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feat(replay): Add troubleshooting section for "Replay does not look correct" #11375

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Sep 17, 2024
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feat(replay): Add troubleshooting section for "Replay does not look correct" #11375

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feat(replay): Add troubleshooting section for "Replay does not look c…
billyvg Sep 16, 2024
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Update docs/platforms/javascript/common/session-replay/troubleshootin…
billyvg Sep 16, 2024
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15 changes: 15 additions & 0 deletions docs/platforms/javascript/common/session-replay/troubleshooting.mdx
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Expand Up @@ -21,6 +21,21 @@ excerpt: ""
description: "Troubleshooting Session Replay-specific Issues"
---

<Expandable title="Replay does not match my application" permalink>

There are a few cases where the replay playback does not match how your application looks. Below are some common causes and what the next steps are if you experience this.
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### Missing elements from the replay

* Usage of unsupported and/or deprecated elements such as `<frame>` (not to be confused with `<iframe>`)
* Element is blocked by the [privacy configuration](/platforms/javascript/session-replay/privacy/#blocking) (by default, elements with the class name `sentry-block` or the attribute `data-sentry-block`)

### CSS is wrong or missing

* There may be edge cases with complex CSS selectors which break the styling. Please [file an issue on GitHub](https://github.com/getsentry/sentry-javascript/issues) if you enounter this.
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</Expandable>

<Expandable title="My `canvas` elements aren't getting captured" permalink>

Canvas is supported in SDK versions >= `7.98.0`. Please see the <PlatformLink to="/session-replay/#canvas-recording">canvas setup documention</PlatformLink> to get started with canvas recordings.
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