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Ruchika-mittal01 authored Dec 12, 2024
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Expand Up @@ -14,54 +14,56 @@ search.appverid: MET150
ms.topic: article
ms.service: viva-glint
ms.localizationpriority: high
ms.date: 02/21/2024
ms.date: 12/12/2024
---

# Change survey item IDs for expired survey cycles

> [!IMPORTANT]
> The platform feature allowing admins to change survey item ID numbers releases on March 9, 2024.
Comparing survey trend is essential to tracking focus area progress – overall employee engagement - over time. When a survey is retired, you can still use the data for an item from that survey as a comparison in a new survey which uses the identical item by changing the item ID.
Comparing survey trend is essential to tracking focus area progress – overall employee engagement - over time. You can still use item data from a retired survey as a comparison in a new survey which uses the identical item. You need to change the item ID.

> [!IMPORTANT]
> The term "survey item" refers to any *question* or *statement* posed to a survey taker.
## Viewing the survey item ID

You need to know if any items from an expired survey are still being used and then compare their IDs.
You need to know if any items from an expired survey are being used and then compare their IDs.

There are two ways to view an item ID:

- From the Question Library feature
- From the admin dashboard, select **Configure** and then **Question Library**.
### View the item ID from the Question Library

:::image type="content" source="../../media/glint/setup/question-id-view.png" alt-text="Screenshot of how an item ID is displayed.":::
From the admin dashboard, select **Configure** and then **Question Library**.

- The item ID can also be seen within the *Questions* page in Program Summary.
- From the admin dashboard, select **Configure** and then **Survey Programs**.
- Within the survey cycle, navigate to the **Questions** page in *Program Summary*. Select **Edit Question** and a slider window opens.
- You'll see the *Question ID* above the *Language* section. This ID applies to all active, upcoming, and completed surveys.
:::image type="content" source="../../media/glint/setup/question-id-view.png" alt-text="Screenshot of how an item ID in the Question Library.":::

> [!NOTE]
> The Question ID isn't editable for active surveys.
### View the Item ID from the Questions page

## Editing an expired ID for use in an upcoming cycle
1. From the admin dashboard, select **Configure** and then **Survey Programs**.
2. Within the survey cycle, in the **Program Summary** section, navigate to the **Questions** page.
3. Select the question row to reveal the **Edit Question** slider window.
4. You see the **Question ID** toward the top of the panel. The ID applies to all active, upcoming, and completed surveys.

> [!CAUTION]
> Change an ID only if you’ve discovered that survey trends are broken because one or more different items IDs were used in this cycle – this means the question/item is identical, but the ID is not.
:::image type="content" source="../../media/glint/setup/view-question-id.png" alt-text="Screenshot of an item ID on the Questions page of Program Summary.":::

## Edit an expired ID to use in an upcoming cycle

1. From the admin dashboard, select **Configure** and then **Survey Programs**.
1. Selected the **Completed surveys** tab and then the **Questions** row to view the questions from that survey.
1. On the *Questions* page, hover over the ellipses to display the dropdown menu. Select **Change Question ID** and a *Change Question ID* dialog box displays.
When changing a Question ID, you chose a question from the survey program that you want to use instead of it. Question IDs aren't editable for active surveys.

> [!CAUTION]
> Change an ID only if you’ve discovered that survey trends are broken - the items are identical, but the IDs are not.
1. From the admin dashboard, select **Configure** and then **Survey Programs**.
1. Select the **Completed surveys** tab and then the survey. Be sure the survey status shows *Completed*.
1. Now select **Survey Questions.**
1. On the **Questions** page, hover over an item row to reveal the ellipsis. Select **Change Question ID.**

:::image type="content" source="../../media/glint/setup/change-question-id.png" alt-text="Screenshot of the dropdown box for completed survey cycles.":::

> [!IMPORTANT]
> If your survey items are translated into different languages, export the survey details before proceeding, so you’ll have a record of your translations.
4. Be sure the **Current question type, name and ID** are as expected.
1. Choose an item from the survey program that you want to use from the dropdown box.
1. Select **Change** to commit your selection.
1. When the dialog box closes, select **Save Changes**.
1. After these steps are complete, you'll see a *Changes Pending* notification on the item line.
1. Select **Save**.
> If your survey items are translated into different languages, export the survey details before proceeding, so there is a record of your translations.
1. The **Change Question ID** dialog box displays.

:::image type="content" source="../../media/glint/setup/change-id-box.png" alt-text="Screenshot of the Change Question ID dialog box.":::

1. Follow the onscreen guidance and then select **Change.**
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