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This repository contains the implementation of the TMForum Service Problem Management NaaS Orchestrator that was demonstrated at TM Forum DTWS 2020

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TMForum-NaaS-Orchestrator

This repository contains the implementation of the TMForum Service Problem Management NaaS Orchestrator that was demonstrated at TM Forum DTWS 2020

Summary

This package supports the following operations as defined in the TM Forum Service Problem Management API specification

  • Register Listener
  • Unregister Listener
  • Create Service Problem
  • Retrieve Service Problem
  • Update Service Problem
  • Service Problem Create Notification
  • Service Problem State Change Notification
  • Service Problem Attribute Value Change Notification

Register Listener

A Listener must supply both a callback and a query parameter in the registration request. The callback parameter must be a URL that matches the following pattern: ^https?://+ The query parameter must contain one or more of the following terms (in any order), separated by the & character:

  • affectedLocation.id=<Location-UUID>
  • affectedResource.id=<Resource-UUID>
  • affectedService.id=<Service-UUID>
  • serviceProblem.id=<serviceProblem-UUID>

Where Location-UUID, Resource-UUID, Service-UUID and ServiceProblem-UUID are values that must be present in the id column of the Place, Resource, Service and ServiceProblem tables respectively.

Notifications will then be issued to the callback URL for any creation or update of service problems that match all of the given terms.

If the query parameter is set to serviceProblem.id=00000000-0000-0000-0000-000000000000, then a dummy Service Problem Information Required Notification is issued to the provided callback URL every 30 seconds for a hour, or until the Listener is deleted (whichever comes first).

Multiple separate Listeners may be registered with the same callback URL, but only one notification will be issued; each separate Listsner must be separately unregistered.

References

The following attributes of a serviceProblem are defined as ref or array of ref objects in the TM Forums API Specification:

  • affectedLocation
  • affectedResource
  • affectedService
  • originatoryParty
  • parentProblem
  • relatedParty
  • responsibleParty
  • rootCauseResource
  • rootCauseService
  • underlyingProblem

For all of these, both the id and the href values must be provided. If the href indicates that the referenced object is managed by this Cortex instance (see Localisation), then the id value must be a UUID that is present in the id column of the Party, Place, Resource, Service or ServiceProblem table as appropriate.

Notification Receipt Handling

Upon receipt of a Service Problem Creation Notification, Cortex will create a local service problem, with the received service problem as an underlying service problem. The local service problem will be linked to affected services based upon data in the Inventory table, and appropriate notifications will be issued to any registered listeners. Updates to the recived service problem (via service problem attribute value changed notifications or service problem state change notifications) will result in corresponding updates to the local service problem.

Installation

Database table creation

Create database tables by running the SQL scripts in the package. Note that the Alarms and Invetory tables must exist in the same database, and all of the other tables must also exist the same database, but these may be two different databases or the same.

Studio Package Creation

Download the Studio Package file and Import it into your Cortex Environment. Don't forget to apply rights using the Studio Authorization module.

Localisation

The following subtasks provide localisation information for the implementation; these must be reviewed and modified appropriately:

  • TMF-Open-Database - this opens the database that contains all the tables except the Alarm and Inventory tables. If the CTX-Configuration-Store package is installed, then the database connection string may be configured in the ConnectionString parameter in the TMF656 Area; otherwise, update the initial value of the l_Connection-String variable in the subtask
  • TMF-Get-Host-URI - this returns the host URL and host port which support operations on objects (it identifies whether a href is local to this Cortex instance or not). If the CTX-Configuration-Store package is installed, then the host name string may be configured in the Host_Name parameter in the TMF656 Area, and the port number in the Port_Numberparameter in the TMF656 Area; otherwise, update the initial values of the o_host-uri and o_host-port variables in the subtask
  • Catalyst-Open-Database - this opens the database that contains the Alarm and Inventory tables. If the CTX-Configuration-Store package is installed, then the database connection string may be configured in the ConnectionString parameter in the DTWS-2020 Area. Otherwise, update the default value of the l_Connection-String variable in the subtask

๐Ÿ‘ Enjoy! ๐Ÿ˜‰

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This repository contains the implementation of the TMForum Service Problem Management NaaS Orchestrator that was demonstrated at TM Forum DTWS 2020

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