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License: MIT Build Status

Issue Resolver

The purpose of this tool is to reduce the complexity of resolving customer requests in issue tracking systems such as Jira.

Getting Started

In order to build the distribution, enter in the console:

gradlew

After the distribution is built, it is located in the following path:

build/distributions

The last release version of distribution can be downloaded from the release tab of the repository.

Unzip the distribution, go to the bin folder and launch one of the scripts below.

Script Description
create-issues-data-set[.bat] Create data set with resolved issues content
create-issues-vector-model[.bat] Create doc2vec model based on issues data set
create-documentation-data-set[.bat] Create data set with documentation files content
create-documentation-vector-model[.bat] Create doc2vec model based on documentation data set
create-confluence-data-set[.bat] Create data set with confluence pages content
create-confluence-vector-model[.bat] Create doc2vec model based on confluence data set
print-issue-fields[.bat] Print all possible issue fields with ids in bug tracking system
run[.bat] Run the tool
run-ui[.bat] Open UI launch panel

The settings of the entire application is in the configuration.yml file, which is located in:

  • config/ folder in distribution
  • common-api/src/main/resources/ folder in sources

How It Works

The tool consists of modules. There are three types of modules:

  • Connectors, which task is to receive data from data source (Jira, BugZilla, Confluence, etc.)
  • Processors, which task is to handle each unresolved issue and generate issue analyzing result
  • Reporters, which task is to get processors results and create reports for user in specific format (html, txt)

Standalone Docker Image

  1. Build app with Gradle
  2. Run:
docker build . -t iresolver
  1. Use:
docker run -v {$custom_dir}:/usr/src/iresolver/iresolver/data iresolver <command>

Planned To Do

  • Add connectors for YouTrack, Wrike, Slack, GitHub, etc.
  • Add converters for audio, images, webex videos and MS Office documents to simple text
  • Add reporter to email
  • Add tracking for data set retrieving process so that it can be downloaded in parts