Over 3 years experience in SaaS product development, involved in all phases of typical SDLC. With software engineering background and delicate business mind, I leverage technology to serve business. So far, I have managed multiple projects from different business domains, most of the features were built from scratch and rolled out successfully. I enjoyed the fast-paced environment, fostering product innovation. Especially empowered to drive products grow business and make society better.
• Short-term: Keep focus on solid driving product growth, fostering product innovation, handling multi-projects in a fast-paced environment to become Associate Product Manager.
• Long-term: Become Senior Product Manager as a leader and drive regional growth business around South East Asia.
• Experienced in the Product company, from Ecommerce, Marketing, CS, Sales to Supply Chain, Warehouse, Logistics, Accounting departments through Ecosystem (CustomerWeb/App, CRM, CSC, SalesApp, MKT, SCM, WMS, WMSApp, LMS, RiderApp, ACC).
• Strong in User-centric design thinking, Data-driven decision-making, Product innovation and Operation optimization.
• Proficient in Product-project management, Mockup design, Brainstorming with Stakeholders, Competitor research, Technical aspects and Depth knowledge of Agile-Scrum, ART process, and cross-team integrations.
• Familiar with tools Jira, Confluence, Visily, Miro, ChatGPT, Drawio, Balsamiq, GA4, PowerBI, Postman, Swagger, Outlook, O365, etc.
• Attitude: Responsible, detail-oriented, goal-driven person, work-ethic, patient, willing to learn, self-motivated.
• Abilities: Quick-adaptability, key opinion leader, interpersonal communication, observation, strategy thinking, independence, customer empathy, teamwork, problem-solving.
• Vietnamese (Native)
• English (Professional working proficiency)
• Chinese (Elementary proficiency)
• Korean (Elementary proficiency)
• Thai (Elementary proficiency)
• Khmer (Elementary proficiency)
