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The file upload feature in OTRS and ((OTRS)) Community...

Moderate severity Unreviewed Published Jun 6, 2024 to the GitHub Advisory Database

Package

No package listed— Suggest a package

Affected versions

Unknown

Patched versions

Unknown

Description

The file upload feature in OTRS and ((OTRS)) Community Edition has a path traversal vulnerability. This issue permits authenticated agents or customer users to upload potentially harmful files to directories accessible by the web server, potentially leading to the execution of local code like Perl scripts.
This issue affects OTRS: from 7.0.X through 7.0.49, 8.0.X, 2023.X, from 2024.X through 2024.3.2; ((OTRS)) Community Edition: from 6.0.1 through 6.0.34.

References

Published by the National Vulnerability Database Jun 6, 2024
Published to the GitHub Advisory Database Jun 6, 2024

Severity

Moderate

CVSS overall score

This score calculates overall vulnerability severity from 0 to 10 and is based on the Common Vulnerability Scoring System (CVSS).
/ 10

CVSS v3 base metrics

Attack vector
Network
Attack complexity
Low
Privileges required
Low
User interaction
Required
Scope
Unchanged
Confidentiality
None
Integrity
High
Availability
Low

CVSS v3 base metrics

Attack vector: More severe the more the remote (logically and physically) an attacker can be in order to exploit the vulnerability.
Attack complexity: More severe for the least complex attacks.
Privileges required: More severe if no privileges are required.
User interaction: More severe when no user interaction is required.
Scope: More severe when a scope change occurs, e.g. one vulnerable component impacts resources in components beyond its security scope.
Confidentiality: More severe when loss of data confidentiality is highest, measuring the level of data access available to an unauthorized user.
Integrity: More severe when loss of data integrity is the highest, measuring the consequence of data modification possible by an unauthorized user.
Availability: More severe when the loss of impacted component availability is highest.
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:H/A:L

EPSS score

0.044%
(12th percentile)

Weaknesses

CVE ID

CVE-2024-23793

GHSA ID

GHSA-cqhr-chmp-4x86

Source code

No known source code

Dependabot alerts are not supported on this advisory because it does not have a package from a supported ecosystem with an affected and fixed version.

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