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[SSL] Update troubleshooting.mdx #17055

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merged 3 commits into from
Oct 31, 2024
Merged

[SSL] Update troubleshooting.mdx #17055

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[SSL] Update troubleshooting.mdx
ngayerie Sep 24, 2024
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Update src/content/docs/ssl/edge-certificates/changing-dcv-method/tro…
KimJ15 Oct 1, 2024
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Add note about HTTP DCV to Rules docs
RebeccaTamachiro Oct 31, 2024
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9 changes: 9 additions & 0 deletions src/content/docs/ssl/edge-certificates/changing-dcv-method/troubleshooting.mdx
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Expand Up @@ -32,6 +32,15 @@ If you have issues while HTTP DCV is in place, review the following settings:
<Render file="dcv-path-security" />
:::

## Redirection

Enabling [Always Use HTTPS](/ssl/edge-certificates/additional-options/always-use-https/) does not impact the validation process.

In a [Partial (CNAME) setup](/ssl/edge-certificates/changing-dcv-method/#partial-dns-setup---action-sometimes-required) where you are managing the token on the origin side, please ensure that no redirection from HTTP to HTTPS occurs on the `/.well-known/*` path.

When using [Redirect Rules](/rules/url-forwarding/single-redirects/) the `/.well-known/*` path should be excluded from redirections.


## DNS settings and records

The errors below refer to situations that have to be addressed at the authoritative DNS provider:
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