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This project aims to better understand customers and their experience with the airline. For this, a collection of user reviews was done by web scraping and then a sentiment analysis of these reviews.

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YamanAlBochi/Sentiment-Analysis-and-Predictive-Model-project-for-a-Commercial-Flight-company

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Sentiment-Analysis-and-Predictive-Model-project-for-a-Commercial-Flight-company

Task 1:

  • applying webscraping in unstructured data.

  • analyzing customer reviews using sentimental analysis to sort positive and negative reviews.

  • preparing a powerpoint representation to highlight our insights and analysis.

Task 2:

  • creating a classification model to predict customer buying behaviour.

  • preparing a powerpoint representation to highlight our insights and analysis.

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This project aims to better understand customers and their experience with the airline. For this, a collection of user reviews was done by web scraping and then a sentiment analysis of these reviews.

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sentiment-analysis

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