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Crash free user/session clarification (#8406)
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* Crash free user/session clarification

Turned note about crash events not matching crash rates into an alert for more visibility.

* Update src/docs/product/releases/health/index.mdx
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ale-cota authored Nov 4, 2023
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8 changes: 7 additions & 1 deletion src/docs/product/releases/health/index.mdx
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Expand Up @@ -85,7 +85,7 @@ Depending on your "Display" selection, the sort options for the **Releases** pag

## Crashes {#crash}

A _crash_ is when the application had an explicit unhandled error or hard crash. You'll typically be able to view the corresponding issue that captures this event in [sentry.io](https://sentry.io), and errors that did not cause the end of the application should not be included. To search for crash events in **Discover** or on the **Issues** page, filter by `error.unhandled:true`. The number of unhandled events is not expected to match the number of crashed sessions because sessions are not subject to [inbound filters](/product/data-management-settings/filtering/) or [sampling](/platform-redirect/?next=/configuration/sampling/).
A _crash_ is when the application had an explicit unhandled error or hard crash. You'll typically be able to view the corresponding issue that captures this event in [sentry.io](https://sentry.io), and errors that did not cause the end of the application should not be included. To search for crash events in **Discover** or on the **Issues** page, filter by `error.unhandled:true`.

<Note>

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![Sort By: Crash Free Users dropdown](release_crash_free_users.png)

<Alert level="info">

Please note that the number of crashes is not expected to match the number of crashed sessions because sessions are not subject to [inbound filters](/product/data-management-settings/filtering/) or [sampling](/platform-redirect/?next=/configuration/sampling/).

</Alert>

### Crashed Users

The number of users that experienced a crash in the specified time range.
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