This page borrows parts of its contents from https://kubernetes.io/security/

We are extremely grateful for security researchers and users that report vulnerabilities to the Dynatrace Open Source Community. All reports are thoroughly investigated by a set of community members.

To make a report, submit your vulnerability to opensource@dynatrace.com. This allows triage and handling of the vulnerability within an appropriate timeframe and best effort. If you would like to use encryption for your message, please first reach out to request a PGP key.

• You think you discovered a potential security vulnerability in our Open Source projects
• You are unsure how a vulnerability affects our Open Source Projects
• You think you discovered a vulnerability in another project that our Open Source projects depends on. For projects with their own vulnerability reporting and disclosure process, please report it directly there.

• You need help tuning one of our our Open Source projects for security - please discuss this with the maintainers of said project
• You need help applying security-related updates
• Your issue is not security-related

Each report is acknowledged and analyzed by the security contacts within an appropriate timeframe. This will set off the Security Release Process.

Any vulnerability information shared with the Dynatrace Open Source Community stays within Dynatrace Open Source Community and will not be disseminated to other projects unless it is necessary to get the issue fixed.

A public disclosure date is negotiated by the Dynatrace Open Source Community and the bug submitter. We prefer to fully disclose the bug as soon as possible once a user mitigation is available. It is reasonable to delay disclosure when the bug or the fix is not yet fully understood, the solution is not well-tested, or for vendor coordination. The timeframe for disclosure is from immediate (especially if it is already publicly known) to a few weeks. For a vulnerability with a straightforward mitigation, we expect report date to disclosure date to be on the order of 7 days. The Dynatrace Open Source Community holds the final say when setting a disclosure date.

If you find a security-related bug in a Dynatrace Open Source project, we kindly ask you for responsible disclosure and for giving us appropriate time to react, analyze, and develop a fix to mitigate the found security vulnerability. The security contact will investigate the issue within an appropriate timeframe.

The team will react promptly to fix the security issue and its workaround/fix will be published along with a classification of the security issue.