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chore(billing): Add more content to spend notifications (#11026)
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* chore(billing): Add more content to spend notifications

* fix

* Update docs/product/alerts/notifications/index.mdx

Co-authored-by: Liza Mock <liza.mock@sentry.io>

* Update docs/product/alerts/notifications/index.mdx

Co-authored-by: Liza Mock <liza.mock@sentry.io>

* Update docs/product/alerts/notifications/index.mdx

Co-authored-by: Liza Mock <liza.mock@sentry.io>

* update with feedback

---------

Co-authored-by: Liza Mock <liza.mock@sentry.io>
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dashed and lizokm authored Aug 13, 2024
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32 changes: 26 additions & 6 deletions docs/product/alerts/notifications/index.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -8,7 +8,7 @@ Sentry sends you notifications regarding workflow activities, [release deploys](

- [Workflow](#workflow-notifications): Activity involving user actions and state changes on issues. This includes activities such as issue resolution, assignment, comments, and regressions.
- [Deploy](#deploy-notifications): When a release you have commits on is deployed.
- [Spend](#spend-notifications): When you're getting close to spending your reserved volume, your quotas are depleted, and/or your on-demand budget is being put to use.
- [Spend](#spend-notifications): When you're getting close to spending your reserved volume, your quotas are depleted, and/or your pay-as-you-go budget is being put to use.
- [Weekly Reports](#weekly-reports): A summary of your organization's Sentry activity.

You can manage these notifications in **User Settings > Notifications**.
Expand Down Expand Up @@ -49,13 +49,33 @@ Sentry sends deploy notifications to users who have committed to the release tha

## Spend Notifications

By default, Sentry sends spend notifications to all owners of an organization when:
By default, Sentry sends spend notifications to all owners and billing members of an organization when:

- 80% of the organization's reserved volume (for errors, transactions, and/or attachments) has been depleted.
- The entire reserved volume and any on-demand budget for a category (such as errors, transactions, and/or attachments) has been depleted.
- 80% of the organization's on-demand budget has been used.
- 80% of the organization's reserved volume (such as errors, spans, and/or attachments) has been depleted.
- The entire reserved volume and any pay-as-you-go budget for a category (such as errors, spans, and/or attachments) has been depleted.
- 80% of the organization's pay-as-you-go budget has been used.

Learn more in the [full Quotas documentation](/pricing/quotas/).
Learn more in the [Pricing & Billing docs](/pricing/quotas/).

### Spend Notifications for Your Organization

Billing or owner members can set up their notification thresholds by going to: **Settings > Subscriptions > Notifications**.

![Notifications tab of Subscription settings page](./img/subscription_notifications_settings.png)

From here, you can customize the notification thresholds for your organization for when you're close to reaching one or both of the below:

- **Subscription Consumption**: Set the percentage of the quota usage threshold(s) that will trigger a notification.

- **Pay-as-you-go Consumption**: Set the percentage of the Pay-as-you-go usage threshold(s) that will trigger a notification.

### Personal Spend Notifications

Owner and billing members of an organization can also customize how they personally receive spend notifications. This can be done from the user's notification settings page:

1. Go to the [**Notifications**](https://sentry.io/settings/account/notifications/) page (in your **User Settings**).
2. Scroll to the **Spend** row and click on the cog wheel.
3. From the [**Spend Notifications**](https://sentry.io/settings/account/notifications/quota/) page, you'll be able to select the types of notifications you get as well as how you'd like to get them (via Slack, email, and so on).

## Weekly Reports

Expand Down

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