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Add Option to Close Account in Settings #7944
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This issue has been marked as stale because:
Please comment with an update if you believe this issue is still valid or if it can be closed. This issue will also be reviewed for validity and priority (cc @designsimply). |
This came up today in an app store review: am totally BLIND and there is NO WAY to DELETE WordPress Account in the app! (internal reference: p1563664437001300-slack-cellular-happiness, p77Llu-c0a-p2#comment-14148) cc @annacmc |
This issue has been marked as stale because:
Please comment with an update if you believe this issue is still valid or if it can be closed. This issue will also be reviewed for validity and priority (cc @designsimply). |
For reference, here are some screenshots I took today: Account with no plans or upgradesAccount with a planBecause closing an account is a permanent change and because the flow is subject to change at the WordPress.com level, would it be a good compromise to add a "How to Close Your Account" link to the "Account Settings" screen that links out to https://wordpress.com/support/close-account/ ? If not, I recommend closing this as it's possible to do from a browser and not a critical change to be able to make from the app because it should be hard to make this change considering it is a permanent change and complex if there are upgrades such as domain names involved. @yaelirub may I get your help with a decision about whether to keep this one open or if it would make sense to close it? |
This issue has been marked as stale because:
Please comment with an update if you believe this issue is still valid or if it can be closed. This issue will also be reviewed for validity and priority during regularly scheduled triage sessions. |
This has been addressed |
As per this documentation, it's now possible for users to close their accounts via their Account Settings in a web browser:
https://en.support.wordpress.com/close-account/
Questions around account deletion often come up in mobile support, so it'd be handy for users to be able to access this setting directly from the app.
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