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Merge pull request #141 from MicrosoftDocs/main
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garycentric authored Aug 15, 2024
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Expand Up @@ -3,8 +3,8 @@ title: Access is Denied Error was Thrown by the RPC Runtime
author: bradhugh
ms.author: bradhugh
manager: tpolitis
audience: ITPro
ms.topic: article
audience: ITPro
ms.topic: article
ms.service: remote-connect-tool
ms.localizationpriority: medium
description: 'Access is denied error (0x5) was thrown by the RPC runtime.'
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Expand Up @@ -3,8 +3,8 @@ title: Microsoft Remote Connectivity Analyzer Tool
author: bradhugh
ms.author: bradhugh
manager: tpolitis
audience: ITPro
ms.topic: article
audience: ITPro
ms.topic: article
ms.service: remote-connect-tool
ms.localizationpriority: medium
description: Description and IP address ranges of the Microsoft Remote Connectivity Analyzer (RCA) tool
Expand All @@ -17,7 +17,7 @@ This content is intended to address specific issues called out by the Microsoft

The Microsoft Remote Connectivity Analyzer tool is available at [Microsoft Remote Connectivity Analyzer](https://go.microsoft.com/fwlink/?linkid=154308). The tool is web-based, and is designed to help IT Administrators troubleshoot connectivity issues that affect their Microsoft 365, Teams, and Exchange Server deployments. The tool simulates several client logon and mail flow scenarios. When a test fails, many of the errors have troubleshooting tips to assist the IT Administrator to correct the problem.

The Microsoft Remote Connectivity Analyzer tool uses a specific set of IP addresses to perform these communications, those IP addresses and all of the URL and IP address information for Office 365 can be found in this documentation: [Office 365 URLs and IP address ranges](https://go.microsoft.com/fwlink/?linkid=532912). The Microsoft Remote Connectivity Analyzer tool ranges are part of the Microsoft 365 Common and Office Online section, specifically ID 46 in the documentation. While not mentioned explicitly, if you are testing SMTP, POP or IMAP you will also need to allow access to those relevant ports from the same IP address ranges.
The Microsoft Remote Connectivity Analyzer tool uses a specific set of IP addresses to perform these communications, those IP addresses and all of the URL and IP address information for Office 365 can be found in this documentation: [Office 365 URLs and IP address ranges](https://go.microsoft.com/fwlink/?linkid=532912). The Microsoft Remote Connectivity Analyzer tool ranges are part of the Microsoft 365 Common and Office Online section, specifically ID 46 in the documentation. While not mentioned explicitly, if you are testing SMTP, POP or IMAP you will also need to allow access to those relevant ports from the same IP address ranges.

> [!NOTE]
> At this time the Microsoft Remote Connectivity Analyzer tool doesn't support Microsoft 365 Government environments (GCC or GCC High).
Expand All @@ -39,9 +39,9 @@ Remote Connectivity Analyzer is a free connectivity test platform for cloud-base
- [Office 365](https://testconnectivity.microsoft.com/tests/o365)

- [Exchange Server](https://testconnectivity.microsoft.com/tests/exchange)

- [Microsoft Teams](https://testconnectivity.microsoft.com/tests/teams)

- [Skype for Business Server](https://testconnectivity.microsoft.com/tests/skype)


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