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Update Introduction in README.md
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manojjahgirdar authored May 27, 2021
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# voicebot-on-whatsapp-using-watson-services

In this code pattern, we will [create something] using [technologies] and [components]. [Explain briefly how things work]. [Give acknowledgements to others if necessary]
Conversational AI VoiceBots are helping businesses automate repetitive, time-consuming queries and are giving your team more time to tackle more complex, high priority strategic tasks, while still ensuring that the customers are engaged. Chatbots that take in voice input can ingest, analyze, interpret, and respond to customer inquiries, with the end goal of either being able to answer a customer’s question in real-time or being able to continue a textual exchange with the customer to clarify the question at hand.

When you have completed this code pattern, you will understand how to:
In this code pattern, We will build a methodology using which the user will be able send his/her queries over voice on whatsApp and get a reply from Watson Assistant. The query from the user is sent to the Watson Speech to Text service through a custom application. The output from the Watson Speech to Text service is then feed to Watson Assistant. Watson Assistant replies back to the user with an appropriate reply.

* [goal 1]
* [goal 2]
* [goal 3]
* [goal 4]
When you have completed this code pattern, you will understand how to:
* Use Watson Speech to Text service.
* Use Watson Assistant service.
* Integrate WhatsApp with Watson services.
* Handle queries sent over voice on WhatsApp.

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![architecture](doc/source/images/Architecture.png)
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## Summary
In this Code Pattern you learned to create a chatbot using Watson Assistant which securely verifies user identity using SMS OTP authentication and interacts to display confidential information.

In this Code Pattern you learned how to create a WhatsApp Chatbot that take in voice input and get a reply from Watson Assistant. We used WhatsApp, Watson Speech to text, Watson Assistant and a custom python application to build this solution.


## Questions
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