We're not maintaining this extension, if you need any support please contact us at hello@kiwicommerce.co.uk

Magento 2 - Login as Customer by KiwiCommerce

• Admin can login as customers to trace any process in which the customer is facing the issue.
• Admin don’t need the password of the customer and the Authentication will not be change.
• Admin can login as customer from the admin panel in just one click and is able to process on the storefront as a customer and is redirected to My Account’s page.
• This Extension also has security measures to hide login options for different admin users.
• This Extension also has options from where admin can enable and disable the extension.

Installation

1. Composer Installation

   • Navigate to your Magento root folder
     cd path_to_the_magento_root_directory
   • Then run the following command
     composer require kiwicommerce/module-login-as-customer
   • Make sure that composer finished the installation without errors.

2. Command Line Installation

   • Backup your web directory and database
   • Download the latest Login as Customer installation package kiwicommerce-login-as-customer-vvvv.zip from here
   • Navigate to your Magento root folder
     cd path_to_the_magento_root_directory
     
   • Upload contents of the Login as Customer installation package to your Magento root directory
   • Then run the following command
     php bin/magento module:enable KiwiCommerce_LoginAsCustomer
     

• After install the extension, run the following command

php bin/magento setup:upgrade
php bin/magento setup:di:compile
php bin/magento setup:static-content:deploy
php bin/magento cache:flush

• Log out from the backend and login again.

Find More details on KiwiCommerce

Where will it appear in Admin Panel

Customers Grid page

Admin can see the login as customer button on customer Grid page and Edit page.

Orders Grid Page

Admin can see the login as customer button on Order Grid page and View page.

Login as Customer Log

Admin can also track records of how many times an admin user logged in as a customer along with the login time and IP address. Not only this it also offers filter facility for each and every login.

Configuration

User can control or set where “Login as customer” link will be displayed using the Setting section that is given below.

Need Additional Features?

Feel free to get in touch with us at https://kiwicommerce.co.uk/get-in-touch/

Other KiwiCommerce Extensions

• Magento 2 Cron Scheduler
• Magento 2 Inventory Log
• Magento 2 Enhanced SMTP
• Magento 2 Admin Activity
• Magento 2 Customer Password

Contribution

Well unfortunately there is no formal way to contribute, we would encourage you to feel free and contribute by:

• Creating bug reports, issues or feature requests on Github
• Submitting pull requests for improvements.

We love answering questions or doubts simply ask us in issue section. We're looking forward to hearing from you!

• Follow us @KiwiCommerce
• Email Us
• Have a look at our documentation