetting password
QA-1021 TA: When user is deleted all user sessions will be invalidated.

New or changed functionality in other platform components:

BE-1194 Advanced Search: Add new column bucket to the meeting_session table
BE-1579 Collect session_duration for realtime ASR sessions
BE-1663 Web Console: When deleting Users in the Cloud and if there are Edge deployments warn that also users on the Edge will be deleted
BE-1687 Websocket version of AIVR API: support question.audioResponse.streaming
BE-1693 Support Zoom Breakout Rooms in Meeting Join
BE-1695 New /sa/call/search API
BE-1697 New /sa/call/search/fields API
BE-1691 Web Console: Add internal refresh to the page with Edge Deployment details
BE-1705 Web Console: Add ability to enforce 2FA account-wide
BE-1706 Add to Account API a field that controls 2FA enforcement
BE-1707 Web Console: Better error message in case of creating a GREG experiment with duplicate name
BE-1715 Support model_name measurement for offline sessions (offline transcribe, offline meeting, offline SA)
BE-1716 Add session ID to all log messages in offline-task
BE-1722 Web Console: Improved inactivity timeout processing
BE-1728 Update code to use the latest Azure OpenAI Service preview API
BE-1732 Web Console: Connect to Sentry
BE-1739 Connect authentication-client to Sentry
BE-1743 Add llmSettings to /cluster/ API
BE-1809 Add deleteUserContexts parameter to DELETE /user
BE-1817 New inclDeleted parameter on GET /user API method
BE-1822 Support inclDeleted for GET /account/uuid/users
BE-814 Improved NLU model for IVR prompts
BE-978 Removed contextId and fromAllContexts parameters from the Advanced Meeting Search API method
QA-1046 Demo: Improved error message in case of internal issues.

Changes related to Integrity of Processing (fixes):

BE-1629 TA: Fix - It is impossible to share a project with an Owner of the account
BE-1734 TA: Fix - Sorting of devices by date broken if any device is deleted
BE-1802 TA: Fix - Search for creator by name in Advanced Search filter
QA-1012 TA: Fix - Project setting- Save button enabled when there is no change
QA-1022 TA: Fix - In some rare cases Voice Signature page is showing white page.
QA-887 TA: Fix - Walk through wizard should get automatically initiated when new user logs in for the first time.
QA-929 TA: Fix - Project (number) information is confusing
QA-967 TA: Fix - User is able to add invalid keywords under project setting.
BE-1672 Web Console: Fix - Sliders too small at console.ascalon.ai/specific/meetings
QA-992 Web Console: Fix - User is able to play the audio when no voice is selected while creating a phone app.
QA-993 Web Console: Fix - After clicking on view button of call session, it's showing blank page.
QA-997 Web Console: Fix - Transcript is not getting skip by specified seconds as expected and onClick function is also not a function as in console tab.
QA-999 Web Console: Fix - When User click on Cancel button of add context it should be close.
BE-1735 Mobile App: Fix - order of projects in the list
BE-1736 Mobile App: Fix - My project returns transcripts from other projects
BE-1812 AIVR: Fix - getting MATCH but no recognized utterance
BE-1831 ASR API: Fix - ValueError: Invalid value for type (), must be one of ['ner', 'regex']
QA-1005 SA App: Fix - use the correct time format enum values

All changes affecting Security, Availability, Integrity of Processing, Confidentiality, Privacy are reported as such above. If nothing is reported in the specific category then it means there were no such relevant changes in this release.

Minor release 1.100.0 is scheduled for 3/4/2024 between 7:00pm and 10:00pm CST

IMPORTANT Note for Edge users: If you update from any prior release to 1.98.0 and you need to roll-back please contact Voicegain for support with the rollback process. This is because the compatibility setting on the Mongo DB has been changed in 1.97.0 and influxDB version has changed in 1.98.0

New functionality in the Transcribe App:

BE-1559 TA: Automatically update the currently installed Zoom App version
BE-1582 TA: Add "Mine | Shared | All" selector to the home page
BE-1625 TA: Add a logout confirmation dialog.
BE-1642 TA: Show avatars on Account Users table
BE-1659 TA: Support action items using GPT for cloud Transcribe App
BE-1665 TA: Support action items using custom LLM for Edge
BE-1669 TA: Advance Search - Type filters populated dynamically from audio_src in fields api.
BE-1671 TA: Hide the project settings for the Key Items

New functionality in other platform components:

BE-1315 Move rexConfig from xml to properties file in Rex
BE-1348 After password reset in AuthenticationClient provide link(s) to the correct App(s) for a given user
BE-1527 Switch to yaml rex configuration file on K8s
BE-1567 Web Console Edge: Add splash page after login and before home page shows up
BE-1578 Changes to get app.voicegain.ai score A on https://securityheaders.com
BE-1593 Web Console: Remove Clouds from ACP Header on Cloud
BE-1628 Meeting Join API - add parameter to control which js script is run (zoom, teams, etc)
BE-1638 Changes to the Voicebot Demo Instructions page
BE-1648 Web Console: Disable old MRCP Experiment Analyze - the new will become the only one

Changes related to Integrity of Processing (fixes):

BE-1596 TA: Fix - Zoom Device Approvals pop up on wrong accounts
BE-1629 TA: Fix - It is impossible to share a project with an Owner of the account
BE-1649 TA: Fix - When the delete button is clicked in advanced search, it triggers an incorrect API, leading to inaccurate transcript result, Furthermore, post-deletion, filtered and searched data fail to display accurately.
BE-1652 TA: Fix - Reload button does not work on Firefox
BE-1664 TA: Fix - deleting a project should also remove its meetings from databases
BE-1702 TA: Fix - Advanced Search page goes blank with TypeError: Cannot read properties of undefined (reading 'split')
QA-822 TA Edge: Fix - User (Role) is able to access Account settings.
QA-853 TA: Fix - No options to select under "creator" filter in advanced search.
QA-856 TA: Fix - Alert msg of "maximum allowed minutes exceeded" is not translating in other languages.
QA-888 TA: Fix - In Advanced search deleted transcript are not getting removed from list, unless we refresh the page.
QA-892 TA: Fix - partial Translation is there while uploading a file
QA-903 TA: Fix - There should be proper translation on the share pop-up page.
QA-913 TA: Fix - Walk through wizard gets hidden after few steps, when left menu is locked.
QA-920 TA: Fix - For a single project, the move should be disabled
QA-931 TA: Fix - User is able to de-select all filters on home page for shared.
QA-938 TA: Fix - Different loading screens when deleting a single share in compared to deleting multiple shares.
QA-940 TA: Fix - User is unable to "generate " the JWT token.
QA-944 TA: Fix - Owner should not be allowed to delete all of its project if any user have shared any project with him.
QA-946 TA: Fix - Unable to Invite user after we edit a user in account section.
QA-947 TA: Fix - Voicegain splash screen showing when project user adds other users to a project.
QA-949 TA: Fix - Unable to close the dialog pop-up for added phrase.
QA-950 TA: Fix - Project setting- save button overlaps with text when Spanish language is selected.
QA-953 TA: Fix - Account with only user access can invite other account.
QA-961 TA: Fix - While creating the first project(new project wizards) Word cloud toggle not showing properly.
QA-962 TA: Fix - User with Admin role is not able to update address in profile section
QA-963 TA: Fix - Language reminder- Close icon not showing properly cutting with boundary of the pop-up.
QA-964 TA: Fix - During Signup user given company name and title, after login title missing under profile section
QA-970 TA: Fix - Date filter is not working on advanced search page.
QA-972 TA: Fix - Invited User is able to change "May Download" setting in account.
QA-973 TA: Fix - Language filter under advanced search should show full language name
QA-985 TA: Fix - Save button not working properly under profile setting.
BE-1512 Fix - Occasionally k8s lost gpu and we need to restart nvidia-device-plugin-daemonset
BE-1591 Web Console: Fix - Audio display in Meeting Detail page messed up
BE-1641 Web Console: Fix - GREG is not showing recognition results
BE-1644 Fix - Something wrong with keyword advanced search
BE-1650 Fix - accounts are getting revoked on QA even though the setting is 0 which means do not revoke
BE-1654 Fix - Misleading error response of POST API asr/meeting/join
BE-1668 Fix - Zoom Meeting join api cannot handle a case where the waiting room is disabled
BE-1674 Fix - NullPointerException from JoinedMeetingEvent
BE-1675 Fix - NullPointerException is thrown from ascalon-cleanup
QA-748 Demo: Fix - Double confirmation is required to browse audio file in the upload demo file
QA-797 Web Console: Fix - On Websocket Details on live broadcasting getting the blank page
QA-894 Web Console: Fix - Page is not responsive enough for the 90% zoom, all the pop-up are vibrating.
QA-943 Web Console: Fix - Unable to set "Disable inactive users" as Not Enabled.
QA-983 Web Console: Fix - After reset password- Web console button is not clickable

All changes affecting Security, Availability, Integrity of Processing, Confidentiality, Privacy are reported as such above. If nothing is reported in the specific category then it means there were no such relevant changes in this release.

Minor release 1.99.0 is scheduled for 2/13/2024 between 7:00pm and 10:00pm CST

IMPORTANT Note for Edge users: If you update from any prior release to 1.98.0 and you need to roll-back please contact Voicegain for support with the rollback process. This is because the compatibility setting on the Mongo DB has been changed in 1.97.0 and influxDB version has changed in 1.98.0

New functionality in the Transcribe App:

BE-1258 TA: Add a filter on creator in Advanced Search
BE-1472 TA: Better order of columns in the transcript table on home page
BE-1532 TA: Record in clientSideProperties when a user downloads Zoom Meeting Assistant
BE-1582 TA: Add "Mine | Shared | All" selector to the home page

New functionality in other platform components:

BE-1300 Meeting Search API: new ctxSelect parameter with values "mine", "mineAndShared", "all"
BE-1301 Meeting Search Fields API: new ctxSelect parameter with values "mine", "mineAndShared", "all"
BE-1361 Support tempCode in the AIVR API
BE-1408 Modify the Password Reset API to return login URLs for all the Apps for which the password works
BE-1446 Return 400 Bad Request rather then 500 Internal Server Error if the query parameters in Meeting Search API are missing or invalid
BE-1458 Web Console Edge: Add check for email relay and do not offer emailed OTP if that email relay is not configured
BE-1488 Configure Edge to have GlitchTip
BE-1499 Add API that Revokes a user and transfers all projects to the Admin or some other designated User
BE-1517 Convert /sa/call API to use Postgres instead of Firestore to store data
BE-1522 API to email link to the results of Voicebot Demo session
BE-1524 Deploy GlitchTip using onprem-cluster-deployment
BE-1526 Reduce silence padding of Azure TTS prompts to minimum
BE-1533 Add persist setting to AIVR app API
BE-1534 Web Console: Add persist setting for Telephony Bot App
BE-1538 Hookup Demo App to Sentry
BE-1541 Cache account data daily using the /recache api
BE-1544 Web Console: Do not allow smaller than 30 days values of "Disable inactive users after days"
BE-1545 Web Console: Add a close (x) to the notice about 2FA setup
BE-1546 Web Console: Add a spinner when saving account settings
BE-1565 For accounts that are INVOICE and do not have billingAccountId we should not submit anything to fusebill
BE-1572 AIVR Callback API method to interrupt prompt being played
BE-1575 Utility that copies all calls - reads using Firestore Calls DAO and writes using Postgres Calls DAO
BE-1580 Add jingleUrl field to the AIVR App
BE-1581 Web Console: Add ability to configure Jingle and percolator URLs in AIVR APP
BE-1588 Add percolatorUrl field to the AIVR App API
BE-1589 Use the AIVR App Jingle in Freeswitch script
BE-1592 Web Console: Make it possible to disable the "Disable inactive users after days" feature
BE-1594 Web Console: Make the Account Settings card pretty
BE-1599 Demo: Support copy paste of the Code
BE-1604 Demo: Change tooltips
BE-1615 When creating Users using POST /user, if we exceed max users on account we should not return 500 code but 429

Changes related to Integrity of Processing (fixes):

BE-1621 TA: Fix - User Profile Setting Save button stays permanently disabled after saving once
BE-1629 TA: Fix - It is impossible to share a project with an Owner of the account
QA-641 TA: Fix - Project Owner should be irremovable for any the project under Account Users.
QA-760 TA: Fix - The re-upload menu again shows for the normal uploaded file, it should only show for the zoom uploaded file.
QA-822 TA Edge: Fix - User (Role) is able to access and edit Account settings.
QA-843 TA: Fix - When the user tries to share the transcript as a public share and delete the transcript from the owner account, something went wrong error is showing when login in from the sign-in link on the share.
QA-860 TA: Fix - Mouse hovering on error, message information should show
QA-863 TA: Fix - "May Download" checkbox getting automatically disable after adding/removing a project for user (role).
QA-875 TA: Fix - After processing URL upload blank space showing on home page.
QA-881 TA: Fix - Clicking on the filter button on advanced search page, showing blank page.
QA-885 TA: Fix - Voicegain splash screen showing even when deleting a transcript.
QA-890 TA: Fix - Due to new languages added, profanity maskimg menu not showing properly on 100% zoom screen.
QA-891 TA: Fix - In Profile deleted Shares are not getting removed, unless we refresh the page.
QA-899 TA: Fix - Expired shared transcripts showing expiry date in negative.
QA-906 TA: Fix - Various problems with saving edited user data from Account Settings
QA-917 TA: Fix - Text-redaction and Archival Text-redaction crashes the app
QA-922 TA: Fix - Blank page showing when user clicks in Profile on the "Archival text reduction".
QA-923 TA: Fix - If no Download permission selected on user invite, getting wrong permission error
QA-925 TA: Fix - Getting blank screen on Users page under account section.
QA-932 TA: Fix - Voicegain splash screen showing when user save the mic capture recording.
BE-1484 Web Console: Fix - On Live Transcribe: Websocket Delay resets to 0 upon page refresh
BE-1485 Web Console: Fix - Misaligned UI on the Live Transcribe Websockets
BE-1576 Web Console: Fix Content Security Policy to the cc app iFrame
BE-1577 Web Console: Fix - /restricted/page API returns 500 Internal Server Error
BE-1586 Web Console: Fix - Wrong request to retrieve AIVR sessions
BE-1603 Fix - Microphone demo needs to provide also completeTimeout
BE-1624 Fix - User REVOKE can be undone by a user by doing a simple Password Reset
QA-847 Web Console: Fix - After uploading a file, the label field should be automatically filled.
QA-889 Web Console: Fix - Walk through wizard should get automatically initiated when new user logs in for the first time.

All changes affecting Security, Availability, Integrity of Processing, Confidentiality, Privacy are reported as such above. If nothing is reported in the specific category then it means there were no such relevant changes in this release.

Minor release 1.98.0 is scheduled for 2/1/2024 between 4:00pm and 6:00pm CST

IMPORTANT Note for Edge users: If you update from any prior release to 1.98.0 and you need to roll-back please contact Voicegain for support with the rollback process. This is because the compatibility setting on the Mongo DB has been changed in 1.97.0 and influxDB version has changed in 1.98.0

New functionality in the Transcribe App:

BE-1395 TA: Improvements on the Share dialog
BE-1494 TA: Add Splash page on login
BE-1507 TA: Support French, Dutch, Portuguese, Italian languages using the whisper:medium model (Cloud only)
BE-1508 TA: Hide the Key-Items configuration in settings of Projects with language other than English

New functionality in other platform components:

BE-1006 Collect lastConnectedEpoch time for device
BE-1226 Send logs and errors from Voicegain Flutter app to Sentry
BE-1358 Web Console: Inactive Users are disabled after 90 days of inactivity - add ability to set disableInactiveUsersDays value
BE-1365 Remove default sort by meeting_id from the GET and POST /asr/meeting/search
BE-1371 Extend default persistence of Telephony Bot calls to 42 days
BE-1380 In the SSO UI add ability to mark the browser safe (i.e. no longer requiring TOTP)
BE-1404 Add new field to account API - disableInactiveUsersDays
BE-1431 Support Influxdb V2 on Edge
BE-1438 Edge: Write sizes of minio and mongo backups as influxDb measurements
BE-1457 Web Console: Show time in the deployment history in the time zone of the browser and in a nicer format
BE-1460 Add a 'generic' joined meeting event and annotate the zoom meeting with such events for various steps performed
BE-1461 Add joinedMeetingEvents to the Meeting API poll method response
BE-1462 Modify login API to return information if emailing OTP is possible
BE-1470 Add image to the url/QR that is used in TOTP setup
BE-1474 Modify the existing login API to take secureBrowserToken
BE-1475 Implement internal API to write sizes of backups to influxDB
BE-1481 Web Console: Turn the nagging 2FA dialog to a message that auto disappears
BE-1482 Web Console: Improvements to the 2FA setup dialog
BE-1483 Modify the share APIs to track usage of shares
BE-1493 Show number of currently open MRCP and RTSP sessions in the unimrcp log
BE-1506 Web Console: Allow for selection of multiple languages plus base, small, and medium whisper model
BE-1513 Deploy prometheus to edge cluster using onprem-cluster-deployment task
BE-1516 Autoscaling Offline transcription on Edge deployed on GCP
BE-1522 API to email link to the results of Voicebot Demo session
BE-1523 Disable returning meeting topic generation for languages other than English and Spanish
BE-1525 Change max value of poll.persist to an equivalent of 365 days
BE-1551 Increase Project limit to 1000 and change the corresponding error from 500 to 429
BE-502 Modify User PUT API and add ability to add secureBrowserToken
BE-776 Upgrade unimrcp to 1.8.0
QA-563 Admin Tool: Remove Register page

Changes related to Integrity of Processing (fixes):

BE-1440 TA: Fix - Different Users not able to create Projects with the same name.
BE-1549 TA: Fix - For Zoom dir upload the size check should be performed only on files that actually are going to be uploaded
QA-723 TA: Fix - First time Login- All the links should be hyperlinked.
QA-760 TA: Fix - The re-upload menu again shows for the normal uploaded file, it should only show for the zoom uploaded file.
QA-828 TA: Fix - New User First Login - Zoom App page is coming blank
QA-834 TA: Fix - Hint message is missing below Tag input field
QA-864 TA: Fix - Error after new login if the Project user used last has been deleted
QA-865 TA: Fixes in the speaker number range selection UI
QA-887 TA: Fix - Walk through wizard should get automatically initiated when new user logs in for the first time.
BE-1278 Fix - If no sort order in specified then the advanced text search results should be ordered by rank
BE-1334 Fix - results from the GET /asr/meeting/search API are not sorted by rank if no sorting is specified
BE-1436 Fix - Recognition doesn't work in AIVR sessions if influxDB is down
BE-1490 Fix - AIVR should start recognition only after the non-bargineable text prompt
BE-1563 Fix - Missing <instance> value in the result of builtin:speech/transcribe (and all lvoc "grammars")
QA-847 Web Console: Fix - After uploading a file, the label field should be automatically filled.

All changes affecting Security, Availability, Integrity of Processing, Confidentiality, Privacy are reported as such above. If nothing is reported in the specific category then it means there were no such relevant changes in this release.

Maintenance release 1.97.3 is scheduled for 1/24/2023 between 3pm and 4pm CST

Updates:

BE-1455 Upgrade cloud function runtime from python 3.7 to 3.9

All changes affecting Security, Availability, Integrity of Processing, Confidentiality, Privacy are reported as such above. If nothing is reported in the specific category then it means there were no such relevant changes in this release.

Maintenance release 1.97.2 is scheduled for 1/22/2023 between 10pm and 11pm CST

Changes related to Integrity of Processing (fixes):

BE-1510 Fix - SnippetAnnotations is not working

All changes affecting Security, Availability, Integrity of Processing, Confidentiality, Privacy are reported as such above. If nothing is reported in the specific category then it means there were no such relevant changes in this release.

Maintenance release 1.97.1 is scheduled for 1/18/2023 between 3pm and 9pm CST

Changes related to Integrity of Processing (fixes):

BE-1412 Fix - uhhuh recognition with low confidence messing up the flow (early barge-in)
BE-1443 Fix endpointing of low confidence recognitions in Telephony Bot API
BE-1473 Fix - NPE in Meeting Search if any account context does not have type set
BE-1476 TA: Fix - Something Went Wrong page not loading correctly on Edge
BE-1477 Fix - Invalid value: null error when retrieving transcript in Web Console
BE-1479 TA: Fix - missingKey translation "Uploaded File" logged in a loop
BE-1487 Web Console: Fix - Unable to sign-up without providing Company Name
QA-858 Web Console: Fix - Showing no transcript when click on the view for any transcription.
QA-859 Demo: Fix - Getting white screen in demo when trying to upload a file or trying to do doing mic capture

All changes affecting Security, Availability, Integrity of Processing, Confidentiality, Privacy are reported as such above. If nothing is reported in the specific category then it means there were no such relevant changes in this release.

Minor release 1.97.0 is scheduled for 1/17/2024 between 1:00pm and 3:00pm CST

IMPORTANT Note for Edge users: If you update from any prior release to 1.97.0 and you need to roll-back please contact Voicegain for support with the rollback process. This is because the compatibility setting on the Mongo DB has been changed in 1.97.0.

New functionality in the Transcribe App:

BE-1186 TA: Meeting search fields API returns intermediate values
BE-1377 TA: In Advanced Search filters use the intermediate values returned from the fields API
QA-421 TA: Improved inactivity timeout functionality
QA-660 TA: Transcript caption popup window now is resizable in full-screen video player

New functionality in other platform components:

BE-1249 Added logicConnectMethod field to AIVR App API
BE-1353 Update Node version app-selector: 16.10.0 → 18
BE-1355 Web Console: Show the SHA and description of the currently deployed Edge configuration
BE-1356 Web Console: Show the history of deployed Edge configurations (incl SHA sums)
BE-1359 Web Console: Make password expire time configurable
BE-1360 Web Console: Make number of old remembered passwords configurable
BE-1367 Migration from InfluxDB v1.8.10 to v2.7.x
BE-1376 Add joinedMeetingEvent(s) field to the /asr/meeting API for meetings that were joined using meeting bot
BE-1379 Web Console: Add ability to set logicConnectMethod for AIVR App
BE-1397 In account API make number of old remembered passwords configurable
BE-1398 In account API - new min, max, and default values of inactivityLogoutThreshold
BE-1399 Add passwordExpirationDays to the Account API
BE-1400 In MRCP, support defining large vocabulary grammar using buildin grammar in DEFINE-GRAMMAR request
BE-1403 Web Console: Added option to control which Edge configurations will be shown
BE-1405 Add deploymentHistory field to /cluster API
BE-1422 A utility that creates user/org/bucket in InfluxDBv2 for each existing account in the db
BE-1434 Support storing orgId and userId under account.influxDB
BE-1435 Support hostAliases in offline task
BE-1441 Support acoustic model with only model config file and a reference to another model
BE-1442 Create a telephony bot specific acoustic model configuration in REX with new sensitivity setting
BE-1444 Log any occurrence of "Something Went Wrong" page to Sentry
BE-473 2FA for Web Console
BE-503 Web Console: In the user profile add ability to configure 2FA
BE-504 In Authentication Client modify login to handle cases if MFA is enabled for a user

Changes related to Integrity of Processing (fixes):

BE-1252 TA: Fix - After Submit on Zoom Upload still staying on the same page
BE-1383 TA: Fix - The User avatar is currently saved to the currently selected context - we need to save it to another bucket
BE-1385 TA: Fix - Password reset link incorrect on some Edge deployments
QA-509 TA: Fix - Incorrect behavior if User tries to use Share "within account" while not being logged in
QA-594 TA: Fix - On uploading the zoom folder getting the status as error
QA-703 TA: Fix - Shares is not showing under My Shares (on accounts with many transcripts)
QA-709 TA: Fix - Filter by Phase/Status not working in advanced search.
QA-756 TA: Fix - Zoom App Page is not loading for some new users
QA-799 TA: Fix - For new users "Something went wrong" error page shown instead of a First Project Wizard
QA-802 TA: Fix - Save button is not getting enabled after updating the settings.
QA-809 TA: Fix - Advanced Search Filter is not working on Status Filter
QA-811 TA: Fix - Advanced search: Searching for the error transcripts filter not working.
QA-820 TA: In Advanced Search now able to enter duration manually (in addition to slider)
QA-829 TA: Fix - For new User Search Page is coming blank
QA-833 TA: Fix - After changing the profile picture "Hide Project Language Reminder" checkbox automatically gets unchecked.
BE-1363 Fix - Hints with misspellings sometimes do not work correctly in real-time mode
BE-1387 Fix - VAD classifies Beep as Speech
BE-1389 Fix - Limit of 3 pending pairing devices should be per User and not per Account
BE-1391 Fix - Edge data backup cronjob has wrong minio password
BE-1401 Fix - Some vars are ignored in AIVR callback
BE-1436 Fix - Recognition doesn't work in AIVR sessions if influxDB is down
BE-1447 Fix - MaxAskExceedException in llm-svc is not captured
QA-796 Web Console: Fix - Signup error message in XML format
QA-823 Web Console: Fix - Ascending DNIS and ANI sorting not working for call sessions table.
QA-824 Web Console: Fix - Delete functionality is not working Properly for 90% page zoom.

All changes affecting Security, Availability, Integrity of Processing, Confidentiality, Privacy are reported as such above. If nothing is reported in the specific category then it means there were no such relevant changes in this release.

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ANNOUNCE.md

ANNOUNCE.md

Maintenance release 1.109.1 is scheduled for 9/29/2024 between 11pm and 12am US Central Time

Minor release 1.109.0 is scheduled for 9/17/2024 between 12am and 2am US Central Time

Minor release 1.108.0 is scheduled for 9/2/2024 between 10pm and 12am CDT

Minor release 1.107.0 is scheduled for 8/5/2024 between 8pm and 11pm CDT

Minor release 1.106.0 is scheduled for 7/13/2024 between 7pm and 10pm CDT

Minor release 1.105.0 is scheduled for 6/18/2024 between 7:30pm and 9:00pm CDT

Minor release 1.104.0 is scheduled for 5/29/2024 between 7:30am and 9:00am CDT

Maintenance release 1.103.1 is scheduled for 5/16/2024 between 4pm and 5pm CDT

Minor release 1.103.0 is scheduled for 5/7/2024 between 9:30pm and 11:30pm CDT

Minor release 1.102.0 is scheduled for 4/16/2024 between 6:00pm and 10:00pm CDT

Maintenance release 1.101.1 is scheduled for 4/4/2024 between 5:00pm and 7:00pm CDT

Minor release 1.101.0 is scheduled for 3/25/2024 between 6:00pm and 10:00pm CST

Minor release 1.100.0 is scheduled for 3/4/2024 between 7:00pm and 10:00pm CST

Minor release 1.99.0 is scheduled for 2/13/2024 between 7:00pm and 10:00pm CST

Minor release 1.98.0 is scheduled for 2/1/2024 between 4:00pm and 6:00pm CST

Maintenance release 1.97.3 is scheduled for 1/24/2023 between 3pm and 4pm CST

Maintenance release 1.97.2 is scheduled for 1/22/2023 between 10pm and 11pm CST

Maintenance release 1.97.1 is scheduled for 1/18/2023 between 3pm and 9pm CST

Minor release 1.97.0 is scheduled for 1/17/2024 between 1:00pm and 3:00pm CST

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Maintenance release 1.109.1 is scheduled for 9/29/2024 between 11pm and 12am US Central Time

Minor release 1.109.0 is scheduled for 9/17/2024 between 12am and 2am US Central Time

Minor release 1.108.0 is scheduled for 9/2/2024 between 10pm and 12am CDT

Minor release 1.107.0 is scheduled for 8/5/2024 between 8pm and 11pm CDT

Minor release 1.106.0 is scheduled for 7/13/2024 between 7pm and 10pm CDT

Minor release 1.105.0 is scheduled for 6/18/2024 between 7:30pm and 9:00pm CDT

Minor release 1.104.0 is scheduled for 5/29/2024 between 7:30am and 9:00am CDT

Maintenance release 1.103.1 is scheduled for 5/16/2024 between 4pm and 5pm CDT

Minor release 1.103.0 is scheduled for 5/7/2024 between 9:30pm and 11:30pm CDT

Minor release 1.102.0 is scheduled for 4/16/2024 between 6:00pm and 10:00pm CDT

Maintenance release 1.101.1 is scheduled for 4/4/2024 between 5:00pm and 7:00pm CDT

Minor release 1.101.0 is scheduled for 3/25/2024 between 6:00pm and 10:00pm CST

Minor release 1.100.0 is scheduled for 3/4/2024 between 7:00pm and 10:00pm CST

Minor release 1.99.0 is scheduled for 2/13/2024 between 7:00pm and 10:00pm CST

Minor release 1.98.0 is scheduled for 2/1/2024 between 4:00pm and 6:00pm CST

Maintenance release 1.97.3 is scheduled for 1/24/2023 between 3pm and 4pm CST

Maintenance release 1.97.2 is scheduled for 1/22/2023 between 10pm and 11pm CST

Maintenance release 1.97.1 is scheduled for 1/18/2023 between 3pm and 9pm CST

Minor release 1.97.0 is scheduled for 1/17/2024 between 1:00pm and 3:00pm CST