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reset windows problem #2664

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Guydevkh opened this issue Dec 17, 2024 · 3 comments
Open

reset windows problem #2664

Guydevkh opened this issue Dec 17, 2024 · 3 comments

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@Guydevkh
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Version

2.1.9

Hardware / Firmware

GRBL 1.1

What happened

After reinstalling UGS this morning, everything was working good, then I use the reset windows command then I lost all the windows, console, visualizer, etc. Did try to add the windows back, but it was not working properly, would not stay in the software screen
I remove the cache (following instructions from Bob's CNC) and reinstalled the software, still no windows as before, got the following messages

WARNING: Cannot load even default layout, using internal predefined configuration

warning: cannot load window system persistent data, user directory content is broken. Reset to default layout...

Hopefully, you can help me again

Guydevkh

How to reproduce

No response

Operating System

windows 10

Anything else

No response

@breiler
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breiler commented Dec 17, 2024

Can you post your log file located here:
C:/Users/[your username>]/AppData/Roaming/ugsplatform/var/log/messages.log

@Guydevkh
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I am including the messages file requested
messages.log

Id di try to open each window from the menu, visualiser, console, etc. it does open but cannot change the size and position of the window, if I try FLOAT, I can change the size and position but does not stay on the main screen of UGS.

Guydevkh

@breiler
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breiler commented Dec 21, 2024

I think that your settings are corrupted, can you try deleting the folders:
C:\Users\Guy\AppData\Roaming\ugsplatform and C:\Users\Guy\AppData\Local\ugsplatform

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