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Setting a Value in Custom String Disables Subtotal Calculating #18

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plapeyre opened this issue Mar 25, 2021 · 2 comments
Open

Setting a Value in Custom String Disables Subtotal Calculating #18

plapeyre opened this issue Mar 25, 2021 · 2 comments
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enhancement New feature or request question Further information is requested

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@plapeyre
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The products that I am attempting to sell have a Subscription Price ($12.00 / year), and a Sign-up Fee ($14.00) to make the total price of the product $26.00 & $12.00 Ongoing per Year. I have set the Custom Price String as $26.00 to represent that.

When you go to the Cart & Checkout, if you add more than one product, the subtotal remains as $26.00 whereas other products which do not have custom query strings update accordingly (product_2 = $10, quantity = 2, subtotal = $20).

If I take out the custom string, the default text populated by subscriptions calculates properly (quantity: 2 = "24$ per year and $28 sign up fee")... So I can only assume it's an issue with this plugin and where it gets its information from. Is there any way that we can possibly get the values or the subscription per day/month/year + sign up fee etc rather than just printing the custom string..?

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@bernattorras
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Thanks for sharing this!

This certainly seems like an issue as it may appear confusing for the customer. The problem is that it's quite difficult to treat this custom price string as a value for cart calculations, as it can contain different values and strings (for example "Pay $10 now and then $20 for the next 12 months").

In order to prevent this kind of confusing scenarios, we decided to leave the original product price in the Checkout page. Maybe it would be worth to remove it from the Cart page as well (or add an option for this)...

@bernattorras bernattorras added enhancement New feature or request question Further information is requested labels Apr 7, 2021
@plapeyre
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plapeyre commented Apr 7, 2021 via email

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