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| --- | ||
| - name: Retrieve RITM from EDA Trigger | ||
| hosts: localhost | ||
| gather_facts: false | ||
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||
| roles: | ||
| - servicenow_ritm_retrieve_eda |
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| --- | ||
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| - name: Retrieve RITM details with retries | ||
| servicenow.itsm.api_info: | ||
| resource: sc_req_item | ||
| sysparm_query: request={{ req_sys_id }} | ||
| display_value: all | ||
| columns: [sys_id, number, description, short_description, cat_item] | ||
| register: ritms | ||
| until: ritms.record is defined and ritms.record | length > 0 | ||
| retries: 3 | ||
| delay: 5 | ||
|
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| - name: Set RITM details fact | ||
| ansible.builtin.set_fact: | ||
| ritm_details: "{{ ritms.record }}" | ||
| cacheable: true | ||
|
|
||
| - name: Retrieve variable mappings with retries | ||
| servicenow.itsm.api_info: | ||
| resource: sc_item_option_mtom | ||
| sysparm_query: request_itemIN{{ ritm_details | map(attribute='sys_id.value') | join(',') }} | ||
| columns: [sc_item_option, request_item] | ||
| register: variable_mappings | ||
| when: ritm_details | length > 0 | ||
| until: variable_mappings.record is defined and variable_mappings.record | length > 0 | ||
| retries: 3 | ||
| delay: 5 | ||
|
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||
| - name: Retrieve variable details in one query | ||
| servicenow.itsm.api_info: | ||
| resource: sc_item_option | ||
| sysparm_query: "sys_idIN{{ variable_mappings.record | map(attribute='sc_item_option.value') | join(',') }}" | ||
| columns: [item_option_new, value, sys_id] | ||
| register: variable_details | ||
| when: variable_mappings.record | length > 0 | ||
|
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| - name: Retrieve variable names using item_option_new IDs | ||
| servicenow.itsm.api_info: | ||
| resource: item_option_new | ||
| sysparm_query: "sys_idIN{{ variable_details.record | map(attribute='item_option_new.value') | join(',') }}" | ||
| columns: [sys_id, name] | ||
| register: variable_names | ||
| when: variable_details.record | length > 0 | ||
|
|
||
| - name: Create dictionary of variable names by sys_id | ||
| ansible.builtin.set_fact: | ||
| variable_name_dict: "{{ dict(variable_names.record | map(attribute='sys_id') | zip(variable_names.record | map(attribute='name'))) }}" | ||
| cacheable: true | ||
| when: variable_names.record | length > 0 | ||
|
|
||
| - name: Combine mappings with variable details | ||
| ansible.builtin.set_fact: | ||
| variable_combined: >- | ||
| {{ | ||
| variable_details.record | map( | ||
| 'combine', { | ||
| 'request_item': (variable_mappings.record | selectattr('sc_item_option.value', 'equalto', item.sys_id) | map(attribute='request_item.value') | first) | ||
| } | ||
| ) | list | ||
| }} | ||
| loop: "{{ variable_details.record }}" | ||
| loop_control: | ||
| label: "{{ item.sys_id }}" | ||
| when: variable_details.record | length > 0 | ||
|
|
||
| - name: Combine variable names and values grouped by RITM | ||
| ansible.builtin.set_fact: | ||
| ritm_variables: >- | ||
| {{ | ||
| ritm_variables | default({}) | combine({ | ||
| item.request_item: (ritm_variables[item.request_item] | default([])) + [{ | ||
| 'name': variable_name_dict[item.item_option_new.value], | ||
| 'value': item.value | ||
| }] | ||
| }) | ||
| }} | ||
| loop: "{{ variable_combined }}" | ||
| loop_control: | ||
| label: "{{ item.item_option_new.value }}" | ||
| when: variable_combined | length > 0 | ||
|
|
||
| - name: Build enriched_event structure with initial data | ||
| ansible.builtin.set_fact: | ||
| enriched_event: >- | ||
| {{ | ||
| { | ||
| 'req_sys_id': req_sys_id | default('Unknown Request ID'), | ||
| 'ritm_details': ritm_details | default([]), | ||
| 'ritm_variables': ritm_variables | default({}), | ||
| } | ||
| }} | ||
| - name: Nest RITM variables into RITM details | ||
| ansible.builtin.set_fact: | ||
| enriched_event: >- | ||
| {{ | ||
| enriched_event | combine({ | ||
| 'ritm_details': enriched_event.ritm_details | map( | ||
| 'combine', { | ||
| 'variables': enriched_event.ritm_variables[item.sys_id.value] | default([]) | ||
| } | ||
| ) | list | ||
| }) | ||
| }} | ||
| loop: "{{ enriched_event.ritm_details }}" | ||
| loop_control: | ||
| label: "{{ item.sys_id.value }}" | ||
|
|
||
| - name: Consolidate all facts and original event into set_stats | ||
| ansible.builtin.set_stats: | ||
| data: | ||
| enriched_event: "{{ enriched_event }}" | ||
| original_event: "{{ ansible_eda.event | default({}) }}" | ||
|
|
||
| - name: Display consolidated enriched_event | ||
| ansible.builtin.debug: | ||
| var: enriched_event | ||
