add details

content/docs/external/frequently_asked_questions.md

@@ -2,6 +2,8 @@
 title: Frequently Asked Questions (FAQs)
 ---
 
+# Frequently Asked Questions
+
 {{< expand "First Question" ">" >}}
 Some answer to the first question
 {{< /expand >}}

content/docs/external/troubleshooting_guide.md

@@ -2,10 +2,16 @@
 title: Troubleshooting guide
 ---
 
-# Problems with Authentication
+# Troubleshooting guide
+
+## Problems with Authentication
+
+If you have problems with registration or logging in to the app, proceed with the following steps suitable for your device. 
+
+If the problem persists, contact our support team tourmanager@mail.com
 
 {{< tabs "uniqueid" >}}
-{{< tab "MacOS" >}} # MacOS Solution {{< /tab >}}
-{{< tab "Linux" >}} # Linux Solution {{< /tab >}}
-{{< tab "Windows" >}} # Windows Solution {{< /tab >}}
+{{< tab "Android app" >}} # Steps for the Android device {{< /tab >}}
+{{< tab "IOS app" >}} # Steps for the IOS device {{< /tab >}}
+{{< tab "Website" >}} # Steps for the browser {{< /tab >}}
 {{< /tabs >}}

content/docs/internal/product-requirement-doc.md

@@ -1,8 +1,9 @@
 ---
-title: Product Requirement Document
+title: Software Development Plan
 ---
+# Software Development Plan
 
-# Problems the software will solve
+## Problems the software will solve
 
 The main goal of the project is to connect managers and guides for faster and more comfortable communication.
 
@@ -11,23 +12,22 @@ It will solve the next problems:
 - Difficult сollaboration between managers and guides.
 - Long process for booking excursions and low application coverage.
 
-# The development approach
+## The development approach
 
-## Agile model
+### Agile model
 
 Since the project is a startup, the best development solution would be a fast and incremental method such as Agile.
 
-## The order of software development
+### The order of software development
 
 |  Project Roadmap  |
 | :---------------: | --------------------------------- | ----------- |
 |       Dates       | List of features                  | Stage       |
-| :---------------- | :------                           | :----:      |
 |   13.05 - 19.05   | Setting up architecture and SI/SD | Development |
 |   20.05 - 26.05   | Registration and Log in screens   | Analytics   |
 |        ...        | ...                               | ...         |
 
-# Roles for the project and each team member's responsibilities
+## Roles for the project and each team member's responsibilities
 
 - Petr Ivanov (p.ivanov@gmail.com) - Client
 

content/docs/internal/stakeholder-analysis-report.md

@@ -2,13 +2,15 @@
 title: Stakeholder Analysis Report
 ---
 
-# Some excursion agency:
+# Stakeholder Analysis Report
 
-- They have a pool of guides of more than 30 people
-- About 10 excursions a day are actively conducted
-- For communication, we need to prepare a presentation for their management department with all the preliminary statistics and approximate release dates.
+## Stakeholders:
 
-# Another excursion company at the museum:
+Excursion Agencies/Managers and Guides
 
-- They have 3 permanent employees who often forget about scheduled excursions.
-- ...
+## Communication strategy:
+
+- Regular Updates: Provide regular updates on new features, enhancements, and best practices to ensure that managers are utilizing the platform to its full potential.
+- Training Sessions: Offer training sessions to educate managers on how to effectively use TourManager for excursion distribution and guide assignment.
+- Feedback Mechanism: Solicit feedback from managers to understand their pain points and suggestions for improvement, and communicate how their input is being considered in platform updates.
+- Support Resources: Provide access to online resources, tutorials, and customer support channels to address any questions or issues that managers may encounter.