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Troubleshooting Android

Jean-Christophe Hoelt edited this page Sep 27, 2024 · 3 revisions

Troubleshooting Checklist

Make sure "YES" is the answer to all questions above:

  • Did you publish a release build to google play?
  • Did you wait 24 hours after that?
  • Are you testing with a build signed with the same signing key? (a release build or a debug build re-signed with the release signing key)
  • Are you testing on a real device?
  • Are you testing on a non-rooted device?
  • If you're testing an Alpha build. Did you opted into testing with the test account?
    • Simply adding the account email to your "Settings > Account > Testers" isn't sufficient. The Opt-in URL under the Alpha config, you gotta copy and paste that into a browser in which you're logged into that google account (or phone).

Potential issues