Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

Help Center: show "loading" instead of "Nothing found" in chat history window #97170

Closed
alshakero opened this issue Dec 6, 2024 · 3 comments · Fixed by #97181
Closed

Help Center: show "loading" instead of "Nothing found" in chat history window #97170

alshakero opened this issue Dec 6, 2024 · 3 comments · Fixed by #97181
Assignees
@alshakero
Labels
[Feature] Help Center The new integrated Help Center in Calypso that provides support tools on all screens. Needs triage Ticket needs to be triaged Next Steps/Help Center V1 [Pri] High Address as soon as possible after BLOCKER issues [Status] Auto-allocated [Status] Escalated to Product Ambassadors [Type] Bug

Comments

@alshakero
Copy link
Member

Quick summary

Currently, the Help Center shows "Nothing found" instead of a loading indication in the chat history window. It's a bit unpleasent and easy to fix.

Steps to reproduce

  1. Open the Help Center.
  2. Click History

What you expected to happen

A "Nothing found" message is briefly shown.

What actually happened

A loading indicator should be shown instead.

Impact

One

Available workarounds?

No but the platform is still usable

If the above answer is "Yes...", outline the workaround.

No response

Platform (Simple and/or Atomic)

No response

Logs or notes

No response
@alshakero alshakero added [Feature] Help Center The new integrated Help Center in Calypso that provides support tools on all screens. [Type] Bug Needs triage Ticket needs to be triaged Next Steps/Help Center V1 labels Dec 6, 2024
@github-actions github-actions bot added [Status] Escalated to Product Ambassadors [Pri] High Address as soon as possible after BLOCKER issues labels Dec 6, 2024
@github-actions GitHub Actions
Copy link

github-actions bot commented Dec 6, 2024

This issue could use some more labels, to help prioritize and categorize our work. Could you please add at least a [Type], a [Feature], and a [Pri] label?

@alshakero alshakero mentioned this issue Dec 6, 2024
Merged
@alshakero alshakero self-assigned this Dec 6, 2024
@alshakero
Copy link
Member Author

PR: #97181

@supernovia
Copy link
Contributor

Ah thank you @alshakero ! Since you're assigned I'll go ahead and mark this as Triaged, but if you need any testing/triaging from PAs just let us know. Cheers!

@supernovia supernovia moved this from Needs Triage to Triaged in Automattic Prioritization: The One Board ™ Dec 7, 2024
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees

@alshakero alshakero

Labels
[Feature] Help Center The new integrated Help Center in Calypso that provides support tools on all screens. Needs triage Ticket needs to be triaged Next Steps/Help Center V1 [Pri] High Address as soon as possible after BLOCKER issues [Status] Auto-allocated [Status] Escalated to Product Ambassadors [Type] Bug
Projects
Automattic Prioritization: The One Board ™
Archived in project
Milestone
No milestone
Development

Successfully merging a pull request may close this issue.

Help Center: Show a spinner instead of "nothing found" Automattic/wp-calypso
3 participants
@supernovia @alshakero @matticbot