C'ville Civic Innovation Day

Civic Innovation Day/Existing Tools.md

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+# Existing Resources #
+
+## Albemarle County Sources ##
+
+* [Current Complaint Submission Form](http://www.rivanna-stormwater.org/idde_report.htm) for suspected illicit discharge
+ * Currently this doesn't address the need for easy tools for 
+ * high quality reports
+ * more reports
+ * more citizen involvement / public attention given to the issue.
+ * [definition of what constitutes illicit discharge](https://www.albemarle.org/department.asp?department=water&relpage=4257)
+ * plus [more info from Williamsburg](http://www.williamsburgva.gov/government/department-i-z/public-works-and-utilities/stormwater-management/illicit-dumping-into-stormdrains)
+ * they accept reports by email or phone
+
+## Apps ##
+
+### Water Specific ###
+
+ * [Muddy Water Watch](http://www.muddywaterwatch.com/)
+ * used in North Carolina
+ * app for [Apple](https://itunes.apple.com/us/app/muddy-waters-watch/id1092256794?mt=8&ign-mpt=uo%3D4) and [Google](https://play.google.com/store/apps/details?id=com.statcrew.muddywaterwatch&utm_source=global_co&utm_medium=prtnr&utm_content=Mar2515&utm_campaign=PartBadge&pcampaignid=MKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1)
+ * searchable online [list of reports](http://www.muddywaterwatch.com/incident_reports)
+ * [map](http://www.muddywaterwatch.com/incident_reports/map_view) of report locations
+ * [ArcGIS for Water](http://solutions.arcgis.com/utilities/water/help/illicit-discharge-trace/)
+ * Used to trace sources of identified pollution
+ * CSV export from custom webapp
+ * [Marine Defenders](http://www.marinedefenders.com/oilpollutionfacts/illegal.php) 
+ * primarily New Jersey scope, but can be used elsewhere
+ * only an [Apple](http://itunes.apple.com/us/app/marine-defenders/id540964894?mt=8&ls=1) app
+ * reports sent to [National Response Center](http://nrc.uscg.mil/)
+ * good [report map](http://www.marinedefenders.com/mapping/)
+ * [lots](http://www.marinedefenders.com/oilpollutionfacts/toxin.php) of [education](http://www.marinedefenders.com/marinedebrisfacts/index.php) [resources](http://www.marinedefenders.com/marinedebrisfacts/index.php)
+ * [Creekwatch](https://www.scientificamerican.com/citizen-science/creek-watch/) lets people take a pictures of watershed and data is sent to IBM. Maybe can be used to spot erosion with quick user test before sending. Incentive program?
+ * [SWPPPTrack](http://www.stormwatersimplified.com/)
+ * generally available product
+ * designed for trusted agents (e.g. employees), but could be expanded to citizens
+ * note: the same app could be used by both county employees and citizens, just using different feature sets
+
+### More General ###
+
+ * [TrashOut](https://www.trashout.ngo/mobile-app?hl=en)
+ * citizen reporting of illegal trash dumping
+ * global scope
+ * no governmental tie - purely public accountability
+ * excellent UI
+ * apps for [Windows](https://www.windowsphone.com/en-us/store/app/trashout/dc93925e-55ee-4208-89e1-0451048da240), [Apple](https://itunes.apple.com/en/app/trashout/id501471692), and [Google](https://play.google.com/store/apps/details?id=me.trashout)
+ * compiled [statistics](https://www.trashout.ngo/statistics) and ["TrashMap"](https://www.trashout.ngo/trashmap) with lots of reports in southern Maryland
+ * [Maryland DOE Integrated Report Water Quality Assesment Maps](http://www.mde.state.md.us/programs/Water/TMDL/Integrated303dReports/Pages/ImpairmentMaps.aspx_) can be a interesting way to gathering data, but more importantly, visualizing data.
+
+# Ensuring Informed Input #
+
+Thougts about how to help people understand the issues before submitting data/reports.
+
+Also helps tackle the issue of "bettering" input and filtering input to most relevant data -- educated users give more useful data. 
+
+* Infographics
+* Mandatory education
+* [Example](https://www.zooniverse.org/projects/povich/milky-way-project/classify) of a project with good best practices
+
+# Notes #
+
+ * Citizen-involved projects almost always do better / last longer when the users are given tangible results from their contributions
+ * Incentive system - maybe partnerships with local businesses, e.g. "report X number of positively identified spills and get $15 gift card to ___"
+ * possible reward for consistently accurate reports -- if a user's reports are verifiably high-quality and/or lead to more positive hits by inspectors, rewarding those users can encourage high-quality reports. 
+ * Citizen Science Platforms can be a useful tool for learning how to best entice a community to participate, how to engage them, and how to shap the experience 
+ *[SciStarter](https://scistarter.com/citizenscience.html)

Civic Innovation Day/Notes.rtf

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+\f0\b\fs24 \cf0 Albemarle County Water Resources Program\
+
+\i Civic Innovation Day Challenge\
+
+\i0\b0 06-03-2017\
+\
+
+\i Notes from Design Thinking Process
+\i0 \
+\
+
+\b Who\
+
+\b0 (stakeholders / users)\
+\
+Alb. Co. citizens\
+Squirrels\
+Property Owners\
+Broadly: Anyone\
+Political stake\
+Fish / Outdoors folk\
+Conservation-minded local citizens (CMLC)\
+The unaware\
+Alb county Govt.\
+\
+
+\b What:\
+
+\b0 Illicit discharge\
+Erosion\
+\
+
+\b Where:\
+
+\b0 Urban\
+Rural\
+\
+
+\b Why: \
+
+\b0 See the \'93Empathy Map!\'94\
+Stakeholder = Alb. County Government\
+\
+
+\b Problem statements\
+
+\b0 \
+
+\i\b Stakeholder:\
+
+\i0\b0 Alb. County Gov\'92t (environmental services)\
+\
+
+\i\b Needs to:\
+
+\i0\b0 Gather citizen input\
+Increase population who knows about illicit discharge and implications\
+Gather more high quality data\
+Gather and organize data with care\
+Create more connections in community and environment\
+Involve and education\
+\
+
+\i\b In order to / so that / Because\
+
+\i0\b0 Prioritize efforts to respond to illicit discharge\
+Number of people reporting increase and community who reports are more diverse\
+They can better inform implementation approach and decision making\
+generate energy and inclusion in process\
+People might care and participate\
+\
+
+\b Considering the above: How might we \'85. ?\
+
+\b0 \
+Tap into life omg learning mindset in Chville/Alb\
+Get investigative journalism involved\
+- Help ID heigh quality data\
+- A dedicated job approach\
+Social media campaigns\
+Parent w/non-profits\
+Raise awareness of detrimental activities\
+- Provide context / find ways to get the message out\
+Plan for curating raw data / Open Gov\'92t approach\
+Make public / public awareness of negative activities\
+Inform as to legal requirements placed on Gov\'92t\
+- Water Protection Ordinance\
+- Simplify the info\
+Providing a faster and easier approach is valuable\
+\
+
+\b Potential Measures:\
+\
+
+\b0 Survey response\
+Use / Analytics\
+Reports / Data\
+Bacteria / Bugs\
+}