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211chatbot

211 chatbot is an open source, volunteer project providing Sonoma County residents with 211 resources. The goal is to give residents easy/quick assistance with a plethora of situations such as emergencies, education, childcare, etc.

How to Contribute

We are currently seeking volunteers with the following skills or would like to grow the following skills:

  • Product Strategy (works w/ Community Champion)
    • Help partner with United Way
    • Help integrate product with current 211 services
    • Research grants to support SMS texting costs
  • Design
    • Research current user experience for 211 users
    • Design chatbot flow
  • Backend Engineering (Node.js/Express.js || Twilio || NLP w/ Python)
    • Set up SMS texting infrastructure
    • Implement chatbot flow
    • Add NLP to make bot more intelligent
  • Community Champion (works w/ Product Strategy)
    • Help partner with United Way
    • Help integrate product with current 211 services

How to Join

  • 📲 Join the Code for San Jose slack

  • 💻 Attend a Code for San Jose civic hack night meetup

  • 📖 Read the onboarding docs for the project here after receiving access

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Made with ❤️ by Code for San Jose

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