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Documentation

This Wiki serves as the complete documentation for the Freshdesk.NET project.

Dependencies

Both RestSharp and Newtonsoft.Json are required dependencies.

Asynchronous Methods

This library uses the Task-based asynchronous pattern (TAP) approach. Simply add Async to the end of any method name for the asynchronous Task based version of the method. All methods will accept and propogate down a CancellationToken.

Progress of Development

Category	List	Search	Get	Create	Update	Delete
Agents	❌	❌	❌	❌	❌	❌
Business Hours	❌	❌	❌	➖	➖	➖
Companies	✔️	✔️	✔️	✔️	✔️	✔️
Contacts	📄	✔️	📄	📄	📄	📄
Conversations	❌	❌	➖	❌	❌	❌
Discussion Categories	❌	❌	❌	❌	❌	❌
Discussion Comments	❌	❌	➖	❌	❌	❌
Discussion Forums	❌	❌	❌	❌	❌	❌
Discussion Topics	❌	❌	❌	❌	❌	❌
Email configs	❌	❌	❌	➖	➖	➖
Groups	❌	❌	❌	❌	❌	❌
Helpdesk Settings	➖	➖	❌	➖	➖	➖
Products	❌	❌	❌	➖	➖	➖
Roles	❌	❌	❌	➖	➖	➖
Satisfaction Ratings	❌	❌	➖	❌	➖	➖
Solution Articles	❌	❌	❌	❌	❌	❌
Solution Categories	❌	❌	❌	❌	❌	❌
Solution Folders	❌	❌	❌	❌	❌	❌
Surveys	❌	❌	➖	➖	➖	➖
Tickets	✔️	✔️	✔️	✔️	✔️	✔️
Time Entries	❌	❌	➖	❌	❌	❌

Legend

Icon	Description
📄	Implemented and documented.
✔️	Implemented but not documented.
❌	Not implemented.
➖	Not supported.