| description |
|---|
An extension for the existing production-ready WhatsApp App. |
The WhatsApp Sandbox app allows you quickly test Rocket.Chat integration with WhatsApp within a sandbox environment. In this test environment, you can test sending messages and templates and receive a webhook.
{% hint style="info" %} This app is not intended for production use. It is only intended for testing purposes. For production use, please use the official WhatsApp integration. {% endhint %}
{% hint style="warning" %} You must have the Omnichannel feature enabled, as well as have agents and managers assigned in order to receive and send Omnichannel messages**.** {% endhint %}
- Get a Test API key from 360Dialog. You can get one by following the steps mentioned here.
- Once you have a Sandbox API key, you can update the app setting with the API key (From Administrator -> Apps -> Installed -> Whatsapp Sandbox -> Settings).
- You can then start sending messages from WhatsApp to Rocket.Chat.
{% hint style="info" %}
To get any support, please run the /whatsapp-sandbox support command.
{% endhint %}
{% content-ref url="whatsapp-sandbox-installation.md" %} whatsapp-sandbox-installation.md {% endcontent-ref %}
{% content-ref url="whatsapp-sandbox-configuration/" %} whatsapp-sandbox-configuration {% endcontent-ref %}
{% content-ref url="whatsapp-sandbox-configuration/delete-whatsapp-sandbox.md" %} delete-whatsapp-sandbox.md {% endcontent-ref %}
{% content-ref url="whatsapp-sandbox-agents-guide.md" %} whatsapp-sandbox-agents-guide.md {% endcontent-ref %}