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Update README.md
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balajikadambi authored Jun 16, 2021
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Expand Up @@ -6,8 +6,8 @@ A Voicebot is useful in many scenarios where typing is not a convenient option:
- Elderly customers find it more convenient to speak than to type. Some customers have better spoken language skills than written language skills. They find it easier to use VoiceBots.
- Delivery executives on the move with a need to update systems.

In this code pattern, you will look a scenario where a customer who speaks `Brazilian Portuguese` interact with a customer care center using `WhatsApp`.
A framework is built using which the user will be able send queries using speech on WhatsApp and get a reply from Watson Assistant. The query from the user is sent to the Watson Speech to Text service through a custom application. The output from the Watson Speech to Text service is then fed into Watson Assistant. Watson Assistant understands the query with the help of the built-in support for `Brazilian Portuguese` and responds back to the user with an appropriate reply.
In this code pattern, you will look a scenario of a customer who speaking `Brazilian Portuguese` interact with a customer care center with `WhatsApp`.
A framework is built using which the user will be able send queries using speech on WhatsApp, and then get a response from Watson Assistant. The query from the user is sent to the Watson Speech to Text service through a custom application. The output from the Watson Speech to Text service is then fed into Watson Assistant. Watson Assistant understands the query with the help of the built-in support for `Brazilian Portuguese` and responds back to the user with an appropriate reply.

When you have completed this code pattern, you will understand how to:
* Use Watson Speech to Text service.
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