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do-donts-pattern-tel-nos #595

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16 changes: 8 additions & 8 deletions src/content/docs/patterns/telephone-numbers.mdx
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Expand Up @@ -16,23 +16,23 @@ There are several display formats that describe how numbers should be shown and
:::do
- Separate the area code from the local number with a space.
- Split longer local numbers with a space for readability.
- Loose the preceding 0 when applying the calling from overseas format (+44 etc).
- Use a space after 5th digit on a mobile number for readability.
- Try to keep a number on one line where possible, without wrapping.
- Show numbers for customers to call in a different style to those they have provided
- Loose the preceding 0 when applying the calling from overseas format (+44 etc.).
- Use a space after the 5th digit on a mobile number for readability.
- Try to keep a number on one line without wrapping, where possible.
- Show numbers for customers to call in a different style to those they have provided.
:::

:::dont
- Push the area code and digits together.
- Format major city numbers like smaller town formats and vice versa.
- Push the area code and digits together without the space.
- Format major city numbers in the same way as smaller town numbers and vice versa.
- Show (0) in the calling from overseas format.
- Display phone numbers as links on devices that cannot make calls.
- Collect numbers without explaining why they are needed.
- Collect phone numbers without explaining why they are needed.
- Use a phone icon with the number - there is currently no phone icon within Nucleus.
- Disclose customer phone numbers to the public.
:::

### Special numbers
### Special numbers

To aid memorability, the patterns we use for freephone, non-geographical or emergency numbers are as follows:

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